[Skip to main content](#vessel-content) # Issue with Authorize.net return URL ## - **[cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile")** - [![cosmin10@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile") Topic Author - [ Offline](/forum/user/38450-cosmin10-gmail-com) Less More - Posts: 2 - Thank you received: 0 - - 11 years 2 months ago [\#212207](#212207) by [cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile") *[Issue with Authorize.net return URL](/forum/29-payment-methods/878887-issue-with-authorize-net-return-url#212207 "-- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you! We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you!")* was created by *[cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile")* -- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: [ support.authorize.net/authkb/index?page=...nt&impressions=false](https://support.authorize.net/authkb/index?page=content&id=A663&pmv=print&impressions=false) Thank you! We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: [ support.authorize.net/authkb/index?page=...nt&impressions=false](https://support.authorize.net/authkb/index?page=content&id=A663&pmv=print&impressions=false) Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzg4ODctaXNzdWUtd2l0aC1hdXRob3JpemUtbmV0LXJldHVybi11cmw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 2 months ago [\#212212](#212212) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issue with Authorize.net return URL](/forum/29-payment-methods/878887-issue-with-authorize-net-return-url#212212 "-- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you! We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you!")* Hi, You're on the right track. This indeed indicate that the payment notification sent by Authorize.net to HikaShop didn't succeed. We also have some documentation you can follow in such cases: [ www.hikashop.com/support/documentation/i...or.html#notification](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#notification) That documentation was written for PayPal payment notifications but it is basically the same for Authorize.net It also includes instructions to check your server access logs and activate debugging in the authorize.net payment method in order to get debug data and understand what's going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzg4ODctaXNzdWUtd2l0aC1hdXRob3JpemUtbmV0LXJldHVybi11cmw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile")** - [![cosmin10@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile") Topic Author - [ Offline](/forum/user/38450-cosmin10-gmail-com) Less More - Posts: 2 - Thank you received: 0 - - 11 years 2 months ago [\#212243](#212243) by [cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile") Replied by *[cosmin10@gmail.com](/forum/user/38450-cosmin10-gmail-com "View cosmin10@gmail.com's Profile")* on topic *[Issue with Authorize.net return URL](/forum/29-payment-methods/878887-issue-with-authorize-net-return-url#212243 "-- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you! We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you!")* The problem is, we forced SSL for Checkout in HIkashop, that is when the issue started. We disable the SSL in hikashop back to what it was but the relay_URL is still https://...... from what we could see in the console. We just installed SSL two days ago so the relay_url could not have worked before with HTTPS which means it was HTTP://..... I guess when we forced SSL for checkout that URL has changed to https but then never changed back. how do I change that back to HTTP://? I know its defined somewhere in HIkashop $vars["x_relay_url"] = HIKASHOP_LIVE.'index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=authorize&tmpl=component&lang='.$this->locale.$this->url_itemid; HIKASHOP_LIVE must defined in hikashop configuration somewhere, but i don't know where. Please advice. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzg4ODctaXNzdWUtd2l0aC1hdXRob3JpemUtbmV0LXJldHVybi11cmw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 2 months ago [\#212245](#212245) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issue with Authorize.net return URL](/forum/29-payment-methods/878887-issue-with-authorize-net-return-url#212245 "-- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you! We do not specify any return page in the auth.net interface (receipt / relay response url) - the return page is passed to auth.net from hikashop. Our config of auth.net payment plugin in hikashop has empty return URL. In that case, an 'after_end' page is supposed to be the one user gets returned to. It is not happening for some reason. We checked all the possible issues listed here: support.authorize.net/authkb/index?page=...nt&impressions=false Thank you!")* Hi, HIKASHOP_LIVE comes from the live site setting of your joomla configuration.php file. So you should check there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84Nzg4ODctaXNzdWUtd2l0aC1hdXRob3JpemUtbmV0LXJldHVybi11cmw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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