[Skip to main content](#vessel-content) # First Data GGe4 Configuration ## - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 11 years 8 months ago [\#194163](#194163) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194163 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* This means that you didn't enter the correct URL in the Relay response URL setting of your merchant account. It should be: [ mywebsite.com/index.php?option=com\_hikas...t&lang=en&Itemid=XXX](https://mywebsite.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=authorize&tmpl=component&lang=en&Itemid=XXX) where mywebsite.com is the domain of your website and XXX the id of the menu item used during the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 8 months ago - 11 years 8 months ago [\#194235](#194235) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194235 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* ok I found that whatever item id I enter, I still get that same error. However, if I take Allow payment notifications from %s to No in the Authorize.net hikashop plugin, then i dont get an error BUT there is no confirmation. I also checked my menu entry id for hikashop and it is 771 but when i click on checkout it shows me Code: http://websitename.com/component/hikashop/checkout?Itemid=721 PS: I sent you PM Nicolas, maybe you can help me Last edit: 11 years 8 months ago by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#194360](#194360) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194360 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Any idea why I don't get a response back? and my email above? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#194372](#194372) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194372 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Here is what it looks like when I buy something at my store: [ ![hikastore.png](/forum/attachment/23019) ](/forum/attachment/23019 "hikastore.png") [ ![added_to_cart.png](/forum/attachment/23020) ](/forum/attachment/23020 "added_to_cart.png") [ ![checkouthika.png](/forum/attachment/23021) ](/forum/attachment/23021 "checkouthika.png") [ ![check-address.png](/forum/attachment/23022) ](/forum/attachment/23022 "check-address.png") [ ![check-out-billing-address.png](/forum/attachment/23023) ](/forum/attachment/23023 "...ng-address.png") [ ![check-out-loading-pre-firstdata.png](/forum/attachment/23024) ](/forum/attachment/23024 "...-firstdata.png") [ ![check-out-loading-firstdata.png](/forum/attachment/23025) ](/forum/attachment/23025 "...-firstdata.png") - [ ![hikastore.png](/forum/attachment/23019) ](/forum/attachment/23019 "hikastore.png") [ ](/forum/attachment/23019?download=1 "hikastore.png") - [ ![added_to_cart.png](/forum/attachment/23020) ](/forum/attachment/23020 "added_to_cart.png") [ ](/forum/attachment/23020?download=1 "added_to_cart.png") - [ ![checkouthika.png](/forum/attachment/23021) ](/forum/attachment/23021 "checkouthika.png") [ ](/forum/attachment/23021?download=1 "checkouthika.png") - [ ![check-address.png](/forum/attachment/23022) ](/forum/attachment/23022 "check-address.png") [ ](/forum/attachment/23022?download=1 "check-address.png") - [ ![check-out-billing-address.png](/forum/attachment/23023) ](/forum/attachment/23023 "...ng-address.png") [ ](/forum/attachment/23023?download=1 "...ng-address.png") - [ ![check-out-loading-pre-firstdata.png](/forum/attachment/23024) ](/forum/attachment/23024 "...-firstdata.png") [ ](/forum/attachment/23024?download=1 "...-firstdata.png") - [ ![check-out-loading-firstdata.png](/forum/attachment/23025) ](/forum/attachment/23025 "...-firstdata.png") [ ](/forum/attachment/23025?download=1 "...-firstdata.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#194374](#194374) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194374 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* After I click on the link, I get redirected back to the regular thank you page. [ ![Thank_you_HikaCheckout.png](/forum/attachment/23026) ](/forum/attachment/23026 "...kaCheckout.png") Here is a view of my plugin, with %s set to no. [ ![authorize-plugin.png](/forum/attachment/23027) ](/forum/attachment/23027 "...ize-plugin.png") This is the payment settings pag ein FirstData [ ![firstdata-payment-pages.png](/forum/attachment/23028) ](/forum/attachment/23028 "...ment-pages.png") This is the security page in FirstData [ ![firstdata-payment-security.png](/forum/attachment/23029) ](/forum/attachment/23029 "...t-security.png") This is the Hash Page in FirstData [ ![firstdata-payment-hash.png](/forum/attachment/23030) ](/forum/attachment/23030 "...yment-hash.png") Please note the response and relay URL are the same with the item id 721 here is the joomla menu manager with eStore being the store item [ ![joomla-menu.png](/forum/attachment/23031) ](/forum/attachment/23031 "joomla-menu.png") - [ ![Thank_you_HikaCheckout.png](/forum/attachment/23026) ](/forum/attachment/23026 "...kaCheckout.png") [ ](/forum/attachment/23026?download=1 "...kaCheckout.png") - [ ![authorize-plugin.png](/forum/attachment/23027) ](/forum/attachment/23027 "...ize-plugin.png") [ ](/forum/attachment/23027?download=1 "...ize-plugin.png") - [ ![firstdata-payment-pages.png](/forum/attachment/23028) ](/forum/attachment/23028 "...ment-pages.png") [ ](/forum/attachment/23028?download=1 "...ment-pages.png") - [ ![firstdata-payment-security.png](/forum/attachment/23029) ](/forum/attachment/23029 "...t-security.png") [ ](/forum/attachment/23029?download=1 "...t-security.png") - [ ![firstdata-payment-hash.png](/forum/attachment/23030) ](/forum/attachment/23030 "...yment-hash.png") [ ](/forum/attachment/23030?download=1 "...yment-hash.png") - [ ![joomla-menu.png](/forum/attachment/23031) ](/forum/attachment/23031 "joomla-menu.png") [ ](/forum/attachment/23031?download=1 "joomla-menu.