[Skip to main content](#vessel-content) # Completed PayPal Payments not being received ## - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago - 13 years 1 month ago [\#124798](#124798) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124798 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* was created by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* -- url of the page with the problem -- : [ www.justyna.buchanconsulting.com/](http://www.justyna.buchanconsulting.com/) -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed" - [ ![h34b8b99.jpg](/forum/attachment/12420) ](/forum/attachment/12420 "h34b8b99.jpg") [ ](/forum/attachment/12420?download=1 "h34b8b99.jpg") - [ ![h4aaed9b.jpg](/forum/attachment/12421) ](/forum/attachment/12421 "h4aaed9b.jpg") [ ](/forum/attachment/12421?download=1 "h4aaed9b.jpg") - [ ![h2f06f83.jpg](/forum/attachment/12422) ](/forum/attachment/12422 "h2f06f83.jpg") [ ](/forum/attachment/12422?download=1 "h2f06f83.jpg") - [ ![ha5c19e1.jpg](/forum/attachment/12423) ](/forum/attachment/12423 "ha5c19e1.jpg") [ ](/forum/attachment/12423?download=1 "ha5c19e1.jpg") - [ ![h64acd67.jpg](/forum/attachment/12424) ](/forum/attachment/12424 "h64acd67.jpg") [ ](/forum/attachment/12424?download=1 "h64acd67.jpg") - [ ![hb0876fb.jpg](/forum/attachment/12425) ](/forum/attachment/12425 "hb0876fb.jpg") [ ](/forum/attachment/12425?download=1 "hb0876fb.jpg") - [ ![h05b9d76.jpg](/forum/attachment/12426) ](/forum/attachment/12426 "h05b9d76.jpg") [ ](/forum/attachment/12426?download=1 "h05b9d76.jpg") Last edit: 13 years 1 month ago by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124800](#124800) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124800 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Additional images of settings - [ ![hb34e437.jpg](/forum/attachment/12427) ](/forum/attachment/12427 "hb34e437.jpg") [ ](/forum/attachment/12427?download=1 "hb34e437.jpg") - [ ![h6f704a6.jpg](/forum/attachment/12428) ](/forum/attachment/12428 "h6f704a6.jpg") [ ](/forum/attachment/12428?download=1 "h6f704a6.jpg") - [ ![h2c9c2a6.jpg](/forum/attachment/12429) ](/forum/attachment/12429 "h2c9c2a6.jpg") [ ](/forum/attachment/12429?download=1 "h2c9c2a6.jpg") - [ ![h604a969.jpg](/forum/attachment/12430) ](/forum/attachment/12430 "h604a969.jpg") [ ](/forum/attachment/12430?download=1 "h604a969.jpg") - [ ![ha52e506.jpg](/forum/attachment/12431) ](/forum/attachment/12431 "ha52e506.jpg") [ ](/forum/attachment/12431?download=1 "ha52e506.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 month ago [\#124832](#124832) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124832 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Hi, Thanks to check the log file in Configuration > Main > Files, "see the report" button. And see what is the error message returned. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124907](#124907) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124907 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Log file is empty. It did not create itself (was it supposed to?) so I created it. The file has 777 permissions. I entered "Test" in the log file and that is viewable in the Configuration. No other data is being written to the file after a paypal transaction. I understand this means that PayPal is not sending messages (IPN) to the site. Now the question is Why? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124958](#124958) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124958 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Updates on this guys? Time sensitive. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 1 month ago [\#124964](#124964) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124964 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* The notification URL is wrong on your PayPal account. You entered the URL of your website, but you actually need to enter the payment notification URL of the PayPal plugin instead. It should be something like that: Code: http://yourwebsite.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=paypal&tmpl=component&lang=en Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124985](#124985) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124985 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Still not working using: [ www.justyna.mysite.com/index.php?option=...pl=component&lang=en](http://www.justyna.mysite.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en) Log file remains empty as well. See attached. - [ ![h442af56.jpg](/forum/attachment/12464) ](/forum/attachment/12464 "h442af56.jpg") [ ](/forum/attachment/12464?download=1 "h442af56.jpg") - [ ![h5e77679.jpg](/forum/attachment/12465) ](/forum/attachment/12465 "h5e77679.jpg") [ ](/forum/attachment/12465?download=1 "h5e77679.