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#   ccIDEAL gives "redirect loop"

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- **[nietner](/forum/user/28154-nietner "View nietner's Profile")**
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12 years 9 months ago [\#140235](#140235) by [nietner](/forum/user/28154-nietner "View nietner's Profile")  *[ccIDEAL gives "redirect loop"](/forum/29-payment-methods/865112-ccideal-gives-redirect-loop#140235 "When paying with cciDEAL, the process can not be completed. The payment goes through, however the final screen with the usual confirmation does not appear. Instead, there is an error message saying...")* was created by *[nietner](/forum/user/28154-nietner "View nietner's Profile")*

When paying with cciDEAL, the process can not be completed. The payment goes through, however the final screen with the usual confirmation does not appear. Instead, there is an error message saying that there are too many re-directs ("This webpage has a redirect loop"). So customers do not know whether their payment went through or not. Has anyone ever had this problem?

-- url of the page with the problem -- : [ www.elqava.com/index.php/subscriptions](http://www.elqava.com/index.php/subscriptions)
-- HikaShop version -- : HikaShop Business: 2.2.1
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.4.19

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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12 years 9 months ago [\#140261](#140261) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[ccIDEAL gives "redirect loop"](/forum/29-payment-methods/865112-ccideal-gives-redirect-loop#140261 "When paying with cciDEAL, the process can not be completed. The payment goes through, however the final screen with the usual confirmation does not appear. Instead, there is an error message saying...")*

Hi,

The plugin ccIDEAL is not developed by the HikaShop team.
If you don't have the problem with another payment plugin (like "collect on delivery" for example), please contact directly the developer of the ccIDEAL plugin in order to solve your plugin issue.

Regards,

---

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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