[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/879991-restricting-shipping) | [restricting shipping](/forum/28-shipping-methods/879991-restricting-shipping "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.40 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : none I just cant find the answer we have a few products that cannot be sold in about 9 states how do we restrict the sales in those states but allow in the rest of the states Ive tried a dozen potential solutions from the forum and nothing has worked") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [dineshbablkg](/forum/user/36665-dineshbablkg "View dineshbablkg's Profile") [Last Post](/forum/28-shipping-methods/879991-restricting-shipping#218628 "Hi, Just configure the shipping methods and at the bottom of the configuration page, below the "restriction" you will find the "Access Level" setting. Regards,") 11 years 2 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:12 Views:1475 | [Last Post](/forum/28-shipping-methods/879991-restricting-shipping#218628 "Hi, Just configure the shipping methods and at the bottom of the configuration page, below the "restriction" you will find the "Access Level" setting. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 2 weeks ago | | [](/forum/28-shipping-methods/869885-how-to-set-up-shipping-by-weight) | [How to set up shipping by weight](/forum/28-shipping-methods/869885-how-to-set-up-shipping-by-weight "I've been reading through many different posts on the forum about various ways to charge for shipping. I see in some of them that it is possible to set up shipping by weight, but none of those posts...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 3 months ago, by [maestroc](/forum/user/33378-maestroc "View maestroc's Profile") [Last Post](/forum/28-shipping-methods/869885-how-to-set-up-shipping-by-weight#218643 "hi Bakah so you have one product weight 10 kg. The customer orders 20 of them. So the total weight of the pakckage is 200 kg. You have to create or alter a product and configue the weight of this product Now you need a shipping methode. Look at your postal service for postal rates . So example: between 151 and 250 kg it will cost you 200 USD. Give this method a nice name, like : USpostal package 151-250 kg Enable this plugin. Now you can also make (a copy of this plugin) for the class 100-150 kg and so on. Now... if you buy your 20 products you get a total weight of 200 kg so you have to pay 200 usd. Is this what you meant? regard Jan") 11 years 2 weeks ago by [Polleke](/forum/user/39281-polleke "View Polleke's Profile") | Replies:4 Views:2749 | [Last Post](/forum/28-shipping-methods/869885-how-to-set-up-shipping-by-weight#218643 "hi Bakah so you have one product weight 10 kg. The customer orders 20 of them. So the total weight of the pakckage is 200 kg. You have to create or alter a product and configue the weight of this product Now you need a shipping methode. Look at your postal service for postal rates . So example: between 151 and 250 kg it will cost you 200 USD. Give this method a nice name, like : USpostal package 151-250 kg Enable this plugin. Now you can also make (a copy of this plugin) for the class 100-150 kg and so on. Now... if you buy your 20 products you get a total weight of 200 kg so you have to pay 200 usd. Is this what you meant? regard Jan") by [Polleke](/forum/user/39281-polleke "View Polleke's Profile") 11 years 2 weeks ago | | [](/forum/28-shipping-methods/880093-block-orders-outside-of-delivery-area) | [Block orders outside of delivery area](/forum/28-shipping-methods/880093-block-orders-outside-of-delivery-area "-- HikaShop version -- : HikaShop Business 2.6.0 -- Joomla version -- : 3.4.5 Hi, Is there a way to stop people from placing orders from areas that we don't deliver to? The website I'm working on only does delivery to the local area. Is there a way to restrict people from been able to register on the website if they live outside of the area? I know you can set up shipping methods based on postcodes but customers will only find that information out when they are placing an order. I don't want to have people going through all this effort to place an order only to find out at the very end that they can't place an order. I'm putting up text on the website to say that we don't deliver outside of the area but that won't stop people from trying anyway and it's just going to cause problems if they keep doing that. Is there any plugins that would work or something that I can set up that will do what I want? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 weeks ago, by [wernejo](/forum/user/38697-wernejo "View wernejo's Profile") [Last Post](/forum/28-shipping-methods/880093-block-orders-outside-of-delivery-area#218582 "Hi, First, you can disable the states/countries where you don't want to ship to in the menu System>Zones. Then, you can use the "regular expression check" setting of the post code field when you edit it via the menu Display>custom fields to restrict the valid post codes that can be used.") 11 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:780 | [Last Post](/forum/28-shipping-methods/880093-block-orders-outside-of-delivery-area#218582 "Hi, First, you can disable the states/countries where you don't want to ship to in the menu System>Zones. Then, you can use the "regular expression check" setting of the post code field when you edit it via the menu Display>custom fields to restrict the valid post codes that can be used.