[Skip to main content](#vessel-content) # First Data e4 Errors ## - **[pjtj2315](/forum/user/33249-pjtj2315 "View pjtj2315's Profile")** - [![pjtj2315's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33249-pjtj2315 "View pjtj2315's Profile") Topic Author - [ Offline](/forum/user/33249-pjtj2315) Less More - Posts: 1 - Thank you received: 0 - - 12 years 3 weeks ago [\#174346](#174346) by [pjtj2315](/forum/user/33249-pjtj2315 "View pjtj2315's Profile") *[First Data e4 Errors](/forum/29-payment-methods/872094-first-data-e4-errors#174346 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.0 -- PHP version -- : 5.4.32 I think I've found all the threads about the First Data e4 problems/fixes but I'm still getting the following errors: The following errors were found: * x_line_item # 1 - Taxable is too long (maximum is 3 characters) * x_line_item invalid * x_relay_response : Parameter x_relay_response must be empty or TRUE * x_relay_response : x_relay_response too long. Maximum length is 4 Any help is greatly appreciated. Paul")* was created by *[pjtj2315](/forum/user/33249-pjtj2315 "View pjtj2315's Profile")* -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.0 -- PHP version -- : 5.4.32 I think I've found all the threads about the First Data e4 problems/fixes but I'm still getting the following errors: The following errors were found: * x_line_item # 1 - Taxable is too long (maximum is 3 characters) * x_line_item invalid * x_relay_response : Parameter x_relay_response must be empty or TRUE * x_relay_response : x_relay_response too long. Maximum length is 4 Any help is greatly appreciated. Paul Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzIwOTQtZmlyc3QtZGF0YS1lNC1lcnJvcnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 3 weeks ago [\#174363](#174363) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[First Data e4 Errors](/forum/29-payment-methods/872094-first-data-e4-errors#174363 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.0 -- PHP version -- : 5.4.32 I think I've found all the threads about the First Data e4 problems/fixes but I'm still getting the following errors: The following errors were found: * x_line_item # 1 - Taxable is too long (maximum is 3 characters) * x_line_item invalid * x_relay_response : Parameter x_relay_response must be empty or TRUE * x_relay_response : x_relay_response too long. Maximum length is 4 Any help is greatly appreciated. Paul")* Hi, About the first problem (x_line_item) I think it is come from your currency configuration. The plugin round the value using the currency configuration (number of decimal digits). About the second problem (x_relay_response) I am sorry but the plugin has been made for Authorize.net and "First Data e4" seems to be compatible with their API. But if you look at the authorize.net documentation about the x_relay_response [ www.authorize.net/support/AIM\_guide.pdf](http://www.authorize.net/support/AIM_guide.pdf) > x\_relay\_response Value: FALSE > Format: FALSE, F, NO, N > Notes: SIM applications use relay response. Set this field to false if you > are using AIM. In other modes (SIM/DPM) the value "TRUE" is sent. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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