[Skip to main content](#vessel-content) # Billing Country and Paypal Country ## - **[Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile")** - [![Christina.Ps's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34679-christina-ps "View Christina.Ps's Profile") Topic Author - [ Offline](/forum/user/34679-christina-ps) Less More - Posts: 2 - Thank you received: 0 - - 11 years 6 months ago [\#199821](#199821) by [Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile") *[Billing Country and Paypal Country](/forum/29-payment-methods/876601-billing-country-and-paypal-country#199821 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.3 Hello, we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same? Thanks a lot for your help!")* was created by *[Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.3 Hello, we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same? Thanks a lot for your help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzY2MDEtYmlsbGluZy1jb3VudHJ5LWFuZC1wYXlwYWwtY291bnRyeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 6 months ago [\#199856](#199856) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Billing Country and Paypal Country](/forum/29-payment-methods/876601-billing-country-and-paypal-country#199856 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.3 Hello, we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same? Thanks a lot for your help!")* Hi, You can use the "address override" and "no shipping" options of the PayPal payment method in order to configure if the shipping address of the customer should be sent to PayPal and if it can be changed by the customer or not. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzY2MDEtYmlsbGluZy1jb3VudHJ5LWFuZC1wYXlwYWwtY291bnRyeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile")** - [![Christina.Ps's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34679-christina-ps "View Christina.Ps's Profile") Topic Author - [ Offline](/forum/user/34679-christina-ps) Less More - Posts: 2 - Thank you received: 0 - - 11 years 6 months ago [\#200052](#200052) by [Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile") Replied by *[Christina.Ps](/forum/user/34679-christina-ps "View Christina.Ps's Profile")* on topic *[Billing Country and Paypal Country](/forum/29-payment-methods/876601-billing-country-and-paypal-country#200052 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.3 Hello, we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same? Thanks a lot for your help!")* Thanks a lot for the help. With this configuration, customers from USA (only from this country) once they try to access paypal they get an error; that the merchant needs a shipping address and their own is invalid. I made several tries with several correct addresses but I always get the same message. I had not make and changes to the zones concerning the us code or anything ![:/](/irritated.gif ":/") So I had to change the Shipping to 1 (Yes) to make it work for USA customers. It seems now that it will work correctly.. Thank you once again! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84NzY2MDEtYmlsbGluZy1jb3VudHJ5LWFuZC1wYXlwYWwtY291bnRyeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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