[Skip to main content](#vessel-content) # paypal gather credit card information ## - **[chetan1974](/forum/user/40175-chetan1974 "View chetan1974's Profile")** - [![chetan1974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40175-chetan1974 "View chetan1974's Profile") Topic Author - [ Offline](/forum/user/40175-chetan1974) Less More - Posts: 14 - Thank you received: 0 - - 10 years 9 months ago - 10 years 9 months ago [\#226853](#226853) by [chetan1974](/forum/user/40175-chetan1974 "View chetan1974's Profile") *[paypal gather credit card information](/forum/29-payment-methods/881630-paypal-gather-credit-card-information#226853 "-- url of the page with the problem -- : www.gojollyfashion.com/index.php/checkout/task-step/step-3 -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.17 -- Browser(s) name and version -- : IE11 -- Error-message(debug-mod must be tuned on) -- : Unable to see fields that accepts credit card information. Just displays payment option. I was able to configure paypal guest checkout using the API credentials. However, when tried to checkout with registered user the payment screen just shows payment method and no fields to capture and process the credit card. Please see attached image and guide.I have entered email id registered with paypal business account. Update: I see the fields are clicking "Finish" button. Thanks.")* was created by *[chetan1974](/forum/user/40175-chetan1974 "View chetan1974's Profile")* -- url of the page with the problem -- : [ www.gojollyfashion.com/index.php/checkout/task-step/step-3](http://www.gojollyfashion.com/index.php/checkout/task-step/step-3) -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.17 -- Browser(s) name and version -- : IE11 -- Error-message(debug-mod must be tuned on) -- : Unable to see fields that accepts credit card information. Just displays payment option. I was able to configure paypal guest checkout using the API credentials. However, when tried to checkout with registered user the payment screen just shows payment method and no fields to capture and process the credit card. Please see attached image and guide.I have entered email id registered with paypal business account. [ ![HikashopPayPalPluginConfiguration.png](/forum/attachment/28929) ](/forum/attachment/28929 "...figuration.png") [ ![HikashopPayPalPluginIssue.png](/forum/attachment/28930) ](/forum/attachment/28930 "...luginIssue.png") Update: I see the fields are clicking "Finish" button. Thanks. - [ ![HikashopPayPalPluginConfiguration.png](/forum/attachment/28929) ](/forum/attachment/28929 "...figuration.png") [ ](/forum/attachment/28929?download=1 "...figuration.png") - [ ![HikashopPayPalPluginIssue.png](/forum/attachment/28930) ](/forum/attachment/28930 "...luginIssue.png") [ ](/forum/attachment/28930?download=1 "...luginIssue.png") Last edit: 10 years 9 months ago by [chetan1974](/forum/user/40175-chetan1974 "View chetan1974's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE2MzAtcGF5cGFsLWdhdGhlci1jcmVkaXQtY2FyZC1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#226877](#226877) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[paypal gather credit card information](/forum/29-payment-methods/881630-paypal-gather-credit-card-information#226877 "-- url of the page with the problem -- : www.gojollyfashion.com/index.php/checkout/task-step/step-3 -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.17 -- Browser(s) name and version -- : IE11 -- Error-message(debug-mod must be tuned on) -- : Unable to see fields that accepts credit card information. Just displays payment option. I was able to configure paypal guest checkout using the API credentials. However, when tried to checkout with registered user the payment screen just shows payment method and no fields to capture and process the credit card. Please see attached image and guide.I have entered email id registered with paypal business account. Update: I see the fields are clicking "Finish" button. Thanks.")* Hi, I see that you are using "paypal" and also "paypal express checkout". Paypal (classical) will be displayed as a payment method in the listing of the payment methods. Paypal express checkout is a special plugin which add the special "paypal" button in some pages in order to redirect the user directly to the paypal checkout. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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