[Skip to main content](#vessel-content) # SMTP connect failed by Bank Transfer Method ## - **[hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile")** - [![hossein3333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42813-hossein3333 "View hossein3333's Profile") Topic Author - [ Offline](/forum/user/42813-hossein3333) Less More - Posts: 14 - Thank you received: 0 - - 10 years 5 months ago [\#238515](#238515) by [hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile") *[SMTP connect failed by Bank Transfer Method](/forum/29-payment-methods/884204-smtp-connect-failed-by-bank-transfer-method#238515 "-- Joomla version -- : 3.4.8 Hello, Email Configuration of my Joomla website is correct and it works fine with every extension. By Paypal method, it works too. But, by selecting bank transfer method in hikashop, I will receive SMTP Connect Failed. Why is it so? Should I give SMTP configuration somewhere in hikashop to enable it for bank transfer method? My website is on localhost, So, I attached an image of what I see. Thank you in advance, Hossein")* was created by *[hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile")* -- Joomla version -- : 3.4.8 Hello, Email Configuration of my Joomla website is correct and it works fine with every extension. By Paypal method, it works too. But, by selecting bank transfer method in hikashop, I will receive SMTP Connect Failed. Why is it so? Should I give SMTP configuration somewhere in hikashop to enable it for bank transfer method? My website is on localhost, So, I attached an image of what I see. Thank you in advance, Hossein [ ![bank_transfer.png](/forum/attachment/31097) ](/forum/attachment/31097 "bank_transfer.png") - [ ![bank_transfer.png](/forum/attachment/31097) ](/forum/attachment/31097 "bank_transfer.png") [ ](/forum/attachment/31097?download=1 "bank_transfer.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQyMDQtc210cC1jb25uZWN0LWZhaWxlZC1ieS1iYW5rLXRyYW5zZmVyLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 10 years 5 months ago [\#238533](#238533) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[SMTP connect failed by Bank Transfer Method](/forum/29-payment-methods/884204-smtp-connect-failed-by-bank-transfer-method#238533 "-- Joomla version -- : 3.4.8 Hello, Email Configuration of my Joomla website is correct and it works fine with every extension. By Paypal method, it works too. But, by selecting bank transfer method in hikashop, I will receive SMTP Connect Failed. Why is it so? Should I give SMTP configuration somewhere in hikashop to enable it for bank transfer method? My website is on localhost, So, I attached an image of what I see. Thank you in advance, Hossein")* Hi, That error indicates a problem with the settings in the email section of the Joomla configuration. HikaShop sends the same emails regardless of the payment method you're using. So I don't see why you would have that error in one case and not another. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQyMDQtc210cC1jb25uZWN0LWZhaWxlZC1ieS1iYW5rLXRyYW5zZmVyLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile")** - [![hossein3333's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42813-hossein3333 "View hossein3333's Profile") Topic Author - [ Offline](/forum/user/42813-hossein3333) Less More - Posts: 14 - Thank you received: 0 - - 10 years 5 months ago [\#238643](#238643) by [hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile") Replied by *[hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile")* on topic *[SMTP connect failed by Bank Transfer Method](/forum/29-payment-methods/884204-smtp-connect-failed-by-bank-transfer-method#238643 "-- Joomla version -- : 3.4.8 Hello, Email Configuration of my Joomla website is correct and it works fine with every extension. By Paypal method, it works too. But, by selecting bank transfer method in hikashop, I will receive SMTP Connect Failed. Why is it so? Should I give SMTP configuration somewhere in hikashop to enable it for bank transfer method? My website is on localhost, So, I attached an image of what I see. Thank you in advance, Hossein")* Hi, It was a temporary server issue and now is fixed. Thank you ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQyMDQtc210cC1jb25uZWN0LWZhaWxlZC1ieS1iYW5rLXRyYW5zZmVyLW1ldGhvZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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