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#   Checkout error

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- **[sunilk](/forum/user/33834-sunilk "View sunilk's Profile")**
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11 years 7 months ago [\#195395](#195395) by [sunilk](/forum/user/33834-sunilk "View sunilk's Profile")  *[Checkout error](/forum/29-payment-methods/875791-checkout-error#195395 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.2 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Message  Your transaction was declined. Please reenter your credit card information or select another credit card.  Hello Hikashop Team  Why this message showing during checkout with authorize.net payment gateway .?  "Message Your transaction was declined. Please reenter your credit card information or select another credit card."  Please clarify.  Thanks")* was created by *[sunilk](/forum/user/33834-sunilk "View sunilk's Profile")*

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.2
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : Message

Your transaction was declined. Please reenter your credit card information or select another credit card.

Hello Hikashop Team

Why this message showing during checkout with authorize.net payment gateway .?

"Message
Your transaction was declined. Please reenter your credit card information or select another credit card."

Please clarify.

Thanks

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzU3OTEtY2hlY2tvdXQtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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11 years 7 months ago [\#195399](#195399) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Checkout error](/forum/29-payment-methods/875791-checkout-error#195399 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.2 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Message  Your transaction was declined. Please reenter your credit card information or select another credit card.  Hello Hikashop Team  Why this message showing during checkout with authorize.net payment gateway .?  "Message Your transaction was declined. Please reenter your credit card information or select another credit card."  Please clarify.  Thanks")*

Hi,

Please contact authorize.net to have more informations.
If you go there: [ developer.authorize.net/tools/responsereasoncode/](http://developer.authorize.net/tools/responsereasoncode/) and enter "2" the error code returned by authorize.net when we process the payment, you will see that the response is juste "This transaction has been declined."

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzU3OTEtY2hlY2tvdXQtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

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