[Skip to main content](#vessel-content) # Svea webpay. Error & user-friendlyness ## - **[madjedo](/forum/user/35774-madjedo "View madjedo's Profile")** - [![madjedo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35774-madjedo "View madjedo's Profile") Topic Author - [ Offline](/forum/user/35774-madjedo) Less More - Posts: 59 - Thank you received: 1 - - 11 years 4 months ago [\#206123](#206123) by [madjedo](/forum/user/35774-madjedo "View madjedo's Profile") *[Svea webpay. Error & user-friendlyness](/forum/29-payment-methods/877767-svea-webpay-error-user-friendlyness#206123 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Hi. I am running a webpage with a Hikashop. • We are currently working on implementing Sveawebpay (Sweden). The issue is, the module is not user-friendly. I have a lot of ideas of improvement. First priority: The “validate” button does not seem to work, and customer address is only validated after actually pressing the “make purchase” button. After this, the customer has to click on “make purchase” button again to actually make the order. I would also like to only display personal number (ssn I think on English?) and not business vat number. I have no business customers on my webpage. I hope you understood? * Another thing is the error message I am getting. The svea webpay payment method only shows up if I put the site offline and log in as administator on the front-end. When the site is not offline I get: "sveawebpay error: impossible to read order database" at checkout. Can this possibly be because it is on test-mode? * I am also interested in a developer helping me put VAT on payment methods. Otherwise I cannot use this anyways. I hope you understand and can reply.")* was created by *[madjedo](/forum/user/35774-madjedo "View madjedo's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Hi. I am running a webpage with a Hikashop. • We are currently working on implementing Sveawebpay (Sweden). The issue is, the module is not user-friendly. I have a lot of ideas of improvement. First priority: The “validate” button does not seem to work, and customer address is only validated after actually pressing the “make purchase” button. After this, the customer has to click on “make purchase” button again to actually make the order. I would also like to only display personal number (ssn I think on English?) and not business vat number. I have no business customers on my webpage. I hope you understood? * Another thing is the error message I am getting. The svea webpay payment method only shows up if I put the site offline and log in as administator on the front-end. When the site is not offline I get: "sveawebpay error: impossible to read order database" at checkout. Can this possibly be because it is on test-mode? * I am also interested in a developer helping me put VAT on payment methods. Otherwise I cannot use this anyways. I hope you understand and can reply. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzc3Njctc3ZlYS13ZWJwYXktZXJyb3ItdXNlci1mcmllbmRseW5lc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 4 months ago [\#206247](#206247) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Svea webpay. Error & user-friendlyness](/forum/29-payment-methods/877767-svea-webpay-error-user-friendlyness#206247 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Hi. I am running a webpage with a Hikashop. • We are currently working on implementing Sveawebpay (Sweden). The issue is, the module is not user-friendly. I have a lot of ideas of improvement. First priority: The “validate” button does not seem to work, and customer address is only validated after actually pressing the “make purchase” button. After this, the customer has to click on “make purchase” button again to actually make the order. I would also like to only display personal number (ssn I think on English?) and not business vat number. I have no business customers on my webpage. I hope you understood? * Another thing is the error message I am getting. The svea webpay payment method only shows up if I put the site offline and log in as administator on the front-end. When the site is not offline I get: "sveawebpay error: impossible to read order database" at checkout. Can this possibly be because it is on test-mode? * I am also interested in a developer helping me put VAT on payment methods. Otherwise I cannot use this anyways. I hope you understand and can reply.")* Hi, You have already send your question through the "contact us" form and we already had exchanges. Please do not duplicate your questions between the forum and the "contact us" form. Because you already have several exchanges with the support team by email, I don't see the interest to copy/paste the same messages that the support team already sent you. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzc3Njctc3ZlYS13ZWJwYXktZXJyb3ItdXNlci1mcmllbmRseW5lc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[the-cia](/forum/user/36340-the-cia "View the-cia's Profile")** - [![the-cia's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36340-the-cia "View the-cia's Profile") - [ Offline](/forum/user/36340-the-cia) Less More - Posts: 2 - Thank you received: 0 - - 10 years 10 months ago [\#223710](#223710) by [the-cia](/forum/user/36340-the-cia "View the-cia's Profile") Replied by *[the-cia](/forum/user/36340-the-cia "View the-cia's Profile")* on topic *[Svea webpay. Error & user-friendlyness](/forum/29-payment-methods/877767-svea-webpay-error-user-friendlyness#223710 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Hi. I am running a webpage with a Hikashop. • We are currently working on implementing Sveawebpay (Sweden). The issue is, the module is not user-friendly. I have a lot of ideas of improvement. First priority: The “validate” button does not seem to work, and customer address is only validated after actually pressing the “make purchase” button. After this, the customer has to click on “make purchase” button again to actually make the order. I would also like to only display personal number (ssn I think on English?) and not business vat number. I have no business customers on my webpage. I hope you understood? * Another thing is the error message I am getting. The svea webpay payment method only shows up if I put the site offline and log in as administator on the front-end. When the site is not offline I get: "sveawebpay error: impossible to read order database" at checkout. Can this possibly be because it is on test-mode? * I am also interested in a developer helping me put VAT on payment methods. Otherwise I cannot use this anyways. I hope you understand and can reply.")* -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Joomla! 3.4.5 HikaShop Business: 2.6.0 Hi if I enable debug I also get the: -- Error- sveawebpay error: impossible to read order database Any thoughts? Regards H Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzc3Njctc3ZlYS13ZWJwYXktZXJyb3ItdXNlci1mcmllbmRseW5lc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 10 years 10 months ago - 10 years 10 months ago [\#223718](#223718) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Svea webpay. Error & user-friendlyness](/forum/29-payment-methods/877767-svea-webpay-error-user-friendlyness#223718 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : sveawebpay error: impossible to read order database Hi. I am running a webpage with a Hikashop. • We are currently working on implementing Sveawebpay (Sweden). The issue is, the module is not user-friendly. I have a lot of ideas of improvement. First priority: The “validate” button does not seem to work, and customer address is only validated after actually pressing the “make purchase” button. After this, the customer has to click on “make purchase” button again to actually make the order. I would also like to only display personal number (ssn I think on English?) and not business vat number. I have no business customers on my webpage. I hope you understood? * Another thing is the error message I am getting. The svea webpay payment method only shows up if I put the site offline and log in as administator on the front-end. When the site is not offline I get: "sveawebpay error: impossible to read order database" at checkout. Can this possibly be because it is on test-mode? * I am also interested in a developer helping me put VAT on payment methods. Otherwise I cannot use this anyways. I hope you understand and can reply.")* Hello, **Where** and **when** did you have this message error? In the log? In the screen? -If it's on log: send your **complete** log file to us via our [ contact us](https://www.hikashop.com/support/contact-us.html) form (add this subject url in the email subject) -If it's on screen: in which step did you see it, and provide here a screenshot. Regards, Last edit: 10 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzc3Njctc3ZlYS13ZWJwYXktZXJyb3ItdXNlci1mcmllbmRseW5lc3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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