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#   2CheckOut Error code 103

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11 years 1 month ago -  11 years 1 month ago [\#213516](#213516) by [zaguad](/forum/user/38675-zaguad "View zaguad's Profile")  *[2CheckOut Error code 103](/forum/29-payment-methods/879138-2checkout-error-code-103#213516 "-- url of the page with the problem -- :   happytoys.cl  -- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error has occurred during checkout. Please contact the seller and reference the error code below. ERROR CODE:PE103  Hello everyone,  Recently I bought the 2CheckOut plugin, the first day it work perfectly. I didn't important changes in the system, just keep uploading products, now every time that I try make an order when I jump to the 2CheckOut page I got this:  An error has occurred during checkout. Please contact the seller and reference the error code below. ERROR CODE:PE103  I google it the error code &quot;PE103&quot;, it say that it could be an error with the price, but the prices are right in the website.  Any suggestion? Thank you :) &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  I just add a shipping price, and i notice that the product price is not passing to the pay. screenshot attached.  &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE 2 &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  in previous attempts i tried with a product who is price was over 1,000USD, I put in the cart a cheaper product (below 1000 usd) and there is no problem. Any suggestion mates? (screenshot attached)  &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE 3 &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  Ok, finally the problems seems to be the comma separator, because in the 2CO support site, they say:  &quot;Price is passed in with a comma (example: passing in 1,000 as the price will cause PE103).&quot;  I tried changing the group separator (which is by default a comma) by a &quot;point&quot; and a blank space, but it doesn't work both. Also I tried changing it by a point, and the final result is the same. Any suggestion.")* was created by *[zaguad](/forum/user/38675-zaguad "View zaguad's Profile")*

-- url of the page with the problem -- : [ happytoys.cl](http://happytoys.cl)
-- HikaShop version -- : 2.5.0
-- Error-message(debug-mod must be tuned on) -- : An error has occurred during checkout.
Please contact the seller and reference the error code below.
ERROR CODE:PE103

Hello everyone,

Recently I bought the 2CheckOut plugin, the first day it work perfectly. I didn't important changes in the system, just keep uploading products, now every time that I try make an order when I jump to the 2CheckOut page I got this:

An error has occurred during checkout.
Please contact the seller and reference the error code below.
ERROR CODE:PE103

I google it the error code "PE103", it say that it could be an error with the price, but the prices are right in the website.

Any suggestion? Thank you ![:)](/media/kunena/emoticons/8.png ":)")
_______________________________UPDATE___________________________

I just add a shipping price, and i notice that the product price is not passing to the pay. screenshot attached.

_______________________________UPDATE 2 ___________________________

in previous attempts i tried with a product who is price was over 1,000USD, I put in the cart a cheaper product (below 1000 usd) and there is no problem. Any suggestion mates? (screenshot attached)

_______________________________UPDATE 3 ___________________________

Ok, finally the problems seems to be the comma separator, because in the 2CO support site, they say:

"Price is passed in with a comma (example: passing in 1,000 as the price will cause PE103)." [ link attached.](http://help.2checkout.com/articles/Knowledge_Article/Error-Code-PE103/)

I tried changing the group separator (which is by default a comma) by a "point" and a blank space, but it doesn't work both. Also I tried changing it by a point, and the final result is the same. Any suggestion.

- [ ![2coissue.png](/forum/attachment/26325) ](/forum/attachment/26325 "2coissue.png") [ ](/forum/attachment/26325?download=1 "2coissue.png")
- [ ![2coissue2.png](/forum/attachment/26331) ](/forum/attachment/26331 "2coissue2.png") [ ](/forum/attachment/26331?download=1 "2coissue2.png")
- [ ![2coissue3.png](/forum/attachment/26332) ](/forum/attachment/26332 "2coissue3.png") [ ](/forum/attachment/26332?download=1 "2coissue3.png")

Last edit: 11 years 1 month ago by [zaguad](/forum/user/38675-zaguad "View zaguad's Profile").

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11 years 1 month ago [\#213517](#213517) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[2CheckOut Error code 103](/forum/29-payment-methods/879138-2checkout-error-code-103#213517 "-- url of the page with the problem -- :   happytoys.cl  -- HikaShop version -- : 2.5.0 -- Error-message(debug-mod must be tuned on) -- : An error has occurred during checkout. Please contact the seller and reference the error code below. ERROR CODE:PE103  Hello everyone,  Recently I bought the 2CheckOut plugin, the first day it work perfectly. I didn't important changes in the system, just keep uploading products, now every time that I try make an order when I jump to the 2CheckOut page I got this:  An error has occurred during checkout. Please contact the seller and reference the error code below. ERROR CODE:PE103  I google it the error code &quot;PE103&quot;, it say that it could be an error with the price, but the prices are right in the website.  Any suggestion? Thank you :) &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  I just add a shipping price, and i notice that the product price is not passing to the pay. screenshot attached.  &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE 2 &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  in previous attempts i tried with a product who is price was over 1,000USD, I put in the cart a cheaper product (below 1000 usd) and there is no problem. Any suggestion mates? (screenshot attached)  &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;UPDATE 3 &#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;&#95;  Ok, finally the problems seems to be the comma separator, because in the 2CO support site, they say:  &quot;Price is passed in with a comma (example: passing in 1,000 as the price will cause PE103).&quot;  I tried changing the group separator (which is by default a comma) by a &quot;point&quot; and a blank space, but it doesn't work both. Also I tried changing it by a point, and the final result is the same. Any suggestion.")*

Hi,

As you know the plugin 2checkout has been developed by MintJoomla.
Please contact them for the support ( [ www.mintjoomla.com/downloads/item/11-oth...-payment-plugin.html](http://www.mintjoomla.com/downloads/item/11-other/90-hikashop-2checkout-payment-plugin.html) )
We can't provide support on plugins we did not developed (and did not sale).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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