[Skip to main content](#vessel-content) # System Emails - Paypal notification was refused ## - **[fireballxl5](/forum/user/7893-fireballxl5 "View fireballxl5's Profile")** - [![fireballxl5's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7893-fireballxl5 "View fireballxl5's Profile") Topic Author - [ Offline](/forum/user/7893-fireballxl5) Less More - Posts: 38 - Thank you received: 0 - - - - [](https://mediastreamz.com) - 10 years 9 months ago [\#226526](#226526) by [fireballxl5](/forum/user/7893-fireballxl5 "View fireballxl5's Profile") *[System Emails - Paypal notification was refused](/forum/29-payment-methods/881562-system-emails-paypal-notification-was-refused#226526 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.29 Hi All I am having a problem with processing a PayPal payment over my secure (SSL) site. I will look into the problem shortly and have read your information at www.hikashop.com/index.php?option=com_up...pal-error#connection . The first thing I want to do is to stop my server sending me emails telling me that "A Paypal notification was refused because the connection to the confirmation server failed", I must have had 10 or do emails arriving in the last 30 minutes and it is driving me nuts! How do I stop these emails coming at me? Thanks")* was created by *[fireballxl5](/forum/user/7893-fireballxl5 "View fireballxl5's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.29 Hi All I am having a problem with processing a PayPal payment over my secure (SSL) site. I will look into the problem shortly and have read your information at [ www.hikashop.com/index.php?option=com\_up...pal-error#connection](https://www.hikashop.com/index.php?option=com_updateme&ctrl=doc&component=HikaShop&page=payment-paypal-error#connection). The first thing I want to do is to stop my server sending me emails telling me that "A Paypal notification was refused because the connection to the confirmation server failed", I must have had 10 or do emails arriving in the last 30 minutes and it is driving me nuts! How do I stop these emails coming at me? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE1NjItc3lzdGVtLWVtYWlscy1wYXlwYWwtbm90aWZpY2F0aW9uLXdhcy1yZWZ1c2VkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 10 years 9 months ago [\#226585](#226585) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[System Emails - Paypal notification was refused](/forum/29-payment-methods/881562-system-emails-paypal-notification-was-refused#226585 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.29 Hi All I am having a problem with processing a PayPal payment over my secure (SSL) site. I will look into the problem shortly and have read your information at www.hikashop.com/index.php?option=com_up...pal-error#connection . The first thing I want to do is to stop my server sending me emails telling me that "A Paypal notification was refused because the connection to the confirmation server failed", I must have had 10 or do emails arriving in the last 30 minutes and it is driving me nuts! How do I stop these emails coming at me? Thanks")* Hi, The easier would be to edit the paypal plugin (paypal.php file) and find the line Code: $email->body = str_replace('<br/>',"\r\n",JText::sprintf('NOTIFICATION_REFUSED_NO_CONNECTION','Paypal'))."\r\n\r\n".JText::sprintf('CHECK_DOCUMENTATION',HIKASHOP_HELPURL.'payment-paypal-error#connection') . $order_text; And replace the line just below Code: $this->modifyOrder($action, null, null, $email); By Code: // $this->modifyOrder($action, null, null, $email); By commenting that line, the specific email won't be send anymore. And you need to only comment that line for the "NOTIFICATION_REFUSED_NO_CONNECTION" case. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE1NjItc3lzdGVtLWVtYWlscy1wYXlwYWwtbm90aWZpY2F0aW9uLXdhcy1yZWZ1c2VkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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