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#   payment for a virtual product subscribed or not

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- **[Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")**
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11 years 8 months ago [\#189010](#189010) by [Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")  *[payment for a virtual product subscribed or not](/forum/29-payment-methods/874681-payment-for-a-virtual-product-subscribed-or-not#189010 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6  Good night, I'm trying to do a virtual product in HikaShop with the following characteristics: -for subscribed via Akeebasuscription 100% free -a certain price for those who are not subscribed  The problem: -when someone unsubscribed want to buy the product, the price he asks is the subscription price, not the indicated on it -The subscribed can't buy the product with a 100% discount, it seems that the system does not detect the payment  Thank you very much for your help (and apologies for my english)")* was created by *[Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")*

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

Good night,
I'm trying to do a virtual product in HikaShop with the following characteristics:
-for subscribed via Akeebasuscription 100% free
-a certain price for those who are not subscribed

The problem:
-when someone unsubscribed want to buy the product, the price he asks is the subscription price, not the indicated on it
-The subscribed can't buy the product with a 100% discount, it seems that the system does not detect the payment

Thank you very much for your help
(and apologies for my english)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzQ2ODEtcGF5bWVudC1mb3ItYS12aXJ0dWFsLXByb2R1Y3Qtc3Vic2NyaWJlZC1vci1ub3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 8 months ago [\#189041](#189041) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[payment for a virtual product subscribed or not](/forum/29-payment-methods/874681-payment-for-a-virtual-product-subscribed-or-not#189041 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6  Good night, I'm trying to do a virtual product in HikaShop with the following characteristics: -for subscribed via Akeebasuscription 100% free -a certain price for those who are not subscribed  The problem: -when someone unsubscribed want to buy the product, the price he asks is the subscription price, not the indicated on it -The subscribed can't buy the product with a 100% discount, it seems that the system does not detect the payment  Thank you very much for your help (and apologies for my english)")*

Hi,

How did you configure your product ? Could you do a screenshot ? Did you add a characteristic to the product ? If so, how did you configure each variant ? Could you also do a screenshot for each one ?

The following user(s) said Thank You: [Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")

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- **[Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")**
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11 years 8 months ago [\#189118](#189118) by [Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")  Replied by *[Alvaez](/forum/user/35980-alvaez "View Alvaez's Profile")* on topic *[payment for a virtual product subscribed or not](/forum/29-payment-methods/874681-payment-for-a-virtual-product-subscribed-or-not#189118 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6  Good night, I'm trying to do a virtual product in HikaShop with the following characteristics: -for subscribed via Akeebasuscription 100% free -a certain price for those who are not subscribed  The problem: -when someone unsubscribed want to buy the product, the price he asks is the subscription price, not the indicated on it -The subscribed can't buy the product with a 100% discount, it seems that the system does not detect the payment  Thank you very much for your help (and apologies for my english)")*

Hi Nicolas,

Thanks for your reply I hope you can find the answer, I'm desesperated!

The product is a very simple test.

If you want I can pass you the acces to the administration by private message

Thanks again

- [ ![screencapture-hectoralvaez-com-anefs-administrator-index-php.png](/forum/attachment/22062) ](/forum/attachment/22062 "...-index-php.png") [ ](/forum/attachment/22062?download=1 "...-index-php.png")

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11 years 8 months ago [\#189143](#189143) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[payment for a virtual product subscribed or not](/forum/29-payment-methods/874681-payment-for-a-virtual-product-subscribed-or-not#189143 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6  Good night, I'm trying to do a virtual product in HikaShop with the following characteristics: -for subscribed via Akeebasuscription 100% free -a certain price for those who are not subscribed  The problem: -when someone unsubscribed want to buy the product, the price he asks is the subscription price, not the indicated on it -The subscribed can't buy the product with a 100% discount, it seems that the system does not detect the payment  Thank you very much for your help (and apologies for my english)")*

Hi,

Ok. Could you also provide a screenshot of the options of the Akeeba Susbcriptions integration plugin (when you edit it via the Joomla plugins manager) ?
And finally one of your gold subscription settings in Akeeba Susbcriptions ?

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Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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