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#   BitPay SSL error

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- **[norgan](/forum/user/36289-norgan "View norgan's Profile")**
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11 years 8 months ago [\#191875](#191875) by [norgan](/forum/user/36289-norgan "View norgan's Profile")  *[BitPay SSL error](/forum/29-payment-methods/875186-bitpay-ssl-error#191875 "-- url of the page with the problem -- :   sydneymtb.org  -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Error:SSL certificate problem: unable to get local issuer certificate  Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.")* was created by *[norgan](/forum/user/36289-norgan "View norgan's Profile")*

-- url of the page with the problem -- : [ sydneymtb.org](https://sydneymtb.org)
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5.18
-- Browser(s) name and version -- : IE 11
-- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again.
Error:SSL certificate problem: unable to get local issuer certificate

Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 8 months ago [\#191876](#191876) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[BitPay SSL error](/forum/29-payment-methods/875186-bitpay-ssl-error#191876 "-- url of the page with the problem -- :   sydneymtb.org  -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Error:SSL certificate problem: unable to get local issuer certificate  Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.")*

Hi,

This apprently indicates an issue with the SSL certificate setup:
[ stackoverflow.com/questions/24372942/ssl...l-issuer-certificate](http://stackoverflow.com/questions/24372942/ssl-error-unable-to-get-local-issuer-certificate)
[ stackoverflow.com/questions/26260445/ope...r-certificate-debian](http://stackoverflow.com/questions/26260445/openssl-unable-to-get-local-issuer-certificate-debian)

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- **[norgan](/forum/user/36289-norgan "View norgan's Profile")**
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11 years 8 months ago [\#191931](#191931) by [norgan](/forum/user/36289-norgan "View norgan's Profile")  Replied by *[norgan](/forum/user/36289-norgan "View norgan's Profile")* on topic *[BitPay SSL error](/forum/29-payment-methods/875186-bitpay-ssl-error#191931 "-- url of the page with the problem -- :   sydneymtb.org  -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Error:SSL certificate problem: unable to get local issuer certificate  Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.")*

Ok thanks but a. Not running Linux and b. Certs are loaded correctly.

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- **[norgan](/forum/user/36289-norgan "View norgan's Profile")**
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11 years 8 months ago [\#191934](#191934) by [norgan](/forum/user/36289-norgan "View norgan's Profile")  Replied by *[norgan](/forum/user/36289-norgan "View norgan's Profile")* on topic *[BitPay SSL error](/forum/29-payment-methods/875186-bitpay-ssl-error#191934 "-- url of the page with the problem -- :   sydneymtb.org  -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Error:SSL certificate problem: unable to get local issuer certificate  Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.")*

They are free SSL 90 day trial certs though, I wonder if thats the issue...

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11 years 8 months ago [\#192000](#192000) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[BitPay SSL error](/forum/29-payment-methods/875186-bitpay-ssl-error#192000 "-- url of the page with the problem -- :   sydneymtb.org  -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.18 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Error:SSL certificate problem: unable to get local issuer certificate  Getting an SSL issue using Comodo certificates. Not sure whats going on. API key is set correctly.")*

Hi,

I'm sorry but I'm not an expert on SSL certificates setup. I would recommend to ask that to your SSL certificate provider or hosting company or system administrator.

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