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 weeks ago | | [](/forum/28-shipping-methods/879786-ups-delivery-constants-not-working-and-other-issue) | [UPS Delivery Constants Not Working and Other Issue](/forum/28-shipping-methods/879786-ups-delivery-constants-not-working-and-other-issue "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Chrome 45.0.2454.101 -- Error-message(debug-mod must be tuned on) -- : n/a 1) Before I updated the UPS plugin, the NO_DELIVERY_HOUR constant displayed "No delivery hour". Now that I've updated, it is showing up blank everywhere. (The normal DELIVERY_HOUR constant displays its hours just fine.) BTW, it would be more appropriate to use "By End of Day" as the default than "No delivery hour" since that's what UPS specifies. (See Issue #1s on screenshot.) 2) In addition, the ESTIMATED_TIME_AFTER_SEND constant displays the number of days for all services except UPS Ground. UPS does know how long it takes to get from the shipper to the destination for ground shipping to I assume their API is returning that value. (See Issue #2 on screenshot) 3) The USPS shipping plugin has an option to display the shipping services in ascending/descending order by price. This UPS plugin has no such option and it is needed. The services are displayed in the same order as they are in the backend of the plugin which seems random. Most customers will choose the cheapest option so it should go at the top. (See reference of Issue #3 on screenshot) 4) We have chosen not to use product dimensions by choosing to 'Exclude Dimensions' in the configuration. However, every time a customer adds a product without dimensions specified in the backend, HikaShop displays a message that "The Width is missing for the product...", "The Length is missing..., and "The Height is missing..." (See Issue #4 on screenshot) 5) This plugin is randomly displaying the number of packages and they make no sense to me. I have tested several ways and there is no pattern that I can see for when it displays the number of packages and when it doesn't. Very inconsistent so I don't know if you can shed any light on that. Note: The entire 'Generic Configuration' section of the UPS configuration is missing from the documentation page. I did find the same content on the Manual Shipping Methods documentation so it would be nice if it was either copied over or referenced on the UPS and other shipping methods' documentation pages. It would have saved us an unnecessary ticket yesterday concerning one of it's settings.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [efocus](/forum/user/32632-efocus "View efocus's Profile") [Last Post](/forum/28-shipping-methods/879786-ups-delivery-constants-not-working-and-other-issue#218561 "Mohamed, It works! Thank you so much for all your hard work.") 11 years 2 weeks ago by [efocus](/forum/user/32632-efocus "View efocus's Profile") | Replies:15 Views:1537 | [Last Post](/forum/28-shipping-methods/879786-ups-delivery-constants-not-working-and-other-issue#218561 "Mohamed, It works! Thank you so much for all your hard work.") by [efocus](/forum/user/32632-efocus "View efocus's Profile") 11 years 2 weeks ago | | [](/forum/28-shipping-methods/879958-just-cannot-get-shipment-methode-to-work) | [Just cannot get shipment methode to work](/forum/28-shipping-methods/879958-just-cannot-get-shipment-methode-to-work "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : none Hi, I could use some help. I created some products (books) each with there own weight in grams. e.g. book 1 is 1700.00 grams I made 4 shipments : 1 for Netherlands from 1 to 10000 grams 2 also Netherlands from 10001 to 30000 grams And 2 for Belgium in the weight classes just other prices. I created a customer who lives in the Netherlands. But here it ends. No shipping methode is used on checkout. What did i do wrong ? This is one of the shipment methodes: regards Jan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [Polleke](/forum/user/39281-polleke "View Polleke's Profile") [Last Post](/forum/28-shipping-methods/879958-just-cannot-get-shipment-methode-to-work#218532 "Hi Mohammed No it all works and i understand how it works. i created for POSTNL (dutch postal services) eurozone 1 (with germany and france) eurozone 2 (poland and finland) And 3 different shipping methods on weight for the Netherlands and one for "Come and pick it up" Tested with several customers from several countries (so not zones), several number of package. It works fine. Thanks so much for your patience regards Jan") 11 years 2 weeks ago by [Polleke](/forum/user/39281-polleke "View Polleke's Profile") | Replies:11 Views:785 | [Last Post](/forum/28-shipping-methods/879958-just-cannot-get-shipment-methode-to-work#218532 "Hi Mohammed No it all works and i understand how it works. i created for POSTNL (dutch postal services) eurozone 1 (with germany