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 11 years 7 months ago [\#194426](#194426) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194426 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Hi, Thank you for all the information. That helped. I think that the issue comes from the fact that you turned off the "allow payment notifications from %s" option of your Authorize.net payment plugin. When you do that, HikaShop will refuse the payment notification and won't confirm automatically the orders. Please turn back on that option and that should help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago - 11 years 7 months ago [\#194538](#194538) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194538 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* When I enable it, I get the following error from FirstData in an email: x_relay_url : Invalid x_relay_url. Must be the same as configured for the payment page The parameters of the request are 'x_address' : street 'x_amount' : 4.95 'x_city' : Bellevue 'x_company' : 'x_country' : United States of America 'x_currency_code' : USD 'x_customer_ip' : 162.211.217.4 'x_email' : email@email.com 'x_first_name' : firstname 'x_fp_hash' : 1d41cbXXXXXXXXXXXXX71ed9b 'x_fp_sequence' : 58 'x_fp_timestamp' : 1426052392 'x_invoice_num' : 58 'x_last_name' : lastname 'x_line_item' : 30DPJ<|>30 Day Daily Practice Journal<|><|>1<|>4.95<|>N 'x_login' : WSPxxxxxxBCGQ 'x_logo_url' : http:/xxxx.com/images/xxxx-logo.png 'x_phone' : 123 123 1234 'x_po_num' : 58 'x_relay_response' : TRUE 'x_relay_url' : [ websitename.com/index.php?option=com\_hik...t&lang=en&Itemid=721](http://websitename.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=authorize&tmpl=component&lang=en&Itemid=721) 'x_ship_to_address' : Address goes here 'x_ship_to_city' : City 'x_ship_to_company' : 'x_ship_to_country' : United States of America 'x_ship_to_first_name' : Firstname 'x_ship_to_last_name' : Lastname 'x_ship_to_state' : Washington 'x_ship_to_zip' : 98004 'x_show_form' : PAYMENT_FORM 'x_state' : Washington 'x_tax_exempt' : TRUE 'x_test_request' : FALSE 'x_type' : AUTH_CAPTURE 'x_version' : 3.1 'x_zip' : 98004 When I disable it I get paid but not response back ![:(](/media/kunena/emoticons/22.png ":(") Last edit: 11 years 7 months ago by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 7 months ago [\#194566](#194566) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194566 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Hi, Regarding the url you configured in the payment platform, you are using "&amp;" instead of "&". So I think it's why the payment platform does not seen the URL as the same. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago - 11 years 7 months ago [\#194706](#194706) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194706 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* So what should the link be? because you said i am using **&** instead of using **&**, which doesn't make sense to me. I am confused Code: http://websitename.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=authorize&tmpl=component&lang=en&Itemid=721 Last edit: 11 years 7 months ago by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 11 years 7 months ago - 11 years 7 months ago [\#194817](#194817) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194817 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Hi, Jerome meant to say: Regarding the url you configured in the payment platform, you are using Code: "&amp;" instead of Code: "&" . The forum system was automatically converting the first one to the second one. Last edit: 11 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#194833](#194833) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194833 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* I see, now when you put it in code view that makes sense. I put in Code: http://www.xxxxx.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=authorize&tmpl=component&lang=en&Itemid=721 and enabled the Allow %s, which results in the same error again: Code: http://xxx.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=authorize&tmpl=component&lang=en&Itemid=771 Does it matter if there is a www in-front of the webstie name and why does the error have a different itemid? I think the itemid might be also the problem. Based on my pictures above should it not be 771? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 7 months ago [\#194927](#194927) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194927 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Hi, I think that the "www" can cause an issue. Please specify the live_site url in the configuration.php file of Joomla, and for the use of the www or not in the htaccess file based on the value used for the live_site. