[Skip to main content](#vessel-content) # Paypal sends multiple confirmation emails ## - **[nietner](/forum/user/28154-nietner "View nietner's Profile")** - [![nietner's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28154-nietner "View nietner's Profile") Topic Author - [ Offline](/forum/user/28154-nietner) Less More - Posts: 8 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#140236](#140236) by [nietner](/forum/user/28154-nietner "View nietner's Profile") *[Paypal sends multiple confirmation emails](/forum/29-payment-methods/865113-paypal-sends-multiple-confirmation-emails#140236 "After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs. Has anybody ever had this problem before? What can we do? Thank you! -- url of the page with the problem -- : www.elqava.com/index.php/subscriptions -- HikaShop version -- : HikaShop Business: 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.4.19")* was created by *[nietner](/forum/user/28154-nietner "View nietner's Profile")* After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs. Has anybody ever had this problem before? What can we do? Thank you! -- url of the page with the problem -- : [ www.elqava.com/index.php/subscriptions](http://www.elqava.com/index.php/subscriptions) -- HikaShop version -- : HikaShop Business: 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.4.19 - [ ![h4902f88.jpg](/forum/attachment/14748) ](/forum/attachment/14748 "h4902f88.jpg") [ ](/forum/attachment/14748?download=1 "h4902f88.jpg") Last edit: 12 years 9 months ago by [nietner](/forum/user/28154-nietner "View nietner's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjUxMTMtcGF5cGFsLXNlbmRzLW11bHRpcGxlLWNvbmZpcm1hdGlvbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 9 months ago [\#140267](#140267) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal sends multiple confirmation emails](/forum/29-payment-methods/865113-paypal-sends-multiple-confirmation-emails#140267 "After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs. Has anybody ever had this problem before? What can we do? Thank you! -- url of the page with the problem -- : www.elqava.com/index.php/subscriptions -- HikaShop version -- : HikaShop Business: 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.4.19")* Hi, The email you received are iDEAL emails, not HikaShop one. Please contact the developer of the iDEAL plugin. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjUxMTMtcGF5cGFsLXNlbmRzLW11bHRpcGxlLWNvbmZpcm1hdGlvbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nietner](/forum/user/28154-nietner "View nietner's Profile")** - [![nietner's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28154-nietner "View nietner's Profile") Topic Author - [ Offline](/forum/user/28154-nietner) Less More - Posts: 8 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#140504](#140504) by [nietner](/forum/user/28154-nietner "View nietner's Profile") Replied by *[nietner](/forum/user/28154-nietner "View nietner's Profile")* on topic *[Paypal sends multiple confirmation emails](/forum/29-payment-methods/865113-paypal-sends-multiple-confirmation-emails#140504 "After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs. Has anybody ever had this problem before? What can we do? Thank you! -- url of the page with the problem -- : www.elqava.com/index.php/subscriptions -- HikaShop version -- : HikaShop Business: 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.4.19")* Again, the email is created and sent through the Hikashop system. Thank you for your help. Last edit: 12 years 9 months ago by [nietner](/forum/user/28154-nietner "View nietner's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjUxMTMtcGF5cGFsLXNlbmRzLW11bHRpcGxlLWNvbmZpcm1hdGlvbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 9 months ago [\#140559](#140559) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Paypal sends multiple confirmation emails](/forum/29-payment-methods/865113-paypal-sends-multiple-confirmation-emails#140559 "After paying through PayPal, the confirmation email is sent out multiple times. We contacted PayPal, but they say the problem originates in our system, not theirs. Has anybody ever had this problem before? What can we do? Thank you! -- url of the page with the problem -- : www.elqava.com/index.php/subscriptions -- HikaShop version -- : HikaShop Business: 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.4.19")* Hi, Can you download the last Hikashop version through our website, install it and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NjUxMTMtcGF5cGFsLXNlbmRzLW11bHRpcGxlLWNvbmZpcm1hdGlvbi1lbWFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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