[Skip to main content](#vessel-content) # Credit card payement doesn't work ## - **[Dilak](/forum/user/34859-dilak "View Dilak's Profile")** - [![Dilak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34859-dilak "View Dilak's Profile") Topic Author - [ Offline](/forum/user/34859-dilak) Less More- Posts: 21 - Thank you received: 0 - - 11 years 11 months ago - 11 years 11 months ago [\#179694](#179694) by [Dilak](/forum/user/34859-dilak "View Dilak's Profile") *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179694 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* was created by *[Dilak](/forum/user/34859-dilak "View Dilak's Profile")* -- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards. Last edit: 11 years 11 months ago by [Dilak](/forum/user/34859-dilak "View Dilak's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More- Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#179696](#179696) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Credit cart payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179696 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, Are you sure that nothing happened ? I made a test on your website and the credit cart plugin seems to work normally. The first time the customer submit the form with the credit cart details, it refresh the checkout to the same page in order to display the confirmation ; the credit cart details are no more editable so the user can check once more and validate to confirm the order. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dilak](/forum/user/34859-dilak "View Dilak's Profile")** - [![Dilak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34859-dilak "View Dilak's Profile") Topic Author - [ Offline](/forum/user/34859-dilak) Less More- Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179743](#179743) by [Dilak](/forum/user/34859-dilak "View Dilak's Profile") Replied by *[Dilak](/forum/user/34859-dilak "View Dilak's Profile")* on topic *[Credit cart payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179743 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, Yes it's when the user validate to confirm the order that nothing happened. Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")** - [![iwallace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34516-iwallace "View iwallace's Profile") - [ Offline](/forum/user/34516-iwallace) Less More- Posts: 47 - Thank you received: 4 - - 11 years 11 months ago [\#179827](#179827) by [iwallace](/forum/user/34516-iwallace "View iwallace's Profile") Replied by *[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179827 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* I am having exactly the same issue [ 174.132.121.226/~aspect3/newSite/index.php/shop](https://174.132.121.226/~aspect3/newSite/index.php/shop) nothing happens at credit card submit - page just keeps reloading do i need to open my own support ticket - i have a current subscription please help! ![;-)](/media/kunena/emoticons/14.png ";-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dilak](/forum/user/34859-dilak "View Dilak's Profile")** - [![Dilak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34859-dilak "View Dilak's Profile") Topic Author - [ Offline](/forum/user/34859-dilak) Less More- Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179832](#179832) by [Dilak](/forum/user/34859-dilak "View Dilak's Profile") Replied by *[Dilak](/forum/user/34859-dilak "View Dilak's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179832 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Any solution for us ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More- Posts: 86279 - Thank you received: 14262 - - 11 years 11 months ago [\#179866](#179866) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179866 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, We were indeed able to reproduce the problem on your websites. Please replace the file administrator/components/com_hikashop/classes/payment.php by the one in this archive and that should help: *This attachment is hidden for guests. Please log in or register to see it.* The following user(s) said Thank You: [Dilak](/forum/user/34859-dilak "View Dilak's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dilak](/forum/user/34859-dilak "View Dilak's Profile")** - [![Dilak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34859-dilak "View Dilak's Profile") Topic Author - [ Offline](/forum/user/34859-dilak) Less More- Posts: 21 - Thank you received: 0 - - 11 years 11 months ago [\#179885](#179885) by [Dilak](/forum/user/34859-dilak "View Dilak's Profile") Replied by *[Dilak](/forum/user/34859-dilak "View Dilak's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179885 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, That worked ))) thank you ! Regards. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")** - [![iwallace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34516-iwallace "View iwallace's Profile") - [ Offline](/forum/user/34516-iwallace) Less More- Posts: 47 - Thank you received: 4 - - 11 years 11 months ago [\#179919](#179919) by [iwallace](/forum/user/34516-iwallace "View iwallace's Profile") Replied by *[iwallace](/forum/user/34516-iwallace "View iwallace's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179919 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* this worked for me - thanks for the quick reply and fix can you let me know what the issue was? thanks ![;-)](/media/kunena/emoticons/14.png ";-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More- Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 11 months ago [\#179960](#179960) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#179960 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, It was just a little check issue on the $ret variable in the "readCC" function of the payment class. So very specific case, not affecting the other payment methods. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile")** - [![Zerry02's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34387-zerry02 "View Zerry02's Profile") - [ Offline](/forum/user/34387-zerry02) Less More- Posts: 5 - Thank you received: 0 - - 11 years 10 months ago [\#180774](#180774) by [Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile") Replied by *[Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#180774 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* I'm still having the issue with the credit card payment system. I've uploaded the new Payment.php file and it's just staying on the same page. I use Virtual Merchant and have a merchant account the Converge (formerly Virtual Merchant ). Any assistance would be greatly appreciated, I'm trying to launch this Monday for thanksgiving week. NEED HELP! Also I have Paypal as a payment option but even after selecting it the radio button won't engage. Joomla! 2.5.19 HikaShop Business: 2.3.4 This is my "test Product". [ zerrysclothierandrentals.com/component/h...shop\_payment\_methods](https://zerrysclothierandrentals.com/component/hikashop/checkout?Itemid=155#hikashop_payment_methods) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile")** - [![Zerry02's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34387-zerry02 "View Zerry02's Profile") - [ Offline](/forum/user/34387-zerry02) Less More- Posts: 5 - Thank you received: 0 - - 11 years 10 months ago [\#180786](#180786) by [Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile") Replied by *[Zerry02](/forum/user/34387-zerry02 "View Zerry02's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#180786 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Update, I think I've solved the problem....Successfully processed a card. however I get this message now as well the folder /var/www/vhosts/zerrysclothierandrentals.com/httpdocs/media/com_hikashop/upload/thumbnails/50x50fsO is not writable Yes I do have the ("force image size option checked NO") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More- Posts: 86279 - Thank you received: 14262 - - 11 years 10 months ago [\#180791](#180791) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Credit card payement doesn't work](/forum/29-payment-methods/873012-credit-card-payement-doesnt-work#180791 "-- url of the page with the problem -- : la-dune-argentee.fr -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3 Hi, I have a problem with the credit card payement. When customer chose this method, after putting his informations nothing happened when he submit it. Indeed when trying to pay with credit card the page reloads the checkout page with no message/error. The order does not submit and payment not debited from credit card. Regards.")* Hi, Please check the permissions of the folder /var/www/vhosts/zerrysclothierandrentals.com/httpdocs/media/com_hikashop/upload and its sub folders via FTP and make sure that they are writable and it should then work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzMwMTItY3JlZGl0LWNhcmQtcGF5ZW1lbnQtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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