and france) eurozone 2 (poland and finland) And 3 different shipping methods on weight for the Netherlands and one for "Come and pick it up" Tested with several customers from several countries (so not zones), several number of package. It works fine. Thanks so much for your patience regards Jan") by [Polleke](/forum/user/39281-polleke "View Polleke's Profile") 11 years 2 weeks ago | | [](/forum/28-shipping-methods/880039-free-shipping-after-3-products-added-to-cart) | [Free shipping after 3 products added to cart](/forum/28-shipping-methods/880039-free-shipping-after-3-products-added-to-cart "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Chrome I would like to offer free shipping after someone adds 3 products to their cart. I use the USPS Shipping Module. I tried the Shipping Method Restrictions feature, and entered 3 in the Maximum field. That obviously gave me a "No Shipping Method Found" after increasing the number of items to 3. I realize that I need to create another Shipping Method with a Minimum Restriction of 3, but what I cannot figure out is how to offer this method for free keeping the USPS format for those that would like to track their order? Is creating the second shipping method to Manual Shipping my only option? Thank you in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [MarCoast](/forum/user/38564-marcoast "View MarCoast's Profile") [Last Post](/forum/28-shipping-methods/880039-free-shipping-after-3-products-added-to-cart#218313 "Thank you.") 11 years 3 weeks ago by [MarCoast](/forum/user/38564-marcoast "View MarCoast's Profile") | Replies:2 Views:545 | [Last Post](/forum/28-shipping-methods/880039-free-shipping-after-3-products-added-to-cart#218313 "Thank you.") by [MarCoast](/forum/user/38564-marcoast "View MarCoast's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/880019-number-of-shipping-costs) | [Number of shipping costs](/forum/28-shipping-methods/880019-number-of-shipping-costs "-- url of the page with the problem -- : www.belysningsimporten.se -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.45 Hi, I was thinking of using warehouse to have different shipping cost for a specific category, and one freight cost for the rest of the products on the website. Is it possible to set so that a customer never gets charged more than one shipping cost, if they would buy a product from each category / shipping cost (the freight cost which is most expensive). Best regards Henrik") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [Stroppen](/forum/user/17246-stroppen "View Stroppen's Profile") [Last Post](/forum/28-shipping-methods/880019-number-of-shipping-costs#218207 "Hi, Not with the warehouses. You could cheat with the weight/volume restrictions of the shipping methods. You only set weight for the products of that one category, and only the dimensions for the products of the other categories. Then, you create 3 shipping methods: One for when there is a weight and no volume, one when there is no weight and a volume and one when there is both. That way, for each case, you can set the global shipping fee you want.") 11 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:585 | [Last Post](/forum/28-shipping-methods/880019-number-of-shipping-costs#218207 "Hi, Not with the warehouses. You could cheat with the weight/volume restrictions of the shipping methods. You only set weight for the products of that one category, and only the dimensions for the products of the other categories. Then, you create 3 shipping methods: One for when there is a weight and no volume, one when there is no weight and a volume and one when there is both. That way, for each case, you can set the global shipping fee you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/879993-shipping-methods-for-australia) | [Shipping Methods for Australia](/forum/28-shipping-methods/879993-shipping-methods-for-australia "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Just wondering if there are more plugins for shipping methods for Australia. At the moment there is Austraila Post but is there any for couriers etc?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [trevor.icon](/forum/user/36905-trevor-icon "View trevor.icon's Profile") [Last Post](/forum/28-shipping-methods/879993-shipping-methods-for-australia#218136 "Hi, As Mohamed wrote ; the documentation page list all shipping plugin we are currently aware of. Regards,") 11 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:703 | [Last Post](/forum/28-shipping-methods/879993-shipping-methods-for-australia#218136 "Hi, As Mohamed wrote ; the documentation page list all shipping plugin we are currently aware of. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/879939-cant-reorder-shipping-methods) | [Can't reorder Shipping Methods](/forum/28-shipping-methods/879939-cant-reorder-shipping-methods "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.44 -- Browser(s) name and version -- : Chrome OSX, IE11 Windows No matter what order I put the shipping methods in, I can't get Free Shipping on top. (UPS is only visible to Admins, for diagnostic purposes) Here's the admin page: Here's the user view: I've tried reversing the order but nothing changes. Back when we used UPS, it worked. Is this a bug because of the version I am using? Nothing about this makes sense, not only is it in the wrong order, but the free shipping should also be the cheapest method of shipping (@ $0.00), so it should also be selecting on that. I'm confused at this behavior.