[Skip to main content](#vessel-content) # Need Feature for cancel product and refund payment ## - **[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")** - [![shweta006's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30404-shweta006 "View shweta006's Profile") Topic Author - [ Offline](/forum/user/30404-shweta006) Less More - Posts: 3 - Thank you received: 0 - - 12 years 10 months ago [\#137777](#137777) by [shweta006](/forum/user/30404-shweta006 "View shweta006's Profile") *[Need Feature for cancel product and refund payment](/forum/29-payment-methods/864557-need-feature-for-cancel-product-and-refund-payment#137777 "Hello, I want to add a product in hikashop component of booking price $500. and want to give the feature to client that after payment he/she can cancel the product if he/she want. But will be charged of $250 for cancellation and only $250 will be refund to its account. Can this posiible in this component to provide this cancel feature for product? Please reply as soon as possible. Thanks & Regards, Shweta Sharma")* was created by *[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")* Hello, I want to add a product in hikashop component of booking price $500. and want to give the feature to client that after payment he/she can cancel the product if he/she want. But will be charged of $250 for cancellation and only $250 will be refund to its account. Can this posiible in this component to provide this cancel feature for product? Please reply as soon as possible. Thanks & Regards, Shweta Sharma Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQ1NTctbmVlZC1mZWF0dXJlLWZvci1jYW5jZWwtcHJvZHVjdC1hbmQtcmVmdW5kLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")** - [![shweta006's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30404-shweta006 "View shweta006's Profile") Topic Author - [ Offline](/forum/user/30404-shweta006) Less More - Posts: 3 - Thank you received: 0 - - 12 years 10 months ago [\#137783](#137783) by [shweta006](/forum/user/30404-shweta006 "View shweta006's Profile") Replied by *[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")* on topic *[Need Feature for cancel product and refund payment](/forum/29-payment-methods/864557-need-feature-for-cancel-product-and-refund-payment#137783 "Hello, I want to add a product in hikashop component of booking price $500. and want to give the feature to client that after payment he/she can cancel the product if he/she want. But will be charged of $250 for cancellation and only $250 will be refund to its account. Can this posiible in this component to provide this cancel feature for product? Please reply as soon as possible. Thanks & Regards, Shweta Sharma")* We can say the whole process as... If we want to enable a feature like - Product is of $1500 and booking price for product is $500 untill some specified date and after that date buyer will be notified by an email to pay remainder payment. and if he will cancel the booking then the cancellation charge is half of booking charge like- $250 is cancellation charge and $250 is refundable payment. Can i implement this feature in my hikashop component. Please tell me its important for me. I can customize the coding part also if you will guide me as i am a developer. Thanks, Shweta Sharma Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQ1NTctbmVlZC1mZWF0dXJlLWZvci1jYW5jZWwtcHJvZHVjdC1hbmQtcmVmdW5kLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 10 months ago [\#137844](#137844) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Need Feature for cancel product and refund payment](/forum/29-payment-methods/864557-need-feature-for-cancel-product-and-refund-payment#137844 "Hello, I want to add a product in hikashop component of booking price $500. and want to give the feature to client that after payment he/she can cancel the product if he/she want. But will be charged of $250 for cancellation and only $250 will be refund to its account. Can this posiible in this component to provide this cancel feature for product? Please reply as soon as possible. Thanks & Regards, Shweta Sharma")* Hi, There is no such feature in HikaShop. Anything can be implemented and that feature won't be a problem to add for HikaShop's end. Actually, HikaShop has already a "cancel" button for orders if you activate it in the configuration, so it's quite easy to plug yourself there with the onAfterOrderUpdate trigger that we provide in a custom hikashop plugin as explained in our developer documentation. The issue will be for you to find a payment gateway for which you can send a partial refund request for a payment and most payment gateways APIs don't offer that capability (so you would have the same issue with other ecommerce solutions). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQ1NTctbmVlZC1mZWF0dXJlLWZvci1jYW5jZWwtcHJvZHVjdC1hbmQtcmVmdW5kLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")** - [![shweta006's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30404-shweta006 "View shweta006's Profile") Topic Author - [ Offline](/forum/user/30404-shweta006) Less More - Posts: 3 - Thank you received: 0 - - 12 years 10 months ago [\#137845](#137845) by [shweta006](/forum/user/30404-shweta006 "View shweta006's Profile") Replied by *[shweta006](/forum/user/30404-shweta006 "View shweta006's Profile")* on topic *[Need Feature for cancel product and refund payment](/forum/29-payment-methods/864557-need-feature-for-cancel-product-and-refund-payment#137845 "Hello, I want to add a product in hikashop component of booking price $500. and want to give the feature to client that after payment he/she can cancel the product if he/she want. But will be charged of $250 for cancellation and only $250 will be refund to its account. Can this posiible in this component to provide this cancel feature for product? Please reply as soon as possible. Thanks & Regards, Shweta Sharma")* Ok. Thanks for your help. I will try this for cancellation process. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjQ1NTctbmVlZC1mZWF0dXJlLWZvci1jYW5jZWwtcHJvZHVjdC1hbmQtcmVmdW5kLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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