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 13 years 1 month ago [\#124990](#124990) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124990 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* So what does your PayPal account IPN history page says about the payment notifications ? Was it able to send them to the correct URL on your website ? Did it get some error ? Or no IPN were sent ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124992](#124992) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124992 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Status is "retrying" See code: mc_gross=55.00&invoice=15&protection_eligibility=Eligible&address_status=confirmed&item_number1=Weekly_Personal_Shopper&payer_id=TH2ZF797UETLQ&tax=0.00&address_street=CHANGEDFORPRIVACY&payment_date=17:28:50 Sep 24, 2013 PDT&payment_status=Completed&charset=windows-1252&address_zip=CHANGEDFORPRIVACY&mc_shipping=0.00&mc_handling=0.00&first_name=Vtwsam&mc_fee=1.90&address_country_code=US&address_name=Doug CHANGEDFORPRIVACY&notify_version=3.7&custom=&payer_status=verified&business=doug+justyna@CHANGEDFORPRIVACY.com&address_country=United States&num_cart_items=1&mc_handling1=0.00&address_city=CHANGEDFORPRIVACY&verify_sign=AiPC9BjkCyDFQXbSkoZcgqH3hpacAoouRRxyiRKTom5Q1Fz8exfGany6&payer_email=doug+buyer@CHANGEDFORPRIVACY.com&mc_shipping1=0.00&tax1=0.00&txn_id=8DF446685G9485107&payment_type=instant&last_name=CHANGEDFORPRIVACY&address_state=IL&item_name1=Weekly Personal Shopper&receiver_email=doug+justyna@CHANGEDFORPRIVACY.com&payment_fee=1.90&quantity1=1&receiver_id=NVWQ28JBVSE9J&txn_type=cart&mc_gross_1=55.00&mc_currency=USD&residence_country=US&test_ipn=1&transaction_subject=&payment_gross=55.00&ipn_track_id=c51bbd1f237d See attached - [ ![h6e4b1d8.jpg](/forum/attachment/12466) ](/forum/attachment/12466 "h6e4b1d8.jpg") [ ](/forum/attachment/12466?download=1 "h6e4b1d8.jpg") - [ ![hcf23d08.jpg](/forum/attachment/12467) ](/forum/attachment/12467 "hcf23d08.jpg") [ ](/forum/attachment/12467?download=1 "hcf23d08.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#124994](#124994) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#124994 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* As I sit here working on something unrelated, I get a couple of emails saying my payment was successful. Somehow a random, old, payment went through. I have not touched or done anything. See attached images for updated logs. Again, no changes made on my end. - [ ![h6e4b1d8_2013-09-25.jpg](/forum/attachment/12469) ](/forum/attachment/12469 "...2013-09-25.jpg") [ ](/forum/attachment/12469?download=1 "...2013-09-25.jpg") - [ ![hcf23d08_2013-09-25.jpg](/forum/attachment/12470) ](/forum/attachment/12470 "...2013-09-25.jpg") [ ](/forum/attachment/12470?download=1 "...2013-09-25.jpg") - [ ![h8b4d2cd.jpg](/forum/attachment/12471) ](/forum/attachment/12471 "h8b4d2cd.jpg") [ ](/forum/attachment/12471?download=1 "h8b4d2cd.jpg") - [ ![h44113e6.jpg](/forum/attachment/12472) ](/forum/attachment/12472 "h44113e6.jpg") [ ](/forum/attachment/12472?download=1 "h44113e6.jpg") - [ ![h18ca000.jpg](/forum/attachment/12473) ](/forum/attachment/12473 "h18ca000.jpg") [ ](/forum/attachment/12473?download=1 "h18ca000.jpg") - [ ![h175ba85.jpg](/forum/attachment/12474) ](/forum/attachment/12474 "h175ba85.jpg") [ ](/forum/attachment/12474?download=1 "h175ba85.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 1 month ago [\#125197](#125197) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#125197 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Hi, The problem seems to be related on the plugin "userpoints", thanks to try to disable it and make a new transaction. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#125273](#125273) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#125273 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Plugin disabled. Still not receiving immediate IPNs. More and more of my test transactions are being marked as Confirmed every couple of hours. So it's still not working and it's still showing errors in the log file. - [ ![hcc709fd.jpg](/forum/attachment/12524) ](/forum/attachment/12524 "hcc709fd.jpg") [ ](/forum/attachment/12524?download=1 "hcc709fd.jpg") - [ ![hbae94cb.jpg](/forum/attachment/12525) ](/forum/attachment/12525 "hbae94cb.jpg") [ ](/forum/attachment/12525?download=1 "hbae94cb.jpg") - [ ![h3b14872.jpg](/forum/attachment/12526) ](/forum/attachment/12526 "h3b14872.jpg") [ ](/forum/attachment/12526?download=1 "h3b14872.jpg") - [ ![h9571bfc.jpg](/forum/attachment/12527) ](/forum/attachment/12527 "h9571bfc.jpg") [ ](/forum/attachment/12527?download=1 "h9571bfc.