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [killnine](/forum/user/38536-killnine "View killnine's Profile") [Last Post](/forum/28-shipping-methods/879939-cant-reorder-shipping-methods#217778 "Hi, You're using an "old" version of HikaShop and the way that the shipping methods already had modifications in HikaShop. www.hikashop.com/support/support/documen...ashop-changelog.html Like this one : So, it is highly possible that your issue is already fixed in current HikaShop packages. Regards,") 11 years 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:589 | [Last Post](/forum/28-shipping-methods/879939-cant-reorder-shipping-methods#217778 "Hi, You're using an "old" version of HikaShop and the way that the shipping methods already had modifications in HikaShop. www.hikashop.com/support/support/documen...ashop-changelog.html Like this one : So, it is highly possible that your issue is already fixed in current HikaShop packages. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/879404-ups-rates-much-higher-than-expected) | [UPS Rates Much Higher Than expected](/forum/28-shipping-methods/879404-ups-rates-much-higher-than-expected "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 64-bit (Windows) -- Error-message(debug-mod must be tuned on) -- : N/A My client's website appears to be quoting rates much higher than expected. For instance, a customer can purchase glow sticks that weigh 0.070lbs according to the product setup. If they order 300, yielding 21lb package, it will quote $57.34 for the shipping via UPS Ground. However, logging onto UPS's site directly and shipping a 21lb package comes to about $32, instead. * Item Weight: 0.070lbs/ea x 300 items (21lbs) * Negotiated Rate: Yes * Group Packages: Yes * Include Prices: No * Exclude Dimensions: Yes * Origin-Destination: 34101 to 02163 For an order that is only $153 of glowsticks, it's pretty crazy that almost $60 is added on top for shipping. My client is very confused, as am I. As for troubleshooting, I've tried setting the dimensions to zero to make sure it's not accounting for package size, to no avail. I can't find any logging to determine what sort of criteria this quote is based upon.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [killnine](/forum/user/38536-killnine "View killnine's Profile") [Last Post](/forum/28-shipping-methods/879404-ups-rates-much-higher-than-expected#217746 "Hi, 1. 3. That's what we get when we enable/disable the "Group packages" options 2. The problem with that option, is that most of the shipping platforms won't accept products without dimensions, so an error will be returned without any rates. But I actually just tried it and it correctly returned better FedEx rates when I unset the dimensions from my products.") 11 years 3 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:764 | [Last Post](/forum/28-shipping-methods/879404-ups-rates-much-higher-than-expected#217746 "Hi, 1. 3. That's what we get when we enable/disable the "Group packages" options 2. The problem with that option, is that most of the shipping platforms won't accept products without dimensions, so an error will be returned without any rates. But I actually just tried it and it correctly returned better FedEx rates when I unset the dimensions from my products.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/875500-choose-shipping-method-automatically) | [Choose Shipping Method automatically](/forum/28-shipping-methods/875500-choose-shipping-method-automatically "-- url of the page with the problem -- : www.sterntal-alpakas.de/index.php/kategorien -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 Hello, I have the following question: People can buy books in our store. Books are usually free shipping. There is one big international book that's not free of charge. Can I somehow configure that the shipping method "international book" is automatically chosen if someone hat that product in his shopping basket? The same problem occurs, when people choose other products that are no books. They choose "book shipping" instead of "normal" shipping, because it's free of charge. We always need to change the orders afterwards. It there a way to link certain products to shipping methods? Thanks for any help or hints. Vanessa") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 8 months ago, by [sterntal](/forum/user/35025-sterntal "View sterntal's Profile") [Last Post](/forum/28-shipping-methods/875500-choose-shipping-method-automatically#217741 "Hello Vanessa, If you use the "price per product" the price will be cumulative, in your case the solution will be to create : - 2 warehouses One for your normal books with free shipping One for big international books with a shipping price for [0 - 100] € and free shipping starting 100€ - 3 shipping methods One free shipping method for normal books and with the first warehouse. One