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#   hikashop/ccideal return successful after canceling

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- **[yolknet\_old](/forum/user/9711-yolknet-old "View yolknet_old's Profile")**
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12 years 11 months ago [\#136206](#136206) by [yolknet\_old](/forum/user/9711-yolknet-old "View yolknet_old's Profile")  *[hikashop/ccideal return successful after canceling](/forum/29-payment-methods/864281-hikashop-ccideal-return-successful-after-canceling#136206 "In Hikashop we have installed the iDeal plugin and the cciDeal-platform. It all seems to work as long as you don't cancel the order. When a visitor is redirected to the site of the selected bank and...")* was created by *[yolknet\_old](/forum/user/9711-yolknet-old "View yolknet_old's Profile")*

In Hikashop we have installed the iDeal plugin and the cciDeal-platform. It all seems to work as long as you don't cancel the order. When a visitor is redirected to the site of the selected bank and cancels, the order is marked as Payed. In ccideal-platform and in Hikashop too. So now we don't whether an order has been payed or cancelled.

The used software is:
- Joomla 3.2.0
- cciDEAL Platform 3.0.7
- cciDeal Hikashop-plugin 2.0.4
- Hikashop 2.2

I have no clue if the problem is in Hikashop or cciDeal, but I hope you can help me.

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12 years 11 months ago [\#136304](#136304) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[hikashop/ccideal return successful after canceling](/forum/29-payment-methods/864281-hikashop-ccideal-return-successful-after-canceling#136304 "In Hikashop we have installed the iDeal plugin and the cciDeal-platform. It all seems to work as long as you don't cancel the order. When a visitor is redirected to the site of the selected bank and...")*

Hi,

The problem is either with the ccIDeal plugin or ccIDeal itself. In both cases, we cannot help you as we didn't develop that plugin.
Please contact the developers of that plugin for help with your issue.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQyODEtaGlrYXNob3AtY2NpZGVhbC1yZXR1cm4tc3VjY2Vzc2Z1bC1hZnRlci1jYW5jZWxpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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