[Skip to main content](#vessel-content) # Plugin: postfinance Switzerland ## - **[china](/forum/user/29877-china "View china's Profile")** - [![china's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29877-china "View china's Profile") Topic Author - [ Offline](/forum/user/29877-china) Less More - Posts: 7 - Thank you received: 0 - - - 12 years 10 months ago [\#134612](#134612) by [china](/forum/user/29877-china "View china's Profile") *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#134612 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* was created by *[china](/forum/user/29877-china "View china's Profile")* -- url of the page with the problem -- : [ ledbillig.ch](http://ledbillig.ch) -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#134623](#134623) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#134623 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, 1. Can you download the last Hikashop version through our website, install it, and test it again ? 2. if it still don't work, can you show me more information about the error that you are having through some screenshots ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[china](/forum/user/29877-china "View china's Profile")** - [![china's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29877-china "View china's Profile") Topic Author - [ Offline](/forum/user/29877-china) Less More - Posts: 7 - Thank you received: 0 - - - 12 years 10 months ago [\#134625](#134625) by [china](/forum/user/29877-china "View china's Profile") Replied by *[china](/forum/user/29877-china "View china's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#134625 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, I install the new Version but it comes the same Error. It is my Test account from Postfinance. I send some pictures at attachment. Regards. - [ ![ha9b8530.JPG](/forum/attachment/14037) ](/forum/attachment/14037 "ha9b8530.JPG") [ ](/forum/attachment/14037?download=1 "ha9b8530.JPG") - [ ![h677501f.JPG](/forum/attachment/14038) ](/forum/attachment/14038 "h677501f.JPG") [ ](/forum/attachment/14038?download=1 "h677501f.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#135152](#135152) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#135152 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, Sorry for the late reply. I just tested it on my end and it seems to be ok, can you send me a temporary back-end access through a private message so that I can directly reproduce and fix issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[china](/forum/user/29877-china "View china's Profile")** - [![china's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29877-china "View china's Profile") Topic Author - [ Offline](/forum/user/29877-china) Less More - Posts: 7 - Thank you received: 0 - - - 12 years 10 months ago [\#135389](#135389) by [china](/forum/user/29877-china "View china's Profile") Replied by *[china](/forum/user/29877-china "View china's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#135389 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, you have received my private message? Regards china Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#135501](#135501) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#135501 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, Sure I've just done some tests, and found out from where the problem was coming from, can you test it with this last version of the Postfinance payment plugin ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[china](/forum/user/29877-china "View china's Profile")** - [![china's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29877-china "View china's Profile") Topic Author - [ Offline](/forum/user/29877-china) Less More - Posts: 7 - Thank you received: 0 - - - 12 years 10 months ago [\#137311](#137311) by [china](/forum/user/29877-china "View china's Profile") Replied by *[china](/forum/user/29877-china "View china's Profile")* on topic *[Plugin: postfinance Switzerland](/forum/29-payment-methods/863985-plugin-postfinance-switzerland#137311 "-- url of the page with the problem -- : ledbillig.ch -- HikaShop version -- : HikaShop 2.2.2 -- Joomla version -- : Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT -- PHP version -- :5.3.23 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m, Firefox 25.01 -- Error-message(debug-mod must be tuned on) -- : amount too long or not numeric: length 7 MAX:15 Hi there, When payment attempt with the Postfinance plug in I always get the following error message: amount too long or not numeric: length 7 MAX: 15 I was on the phone with the Postfinance customer support and they told me that the final amount will be sent with special characters. So, for example, But 15.50 CHF Postfinance therefore requires only Numeric characters 1550 CHF Where I can change that? Thanks and Regards China")* Hi, Thank you for fixing. It's working well now. Regards china ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjM5ODUtcGx1Z2luLXBvc3RmaW5hbmNlLXN3aXR6ZXJsYW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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