shipping method with a fixed price, with the second warehouse, and with a "maximum price" of 100 € One free shipping method with the second warehouse, and with a "minimum price" of 100€") 11 years 3 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1130 | [Last Post](/forum/28-shipping-methods/875500-choose-shipping-method-automatically#217741 "Hello Vanessa, If you use the "price per product" the price will be cumulative, in your case the solution will be to create : - 2 warehouses One for your normal books with free shipping One for big international books with a shipping price for [0 - 100] € and free shipping starting 100€ - 3 shipping methods One free shipping method for normal books and with the first warehouse. One shipping method with a fixed price, with the second warehouse, and with a "maximum price" of 100 € One free shipping method with the second warehouse, and with a "minimum price" of 100€") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/879691-shipping-method-canpar) | [Shipping Method - CANPAR ...](/forum/28-shipping-methods/879691-shipping-method-canpar "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.12 Hello: I have setup two shipping methods. One Manual. The other one CANPAR. The manual one shows up in the check out process. But CANPAR does not. Even if I only have CANPAR, it does not show in checkout process. Is CANPAR working with Hikashop? The reasons I ask this question are: * in Configuring CANPAR, there is no place to enter any information that ties up with CANPAR( e.g. Merchant ID etc ..). * The Help is not available within Hikashop * On the Documentation page ( ), under shpping plugins, all the shiiping methods are clickable except CANPAR. Here is how CANPAR is setup Thanks, >>") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [QureshiMo](/forum/user/38203-qureshimo "View QureshiMo's Profile") [Last Post](/forum/28-shipping-methods/879691-shipping-method-canpar#217696 "Hello Ali, You'll just have to edit your language file via "Hikashop->System->Configuration->Languages" and modify this line :") 11 years 3 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:1422 | [Last Post](/forum/28-shipping-methods/879691-shipping-method-canpar#217696 "Hello Ali, You'll just have to edit your language file via "Hikashop->System->Configuration->Languages" and modify this line :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 weeks ago | | [](/forum/28-shipping-methods/879903-ups-plugin-access-points-delivery) | [UPS plugin : Access Points delivery ?](/forum/28-shipping-methods/879903-ups-plugin-access-points-delivery "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 Hi, Does the UPS plugin offer delivery to "UPS Access Points" ? Thanks for your help.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 4 weeks ago, by [Thierry H.](/forum/user/33573-thierry-h "View Thierry H.'s Profile") [Last Post](/forum/28-shipping-methods/879903-ups-plugin-access-points-delivery#217604 "Hi, No, it doesn't. It only provides shipping quotes. Regards,") 11 years 4 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:696 | [Last Post](/forum/28-shipping-methods/879903-ups-plugin-access-points-delivery#217604 "Hi, No, it doesn't. It only provides shipping quotes. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 4 weeks ago | | [](/forum/28-shipping-methods/879887-fedex-paypal-pro-customer-address-problems) | [FedEx + Paypal Pro: Customer address problems](/forum/28-shipping-methods/879887-fedex-paypal-pro-customer-address-problems "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.44 -- Browser(s) name and version -- : Chrome OSX My client's website was using UPS as the primary shipping method but just switched to FedEx because of rate estimate issues. However, it appears that now his receipts for customers (message that goes to my client when a customer purchases an order) is showing up with bad address information. This only started after switching to the FedEx plugin, so I think it's somehow related. here's a screenshot: Anyone have any thoughts on what the issue may be? His customers' response from the website after a purchase look okay, so that's good.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 4 weeks ago, by [killnine](/forum/user/38536-killnine "View killnine's Profile") [Last Post](/forum/28-shipping-methods/879887-fedex-paypal-pro-customer-address-problems#217517 "Hello, Can you try it again with the UPS shipping method to confirm it ? Note that the only Shipping method information sent to the PayPal platform is the shipping price.") 11 years 4 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:729 | [Last Post](/forum/28-shipping-methods/879887-fedex-paypal-pro-customer-address-problems#217517 "Hello, Can you try it again with the UPS shipping method to confirm it ? Note that the only Shipping method information sent to the PayPal platform is the shipping price.