[Skip to main content](#vessel-content) # CardSave setup problems ## - **[triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile")** - [![triochildcare's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14790-triochildcare "View triochildcare's Profile") Topic Author - [ Offline](/forum/user/14790-triochildcare) Less More - Posts: 12 - Thank you received: 1 - - 12 years 11 months ago [\#131375](#131375) by [triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile") *[CardSave setup problems](/forum/29-payment-methods/863442-cardsave-setup-problems#131375 "-- url of the page with the problem -- : mywebsite.com/administrator/index.php?op...ikashop&ctrl=plugins -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.12 I'm having problems setting up the CardSave payment plugin to pass the correct arguements to CardSave to make a transaction at checkout. CardSave website (when using 'hosted' API) reports back "HashDigest does not match", but I've exhausted seeing what I may have done wrong with the plugin configuration screen and certain I have correct merchant number, password, and Shared key. However something that does concern me is that everytime I open the Plugin:CardSave configuration page through the "payment methods" screen, I get a message at the top saying "You need to enter your CardSave Shared Key". If you don't have a CardSave account yet, you can create a new account by clicking here". But the key is in there and if I change it, it does save the amendment when I return back to that page. I'm suspicious perhaps the backend code doesn't see it hence creating a bad hashdigest. I'm not experienced with this type of stuff, mainly wondering what I can do next, or get advised of other possible causes for that error message Thanks")* was created by *[triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile")* -- url of the page with the problem -- : [ mywebsite.com/administrator/index.php?op...ikashop&ctrl=plugins](http://mywebsite.com/administrator/index.php?option=com_hikashop&ctrl=plugins) -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.12 I'm having problems setting up the CardSave payment plugin to pass the correct arguements to CardSave to make a transaction at checkout. CardSave website (when using 'hosted' API) reports back **"HashDigest does not match"**, but I've exhausted seeing what I may have done wrong with the plugin configuration screen and certain I have correct merchant number, password, and Shared key. However something that does concern me is that everytime I open the Plugin:CardSave configuration page through the "payment methods" screen, I get a message at the top saying "**You need to enter your CardSave Shared Key**". If you don't have a CardSave account yet, you can create a new account by clicking here". But the key is in there and if I change it, it does save the amendment when I return back to that page. I'm suspicious perhaps the backend code doesn't see it hence creating a bad hashdigest. I'm not experienced with this type of stuff, mainly wondering what I can do next, or get advised of other possible causes for that error message Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM0NDItY2FyZHNhdmUtc2V0dXAtcHJvYmxlbXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 11 months ago [\#131404](#131404) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[CardSave setup problems](/forum/29-payment-methods/863442-cardsave-setup-problems#131404 "-- url of the page with the problem -- : mywebsite.com/administrator/index.php?op...ikashop&ctrl=plugins -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.12 I'm having problems setting up the CardSave payment plugin to pass the correct arguements to CardSave to make a transaction at checkout. CardSave website (when using 'hosted' API) reports back "HashDigest does not match", but I've exhausted seeing what I may have done wrong with the plugin configuration screen and certain I have correct merchant number, password, and Shared key. However something that does concern me is that everytime I open the Plugin:CardSave configuration page through the "payment methods" screen, I get a message at the top saying "You need to enter your CardSave Shared Key". If you don't have a CardSave account yet, you can create a new account by clicking here". But the key is in there and if I change it, it does save the amendment when I return back to that page. I'm suspicious perhaps the backend code doesn't see it hence creating a bad hashdigest. I'm not experienced with this type of stuff, mainly wondering what I can do next, or get advised of other possible causes for that error message Thanks")* Hi, The warning message will be fix in the next package. But it is just a warning message if it does not detect some values in the configuration. The detection had a little problem that I fixed in my local website (fix that I will submit and include for the next release). For the rest, it does not have any incidence of how the plugin works. So if the hashkey is right, the process should be good. Please check that you don't have any space before or after the key, it could break the hash processing. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM0NDItY2FyZHNhdmUtc2V0dXAtcHJvYmxlbXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile")** - [![triochildcare's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14790-triochildcare "View triochildcare's Profile") Topic Author - [ Offline](/forum/user/14790-triochildcare) Less More - Posts: 12 - Thank you received: 1 - - 12 years 11 months ago [\#131867](#131867) by [triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile") Replied by *[triochildcare](/forum/user/14790-triochildcare "View triochildcare's Profile")* on topic *[CardSave setup problems](/forum/29-payment-methods/863442-cardsave-setup-problems#131867 "-- url of the page with the problem -- : mywebsite.com/administrator/index.php?op...ikashop&ctrl=plugins -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.12 I'm having problems setting up the CardSave payment plugin to pass the correct arguements to CardSave to make a transaction at checkout. CardSave website (when using 'hosted' API) reports back "HashDigest does not match", but I've exhausted seeing what I may have done wrong with the plugin configuration screen and certain I have correct merchant number, password, and Shared key. However something that does concern me is that everytime I open the Plugin:CardSave configuration page through the "payment methods" screen, I get a message at the top saying "You need to enter your CardSave Shared Key". If you don't have a CardSave account yet, you can create a new account by clicking here". But the key is in there and if I change it, it does save the amendment when I return back to that page. I'm suspicious perhaps the backend code doesn't see it hence creating a bad hashdigest. I'm not experienced with this type of stuff, mainly wondering what I can do next, or get advised of other possible causes for that error message Thanks")* Thanks Jerome for confirming the error message wasn't valid. At least i knew i didn't have to worry about that part. I ended up changing the cardsave password several times, reinstalling hikashop completely and clearing all the SQL tables, & some other stuff. Nothing worked. Then today I tried changing the cardsave password one last time on the card save website and it all of a sudden it worked!? Tempted to think the card save website wasn't changing the passwords last week as it should have, but I'll probably never know for sure. Cheers Jemal Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM0NDItY2FyZHNhdmUtc2V0dXAtcHJvYmxlbXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 11 months ago [\#131869](#131869) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[CardSave setup problems](/forum/29-payment-methods/863442-cardsave-setup-problems#131869 "-- url of the page with the problem -- : mywebsite.com/administrator/index.php?op...ikashop&ctrl=plugins -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.1 -- PHP version -- : 5.4.12 I'm having problems setting up the CardSave payment plugin to pass the correct arguements to CardSave to make a transaction at checkout. CardSave website (when using 'hosted' API) reports back "HashDigest does not match", but I've exhausted seeing what I may have done wrong with the plugin configuration screen and certain I have correct merchant number, password, and Shared key. However something that does concern me is that everytime I open the Plugin:CardSave configuration page through the "payment methods" screen, I get a message at the top saying "You need to enter your CardSave Shared Key". If you don't have a CardSave account yet, you can create a new account by clicking here". But the key is in there and if I change it, it does save the amendment when I return back to that page. I'm suspicious perhaps the backend code doesn't see it hence creating a bad hashdigest. I'm not experienced with this type of stuff, mainly wondering what I can do next, or get advised of other possible causes for that error message Thanks")* Hi, Good to know ![:)](/media/kunena/emoticons/8.png ":)") Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM0NDItY2FyZHNhdmUtc2V0dXAtcHJvYmxlbXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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