[Skip to main content](#vessel-content) # How do we pre authenticate with Sagepay ## - **[signpost](/forum/user/6625-signpost "View signpost's Profile")** - [![signpost's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6625-signpost "View signpost's Profile") Topic Author - [ Offline](/forum/user/6625-signpost) Less More - Posts: 41 - Thank you received: 1 - - 11 years 8 months ago [\#191282](#191282) by [signpost](/forum/user/6625-signpost "View signpost's Profile") *[How do we pre authenticate with Sagepay](/forum/29-payment-methods/875084-how-do-we-pre-authenticate-with-sagepay#191282 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wishes to pre authenticate his transactions with Sagepay. They have turned this on ate their end but say we must do same in the plugin as it just takes payment. There is no way to change this. help please.")* was created by *[signpost](/forum/user/6625-signpost "View signpost's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wishes to pre authenticate his transactions with Sagepay. They have turned this on ate their end but say we must do same in the plugin as it just takes payment. There is no way to change this. help please. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzUwODQtaG93LWRvLXdlLXByZS1hdXRoZW50aWNhdGUtd2l0aC1zYWdlcGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191297](#191297) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How do we pre authenticate with Sagepay](/forum/29-payment-methods/875084-how-do-we-pre-authenticate-with-sagepay#191297 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wishes to pre authenticate his transactions with Sagepay. They have turned this on ate their end but say we must do same in the plugin as it just takes payment. There is no way to change this. help please.")* Hi, The plugin does not have an option for the Authenticate mode. It also need some improvements in the Notification system in order to handle correctly when SagePay return that an order is "pending" (authenticate but not capture) ; otherwise HikaShop will cancel the order and not let it in a correct status. I sent a message to SagePay in order to have more details for that. We ( I ) got some issues with SagePay which are including us in their partner program but where we cannot access to our Partner account anymore and list HikaShop as a compliant payment system. So I prefer that issue be fixed before starting to work again on that plugin... Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzUwODQtaG93LWRvLXdlLXByZS1hdXRoZW50aWNhdGUtd2l0aC1zYWdlcGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[signpost](/forum/user/6625-signpost "View signpost's Profile")** - [![signpost's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6625-signpost "View signpost's Profile") Topic Author - [ Offline](/forum/user/6625-signpost) Less More - Posts: 41 - Thank you received: 1 - - 11 years 8 months ago [\#191777](#191777) by [signpost](/forum/user/6625-signpost "View signpost's Profile") Replied by *[signpost](/forum/user/6625-signpost "View signpost's Profile")* on topic *[How do we pre authenticate with Sagepay](/forum/29-payment-methods/875084-how-do-we-pre-authenticate-with-sagepay#191777 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wishes to pre authenticate his transactions with Sagepay. They have turned this on ate their end but say we must do same in the plugin as it just takes payment. There is no way to change this. help please.")* Jerome I spoke with Sagepay this morning and asked they sort your login issues as quickly as possible. They have asked the partner team to look into this. This is important to us as we have also become a Sage partner and will only refer clients to Sagepay and will only use HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzUwODQtaG93LWRvLXdlLXByZS1hdXRoZW50aWNhdGUtd2l0aC1zYWdlcGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191814](#191814) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[How do we pre authenticate with Sagepay](/forum/29-payment-methods/875084-how-do-we-pre-authenticate-with-sagepay#191814 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 My client wishes to pre authenticate his transactions with Sagepay. They have turned this on ate their end but say we must do same in the plugin as it just takes payment. There is no way to change this. help please.")* Hi, Thanks. I just receive a message from SagePay but without any answer to my previous questions (but it was a reply of my email). Three weeks to receive such email , I think I'll start to become angry. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzUwODQtaG93LWRvLXdlLXByZS1hdXRoZW50aWNhdGUtd2l0aC1zYWdlcGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.107 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)