[Skip to main content](#vessel-content) # Best Payment Methods ## - **[pippasoup@gmail.com](/forum/user/37920-pippasoup-gmail-com "View pippasoup@gmail.com's Profile")** - [![pippasoup@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37920-pippasoup-gmail-com "View pippasoup@gmail.com's Profile") Topic Author - [ Offline](/forum/user/37920-pippasoup-gmail-com) Less More - Posts: 4 - Thank you received: 0 - - 10 years 5 months ago [\#239712](#239712) by [pippasoup@gmail.com](/forum/user/37920-pippasoup-gmail-com "View pippasoup@gmail.com's Profile") *[Best Payment Methods](/forum/29-payment-methods/884433-best-payment-methods#239712 "Looking for general advise. The problem I have currently is that users are ordering stuff through the shop but when they are transferred to Paypal, they fail to pay. This means that the order has a...")* was created by *[pippasoup@gmail.com](/forum/user/37920-pippasoup-gmail-com "View pippasoup@gmail.com's Profile")* Looking for general advise. The problem I have currently is that users are ordering stuff through the shop but when they are transferred to Paypal, they fail to pay. This means that the order has a status of created, but we have no money. We use standard paypal (not pro). What are the best payment methods to ensure that payment is collected BEFORE the order is created or at least user have a better experience on the site. Any advice or guidance would be much appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0MzMtYmVzdC1wYXltZW50LW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 5 months ago [\#239718](#239718) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Best Payment Methods](/forum/29-payment-methods/884433-best-payment-methods#239718 "Looking for general advise. The problem I have currently is that users are ordering stuff through the shop but when they are transferred to Paypal, they fail to pay. This means that the order has a...")* Hi, With most payment methods, the order is created, the payment is made, and then the order's status is changed to "confirmed". So you should only take into account confirmed orders. That's how you know if the payment was made or not. There are some exceptions where the order is created after the payment. It's for the payment methods where the payment happens on the website, like with PayPal Pro, or Authorize.net in AIM mode. If your issue is that your paid orders are not getting confirmed, then we have a documentation you can follow and which addresses that: [ www.hikashop.com/support/documentation/i...or.html#notification](https://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#notification) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0MzMtYmVzdC1wYXltZW50LW1ldGhvZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.101 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)