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#   Shipping Info is not displayed on Auth.net payment

##

- **[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")**
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11 years 7 months ago -  11 years 7 months ago [\#193598](#193598) by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")  *[Shipping Info is not displayed on Auth.net payment](/forum/29-payment-methods/875486-shipping-info-is-not-displayed-on-auth-net-payment#193598 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0  Hi,  Our shipping information is not displayed on the Authorize.net payment form. It is displayed properly throughout the checkout process but once we send the visitor to authorize.net payment form the shipping information is not displayed.  Mike")* was created by *[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")*

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.4.0

Hi,

Our shipping information is not displayed on the Authorize.net payment form. It is displayed properly throughout the checkout process but once we send the visitor to authorize.net payment form the shipping information is not displayed.

Mike

- [ ![auth-net-plugin-config.jpg](/forum/attachment/22875) ](/forum/attachment/22875 "...gin-config.jpg") [ ](/forum/attachment/22875?download=1 "...gin-config.jpg")
- [ ![shipping-types.jpg](/forum/attachment/22876) ](/forum/attachment/22876 "...ping-types.jpg") [ ](/forum/attachment/22876?download=1 "...ping-types.jpg")

Last edit: 11 years 7 months ago by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile"). Reason: spelling error

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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11 years 7 months ago [\#193640](#193640) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping Info is not displayed on Auth.net payment](/forum/29-payment-methods/875486-shipping-info-is-not-displayed-on-auth-net-payment#193640 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0  Hi,  Our shipping information is not displayed on the Authorize.net payment form. It is displayed properly throughout the checkout process but once we send the visitor to authorize.net payment form the shipping information is not displayed.  Mike")*

Hi,

The shipping fee is sent to Authorize.net on your website:
[ take.ms/pWzJS](http://take.ms/pWzJS)
And it is taken into account.
I'm not sure if it is normal or not that authorize.net is not displaying it. I would recommend that you contact them to ask them. Maybe there is a setting for that in your authorize.net account ?

The following user(s) said Thank You: [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")

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- **[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")**
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11 years 7 months ago [\#193941](#193941) by [pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")  Replied by *[pwpagency](/forum/user/36227-pwpagency "View pwpagency's Profile")* on topic *[Shipping Info is not displayed on Auth.net payment](/forum/29-payment-methods/875486-shipping-info-is-not-displayed-on-auth-net-payment#193941 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.0  Hi,  Our shipping information is not displayed on the Authorize.net payment form. It is displayed properly throughout the checkout process but once we send the visitor to authorize.net payment form the shipping information is not displayed.  Mike")*

Sure enough, the form field was not set to "view" on the auth.net website. Thanks for sending the http header image.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzU0ODYtc2hpcHBpbmctaW5mby1pcy1ub3QtZGlzcGxheWVkLW9uLWF1dGgtbmV0LXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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