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 4 weeks ago | | [](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order) | [Missing Order Shipping Method on Email and Order](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order "-- HikaShop version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Shipping Method Not Showing up on Emails and Order Detail page Hi, I created a shipping plugin with various shipping options. Everything seems to be working fie. The user can choose their option, and checkout properly. The problem we're having is in the Email confirmation or on the Order detail page, the shipping method chosen is not showing up. I saw there is a variable in the email {TXT:HIKASHOP_SHIPPING_METHOD} : {VAR:SHIPPING} The thing is, if the user selects a Manual Shipping Method, it shows up in both places. So there must be something I missed, a variable I should've assigned somewhere in the checkout process. Can you help me with this? What is the most likely cause of this problem? Thanks! Joel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 4 weeks ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217499 "Hello Joel, Generally the Shipping method name used will be the name that you have set through the "Name" option of your shipping option + the shipping service if the shipping method is different than "Manual". Did you correctly set a name for your shipping method ?") 11 years 4 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:654 | [Last Post](/forum/28-shipping-methods/879881-missing-order-shipping-method-on-email-and-order#217499 "Hello Joel, Generally the Shipping method name used will be the name that you have set through the "Name" option of your shipping option + the shipping service if the shipping method is different than "Manual". Did you correctly set a name for your shipping method ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 4 weeks ago | | [](/forum/28-shipping-methods/879755-exclude-method-from-product) | [Exclude method from product](/forum/28-shipping-methods/879755-exclude-method-from-product "-- url of the page with the problem -- : hydradetergenti.com -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 Hi, I do exclude a shipping method when another method is necessary, I'll do an example I have two "delivery free": the first is for every product, the second is only for one product; so when my customer put in the cart the "special product" my shipping method is the second and the first not see; now if I put the special product in the cart every two delivery free happeared and is not correct. How can I exclude a shipping method for a specific product? Thanks Matteo") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [m.fontana](/forum/user/35027-m-fontana "View m.fontana's Profile") [Last Post](/forum/28-shipping-methods/879755-exclude-method-from-product#217376 "Hi, As expected, you didn't use the "block" checkbox to block the shipping method for that product. Click on the + of the shipping prices area of your product. Then, you'll see a new row to configure the shipping prices for that shipping method for that product. Click on the block checkbox and save. Then, it will work.") 11 years 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1221 | [Last Post](/forum/28-shipping-methods/879755-exclude-method-from-product#217376 "Hi, As expected, you didn't use the "block" checkbox to block the shipping method for that product. Click on the + of the shipping prices area of your product. Then, you'll see a new row to configure the shipping prices for that shipping method for that product. Click on the block checkbox and save. Then, it will work.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 4 weeks ago | | [](/forum/28-shipping-methods/879836-ups-plugin-not-displaying-ups-negotiated-rates) | [UPS Plugin Not Displaying UPS Negotiated Rates](/forum/28-shipping-methods/879836-ups-plugin-not-displaying-ups-negotiated-rates "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Chrome 45.0.2454.101 -- Error-message(debug-mod must be tuned on) -- : No error messages generated online; no errors in logs. My client has added in all the product dimensions per your recommendation on other issues we were having on . However, whether Negotiated Rates are enabled in the plugin or not, retail rates are always returned. The UPS rep claims the account is active and we have verified all the credentials. Is there any way to see what is being sent by UPS behind the scenes to see where the problem is?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [efocus](/forum/user/32632-efocus "View efocus's Profile") [Last Post](/forum/28-shipping-methods/879836-ups-plugin-not-displaying-ups-negotiated-rates#217198 "Never mind this request. UPS has a new rep and apparently he didn't take all the steps required to make my client's negotiated rates live. (Now his training is complete with lots of wasted time on our...") 11 years 1 month ago by [efocus](/forum/user/32632-efocus "View efocus's Profile") | Replies:1 Views:600 | [Last Post](/forum/28-shipping-methods/879836-ups-plugin-not-displaying-ups-negotiated-rates#217198 "Never mind this request. UPS has a new rep and apparently he didn't take all the steps required to make my client's negotiated rates live. (Now his training is complete with lots of wasted time on our...") by [efocus](/forum/user/32632-efocus "View efocus's Profile") 11 years 1 month ago | | [](/forum/28-shipping-methods/879759-module-to-free-delivery-missing) | [Module - to free delivery missing](/forum/28-shipping-methods/879759-module-to-free-delivery-missing "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 Is it possible to configure the system / module that when you add products, client saw how close to free delivery?