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#194991](#194991) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#194991 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* What about the item id? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#195031](#195031) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#195031 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Good and bad. Ok so I took of the www on all links in first data and i changed the item id to 771, I also turned on allow notification from %s which allowed me to go through to firstdata without an error. Now the problem is coming back to the site i get an error. The payment also went through successfully but I got a page back that says: Invalid notification. [ ![invalid-notification.png](/forum/attachment/23153) ](/forum/attachment/23153 "...tification.png") My card was charged but the order shows up as cancelled in hikashop. I read on another posts to check my hash id, but they match just fine. - [ ![invalid-notification.png](/forum/attachment/23153) ](/forum/attachment/23153 "...tification.png") [ ](/forum/attachment/23153?download=1 "...tification.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#195070](#195070) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#195070 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* I just received a hikashop error: Hello, An Authorize.net notification was refused because the response from the Authorize.net server was invalid. The hash received was 2c29xxxxxxxxxxxxxxxxxxxx8fc2 while the calculated hash was 662FCxxxxxxxxxxxxxxxxxxxxxxx36A42. Please cehck that you're set the same md5 hash key in Authorize.net and the plugin But the hash it shows in first data is this one: 3cf4e6f4dxxxxxxxxxxxxxxxxx1457db Which is also the one I have in the payment plugin... What is going on?! I just want it to work and am growing frustrated... Do I have to regenerate some kind of token every time i change the reciept url or what?! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#195715](#195715) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#195715 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Anything? Support? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")** - [![jazzmang's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5807-jazzmang "View jazzmang's Profile") - [ Offline](/forum/user/5807-jazzmang) Less More - Posts: 291 - Thank you received: 26 - - - [](http://www.interkan.net) - 11 years 7 months ago - 11 years 7 months ago [\#196441](#196441) by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") Replied by *[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#196441 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* Today I upgraded to 2.4 from a working version of 2.3.5. In previous upgrades, I originally just kept my modified version of authoirize.php from Hikashop v2.3.0 This upgrade, I decided to use the new 2.4.0 authorize.php and modified it accordingly. As soon as I did that, FirstData started providing Invalid messages on their end and the cart showed declined. NO other changes were made any where else. Then I pushed my my old 2.3.0 modified version that had been working fine and it works again. I have attached my modified 2.3.0 version. I'm not sure what all the differences are between the 2.3 and 2.4 versions are but it is enough to cause breakage. Also note that for my Relay Response URL I"m using (using " &amp;" in my URL either): Code: https://www.xyz.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=authorize&tmpl=component&lang=en Not sure I follow why one would want to add the Itemid but may be I missed something in the new conversation. The result the customer first sees is a generic thank you message served from FirstData with a link back to the site, which if you click displays a confirmation page from the cart at this URL: Code: https://www.xyz.com/index.php?option=com_hikashop&ctrl=checkout&task=after_end&order_id=### I don't like the FirstData confirmation page being in the middle but it works. One ongoing isuse I have is this creates a double Google Analytic E-Comm entry for the order so it throws off all our numbers. I have never figured out why/where that is happening however. I know the on the final Hikashop confirmation page it displays but I suspect there is some double-redirect or the Relay Response URL triggers/displays it as well. Or it is it also displaying on the payment page just before it redirects to FirstData? Last edit: 11 years 7 months ago by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")** - [![jazzmang's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5807-jazzmang "View jazzmang's Profile") - [ Offline](/forum/user/5807-jazzmang) Less More - Posts: 291 - Thank you received: 26 - - - [](http://www.interkan.net) - 11 years 7 months ago [\#196444](#196444) by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") Replied by *[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#196444 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* wldworks, One setting I have different from you in my HikaShop's Authorize.net plugin settings is I have "Allow payment notifications from %s" set to Yes. I also don't set the logo URL as I found I could set that in FirstData's end and I don't think it worked any ways. I've reviewed my FirstData setup and other than the Relay Response URL I've already mentioned above, everything looks the same. I Know this is very frustrating. I really wish there was a true GGe4 hikashop plugin so I didn't have to do this modification with ever update. It is a real pain when you have to do something like this for just one site. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")** - [![wldworks's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar36273.png)](/forum/user/36273-wldworks "View wldworks's Profile") - [ Offline](/forum/user/36273-wldworks) Less More - Posts: 31 - Thank you received: 0 - - - 11 years 7 months ago [\#196710](#196710) by [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Replied by *[wldworks](/forum/user/36273-wldworks "View wldworks's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#196710 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* > jazzmang wrote: wldworks, > > One setting I have different from you in my HikaShop's Authorize.net plugin settings is I have "Allow payment notifications from %s" set to Yes. > > I also don't set the logo URL as I found I could set that in FirstData's end and I don't think it worked any ways. > > I've reviewed my FirstData setup and other than the Relay Response URL I've already mentioned above, everything looks the same. > > I Know this is very frustrating. I really wish there was a true GGe4 hikashop plugin so I didn't have to do this modification with ever update. It is a real pain when you have to do something like this for just one site. Thanks for that but it still gives me the same error (when i turn on %s), even with the old authorize.php (the payment goes through but I get the "invalid notification" error and an email back that my hash ids don't match (btw the hash id's are completely different to the hash id in firstdata and in hikashop, which then in hikashop results in cancelled transaction and no confirmation email. Without %s turned on everything goes through but in hikashop the order is just "created" and not confirmed, which means I have to manually set each transaction. Jazzmang, looks like you got it to work, maybe skype with me (user: ami2510) and help each other to get this done right? PS-1: I sent multiple PMs to the hikashop team and have now not heard back for weeks from support. I mean I paid $120 dollars for this component and need it working with the globalgateway e4, sorry for the frustration but it's getting kind of ridiculous right now. PS-2: FirstData GlobalGateway e4 is now called Payeezy GatewayTM, just so everyone knows Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")** - [![jazzmang's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5807-jazzmang "View jazzmang's Profile") - [ Offline](/forum/user/5807-jazzmang) Less More - Posts: 291 - Thank you received: 26 - - - [](http://www.interkan.net) - 11 years 7 months ago - 11 years 7 months ago [\#196796](#196796) by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") Replied by *[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")* on topic *[First Data GGe4 Configuration](/forum/29-payment-methods/861488-first-data-gge4-configuration?start=20#196796 "-- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 First Data is your Payment Gateway. I spoke with them and the information the Hikashop payment plugin requests is related to their legacy gateway. If I understand correctly, I can use the Authorize.net plugin and enter the URL and associated info for First Data to process credit cards. Does this sound right? Thanks! -- Steven")* wldworks: Yeah, I hat that problem with the hashes not matching too during my original testing/setup last year. Actually I think I see what you might have done wrong. You used the Firstdata Hash Caculator to generate the "Your MD5 Hash on Authorize.net". That is NOT correct. That is just a test calculation for debugging. You would manually enter the price, etc. and it would generate a value that you could then compare to what Hikashop generated. You don't need to do that at all. The value you should enter into HikaShop Authorize.net plugin's "Your MD5 Hash on Authorize.net" is under FirstData's Payment Page's #9 Security -> Response Key. It is just below the Transaction Key. That was one thing I had in my write notes as the key discovery. I made that same mistake last year when I was doing my original setup. The labeling is what is confusing (neither side matches the others) and I discovered it via trial and error and a hunch. The support here is generally very good. I know sometimes they get on some bigger issues to work on but generally speaking I found nicolas and Jerome in particular to be helpful. But some days I think they would benefit from more of a full time support person here than pulling the devs away from coding. They are a small team but they know their stuff. Still I think it might be time for an official "FirstData e4" or "Payeezy" payment plugin, or even an offical "wiki" support entery with all the key steps. It is why I posted my code file as well. Hope it works now! Last edit: 11 years 7 months ago by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile"). The following user(s) said Thank You: [wldworks](/forum/user/36273-wldworks "View wldworks's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjE0ODgtZmlyc3QtZGF0YS1nZ2U0LWNvbmZpZ3VyYXRpb24/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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