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#   Debug log not working?

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13 years 2 months ago [\#117737](#117737) by [gromo](/forum/user/25313-gromo "View gromo's Profile")  *[Debug log not working?](/forum/29-payment-methods/860792-debug-log-not-working#117737 "it says the log is empty? yet I have debug turned on?")* was created by *[gromo](/forum/user/25313-gromo "View gromo's Profile")*

it says the log is empty? yet I have debug turned on?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjA3OTItZGVidWctbG9nLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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13 years 2 months ago [\#118052](#118052) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Debug log not working?](/forum/29-payment-methods/860792-debug-log-not-working#118052 "it says the log is empty? yet I have debug turned on?")*

Then it means that the notifications are not recevied at all (maybe you turned them off in the plugin options or in the payment gateway account) or that the log file is not writable.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjA3OTItZGVidWctbG9nLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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