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [StudioPrzyLesie](/forum/user/31654-studioprzylesie "View StudioPrzyLesie's Profile") [Last Post](/forum/28-shipping-methods/879759-module-to-free-delivery-missing#217123 "Hi, Please post this request in the commercial jobs section of this forum. There is many developer able to do this kind of developments.") 11 years 1 month ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:9 Views:738 | [Last Post](/forum/28-shipping-methods/879759-module-to-free-delivery-missing#217123 "Hi, Please post this request in the commercial jobs section of this forum. There is many developer able to do this kind of developments.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 1 month ago | | [](/forum/28-shipping-methods/879770-ups-generic-configuration-percentage-field) | [UPS Generic Configuration 'Percentage' Field](/forum/28-shipping-methods/879770-ups-generic-configuration-percentage-field "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Chrome 45.0.2454.101 -- Error-message(debug-mod must be tuned on) -- : n/a My client wishes to use the Percentage field to upcharge UPS's shipping charge by 10% to recover her packing material costs. I can't figure out what to put here to generate a 10% increase — nothing I enter generates a 10% increase. The '0.75' I entered in that field is the closest I can come for UPS 3-Day Select but the percent increase is different for every UPS service. Please advise how this field works. I need to use it for USPS as well and it works the same as this one. Note: The $2.00 in the Price field works fine for a handling charge so I thought the 'Percentage' field would work similarly. But it doesn't seem to. In addition, the HikaShop documentation page hasn't been updated to reflect these fields which would help. Thanks in advance for enlightening me!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [efocus](/forum/user/32632-efocus "View efocus's Profile") [Last Post](/forum/28-shipping-methods/879770-ups-generic-configuration-percentage-field#216981 "Hello, To do that you'll have to directly edit the files of the UPS plugin (ups.php) but some development skills will be required.") 11 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1405 | [Last Post](/forum/28-shipping-methods/879770-ups-generic-configuration-percentage-field#216981 "Hello, To do that you'll have to directly edit the files of the UPS plugin (ups.php) but some development skills will be required.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 1 month ago | | [](/forum/28-shipping-methods/879638-fedex-not-authenticating) | [FedEx not Authenticating](/forum/28-shipping-methods/879638-fedex-not-authenticating "-- url of the page with the problem -- : astek.website -- HikaShop version -- : 2.5.0 Business -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.28 -- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed FedEx is not showing up in the shipping methods. We are getting a "FEDEX Authentication Failed" error at the top of the checkout screen but nothing more. I have debug turned on and error reporting set to maximum. Is there anyway to get a more detailed error message to find out why it might be failing? We are using test credentials and have reissued them several times. We have triple checked to ensure we have them entered correctly and we have followed the directions as closely as we can. The documentation seems to be showing screenshots from a previous version as they don't make the option layout in our system. Any thoughts to what we may be missing or how we can find out some more information in the Authentication Error? Many Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 1 month ago, by [ZeroGravityWeb](/forum/user/34940-zerogravityweb "View ZeroGravityWeb's Profile") [Last Post](/forum/28-shipping-methods/879638-fedex-not-authenticating#216818 "We reissued the credentials and reentered everything again. We also double checked everything you mentioned. Now it is working!! :) We obviously missed something, somewhere previously. Now to get UPS going :woohoo: I am guessing all the same suggestions hold for UPS Many Thanks!") 11 years 1 month ago by [ZeroGravityWeb](/forum/user/34940-zerogravityweb "View ZeroGravityWeb's Profile") | Replies:2 Views:1000 | [Last Post](/forum/28-shipping-methods/879638-fedex-not-authenticating#216818 "We reissued the credentials and reentered everything again. We also double checked everything you mentioned. Now it is working!! :) We obviously missed something, somewhere previously. Now to get UPS going :woohoo: I am guessing all the same suggestions hold for UPS Many Thanks!") by [ZeroGravityWeb](/forum/user/34940-zerogravityweb "View ZeroGravityWeb's Profile") 11 years 1 month ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.044 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)