[Skip to main content](#vessel-content) # Migs payment gateway issue ## - **[Joombug](/forum/user/14020-joombug "View Joombug's Profile")** - [![Joombug's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14020-joombug "View Joombug's Profile") Topic Author - [ Offline](/forum/user/14020-joombug) Less More - Posts: 3 - Thank you received: 0 - - 12 years 10 months ago [\#136370](#136370) by [Joombug](/forum/user/14020-joombug "View Joombug's Profile") *[Migs payment gateway issue](/forum/29-payment-methods/864314-migs-payment-gateway-issue#136370 "-- url of the page with the problem -- : www.poolandspaditect.com.au -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.2.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : Not available I am trying to set up the Migs VPC plugin for suncorp bank. Does this plugin support suncorp bank? I have had the bank check the facility from their end and it checks out ok. When i process a payment the screen freezes and the URL:- is www.poolandspadirect.com.au/migsvpc_retu...Code=7&vpc_Version=1 Please help Cheers Joombug")* was created by *[Joombug](/forum/user/14020-joombug "View Joombug's Profile")* -- url of the page with the problem -- : [ www.poolandspaditect.com.au](http://www.poolandspaditect.com.au) -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.2.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : Not available I am trying to set up the Migs VPC plugin for suncorp bank. Does this plugin support suncorp bank? I have had the bank check the facility from their end and it checks out ok. When i process a payment the screen freezes and the URL:- is [ www.poolandspadirect.com.au/migsvpc\_retu...Code=7&vpc\_Version=1](http://www.poolandspadirect.com.au/migsvpc_return.php?vpc_Amount=62000&vpc_BatchNo=0&vpc_Command=pay&vpc_Locale=english&vpc_MerchTxnRef=32-52a90436a7cdc&vpc_Merchant=TEST2529485&vpc_Message=E5000%3A+Access+code+%5B30465D0A++%5D+for+merchant+%5BTEST2529485%5D+is+incorrect.&vpc_OrderInfo=32&vpc_TransactionNo=0&vpc_TxnResponseCode=7&vpc_Version=1) Please help Cheers Joombug Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQzMTQtbWlncy1wYXltZW50LWdhdGV3YXktaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 12 years 10 months ago [\#136484](#136484) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Migs payment gateway issue](/forum/29-payment-methods/864314-migs-payment-gateway-issue#136484 "-- url of the page with the problem -- : www.poolandspaditect.com.au -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.2.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Google Chrome 31.0.1650.63 m -- Error-message(debug-mod must be tuned on) -- : Not available I am trying to set up the Migs VPC plugin for suncorp bank. Does this plugin support suncorp bank? I have had the bank check the facility from their end and it checks out ok. When i process a payment the screen freezes and the URL:- is www.poolandspadirect.com.au/migsvpc_retu...Code=7&vpc_Version=1 Please help Cheers Joombug")* Do you get anything in the payment log that you can open in the configuration of HikaShop under the Files section ? Did you enter the same secret code in the payment plugin options and in your migs account settings provided by your bank ? (if not, that would explain the issue). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQzMTQtbWlncy1wYXltZW50LWdhdGV3YXktaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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