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago - 13 years 1 month ago [\#125415](#125415) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#125415 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Hi, Because you see a message in the log file (which is a warning fixed in HikaShop 2.2.2) it means that Paypal call your website. The warning is not a real problem because it does not stop the process of the order modification. If you see the warning in the log file, it means that the process worked that's why HikaShop write the content in the log file, otherwise the process should be stopped and the log file will stay empty. My "problem" is that, the IPN return is made by the plugin before the process of the message. It means that the IPN validation works if you have "confirmed" in one side and "sent" on the other hand. But for me, the warning message is not a sign of real problem because if you see it, it means that the order has been modified (so I guess, confirmed). **Edit** Some ideas: * Test the IPN url directly in a browser (with cookie cleaned) in order to see if there is any kind of redirection. - Looks good I will continue to make some tests and investigate. The fact is, if the process suddenly "work" it make the feeling that it could be something link with the firewall, a wrong notify url (if you access the website using a url which does not really exists, the plugin will use this url for asking the IPN callback), or a list of IPN in the plugin (but you will receive an email to notify you). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 13 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")** - [![dougbuchan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bike_skid.png)](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Topic Author - [ Offline](/forum/user/26425-dougbuchan) Less More - Posts: 13 - Thank you received: 0 - - 13 years 1 month ago [\#125738](#125738) by [dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile") Replied by *[dougbuchan](/forum/user/26425-dougbuchan "View dougbuchan's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#125738 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Ok, so ignoring the warning in the log file, what else do I need to try? The payments seem to be eventually coming through, hours later. The initial IPN seems to be missing, and then hours later, the retry seems to work. No firewalls are installed. Ideas? Keep in mind also, on my live site, no IPN is being received at all although PayPal shows it sent. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 4 weeks ago [\#125885](#125885) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Completed PayPal Payments not being received](/forum/29-payment-methods/862256-completed-paypal-payments-not-being-received#125885 "-- url of the page with the problem -- : www.justyna.buchanconsulting.com/ -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.16 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I have two websites with this issue: Site 1: Live site with Live PayPal. Site 2: Test Site with PayPal Sandbox I'll discuss the test site. My end goal is setting up an Akeeba Subscription sales site. Site has 2 payment methods setup, the Recurring Subscriptions PayPal Plugin and standard PayPal Plugin. I have turned on IPN Notifications in PayPal Sandbox. I have entered sandbox URL in the Recurring Subs Payment Plugin I have entered my Sandbox Vendor email in both payment plugins I have made my log file directory and file writeable (777) I see payments being received in my Sandbox account Orders on the website remain "Created" and not "Confirmed"")* Hi, If new orders give the same problem. I think that the notification URL send by the plugin the first time can be wrong. So for the retry, it uses the IPN you have configured in the website and it works. Can you check into the IPN log before the retry ? Maybe we will find some useful information. Because you don't have HTTPS so the notification url generated by the plugin should be the exact same than in your paypal IPN configuration (same domain name, same parameters, etc). Regards --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjIyNTYtY29tcGxldGVkLXBheXBhbC1wYXltZW50cy1ub3QtYmVpbmctcmVjZWl2ZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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