[Skip to main content](#vessel-content) # Wrong payment currency ## - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") Topic Author - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 10 years 9 months ago [\#227956](#227956) by [samuel](/forum/user/13099-samuel "View samuel's Profile") *[Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#227956 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.")* was created by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* -- url of the page with the problem -- : [ www.lockharttactical.com](http://www.lockharttactical.com) -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin [ imgur.com/bzRlCkQ](http://imgur.com/bzRlCkQ) See here, payment method is supposed to be checking out in USD. Please advise. Very important. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE5MjUtd3JvbmctcGF5bWVudC1jdXJyZW5jeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 10 years 9 months ago [\#227968](#227968) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#227968 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.")* Hi, I've done a test but I'm not able to reproduce the problem. I see prices in USD on your website and I'm charged in USD. Of course, if I change the currency switcher to CAD at the bottom of the website, I then get the prices in CAD and then I'm charged in CAD. So I don't see a problem. The following user(s) said Thank You: [samuel](/forum/user/13099-samuel "View samuel's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE5MjUtd3JvbmctcGF5bWVudC1jdXJyZW5jeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") Topic Author - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 10 years 9 months ago [\#228058](#228058) by [samuel](/forum/user/13099-samuel "View samuel's Profile") Replied by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* on topic *[Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#228058 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.")* when the payment tries to go through, it was trying to go through my processor in CDN. Order Results Profile Name: LOCKHART TACTICAL Transaction ID: 270116B38-5E0578A0-751C-4020-B006-82692E00B107 Date/Time: 01/27/2016 06:05:45 PM Transaction Type: SALE Approval Message: DECLINED Approval Code: ECI: Order Section Card Number : 44**********6916 Amount : 200CAD Get Token : N I believe this was you? either way, it didn't used to try to go through in CDN unless you were in Canada. After the last hikashop update, it must have changed this. Respectfully, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE5MjUtd3JvbmctcGF5bWVudC1jdXJyZW5jeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 10 years 9 months ago [\#228098](#228098) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#228098 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.")* Hi, No, I used the bank transfer payment method. It went up to the end of the checkout in USD. Regarding Elavon itself, if you don't get the currency of the checkout, it means that you have turned off the "Multi-currency support" setting of the payment method. The following user(s) said Thank You: [samuel](/forum/user/13099-samuel "View samuel's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE5MjUtd3JvbmctcGF5bWVudC1jdXJyZW5jeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") Topic Author - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 10 years 9 months ago [\#228103](#228103) by [samuel](/forum/user/13099-samuel "View samuel's Profile") Replied by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* on topic *[Wrong payment currency](/forum/29-payment-methods/881925-wrong-payment-currency#228103 "-- url of the page with the problem -- : www.lockharttactical.com -- HikaShop version -- : latest -- Joomla version -- : latest -- PHP version -- : latest -- Browser(s) name and version -- : firefox Our site is setup with multi currency. right now, when USA / international customers checkout on our site, its automatically doing it in CAD funds. It should be processing in USD, unless they are CDN's shipping to Canada. Example: Canadians pay in CAD everyone else in the world pays in USD Our payment method is setup to take CC USING Payment method: Hikashop Virtual Merchant (Elavon) Payment Plugin imgur.com/bzRlCkQ See here, payment method is supposed to be checking out in USD. Please advise. Very important.")* Wow.. not sure how that happened! Maybe the most recent update turned it off automatically. Amazing. Thank you Nicolas. You've saved me again. :blush: :blush: :blush: :blush: Seriously, I just tested our site and its perfect again. You guys have the most amazing software i've ever seen. Well done! I wish you guys a continued rapid growth, and i'll be here renewing my software til I die ![:)](/media/kunena/emoticons/3.png ":)") The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODE5MjUtd3JvbmctcGF5bWVudC1jdXJyZW5jeT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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