[Skip to main content](#vessel-content) # SagePay not working. ## - **[jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile")** - [![jhdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24410-jhdesign "View jhdesign's Profile") Topic Author - [ Offline](/forum/user/24410-jhdesign) Less More - Posts: 32 - Thank you received: 0 - - 10 years 5 months ago [\#240059](#240059) by [jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile") *[SagePay not working.](/forum/29-payment-methods/884497-sagepay-not-working#240059 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 We are moving from MijoShop to Hika. Sage Pay US worked fine on Mijo but same setup on Hika does not. See error screenshot: screencast.com/t/uy6lkioZz1")* was created by *[jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 We are moving from MijoShop to Hika. Sage Pay US worked fine on Mijo but same setup on Hika does not. See error screenshot: [ screencast.com/t/uy6lkioZz1](http://screencast.com/t/uy6lkioZz1) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0OTctc2FnZXBheS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 5 months ago [\#240063](#240063) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[SagePay not working.](/forum/29-payment-methods/884497-sagepay-not-working#240063 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 We are moving from MijoShop to Hika. Sage Pay US worked fine on Mijo but same setup on Hika does not. See error screenshot: screencast.com/t/uy6lkioZz1")* Hi, The HikaShop SagePay plugin is working correctly on a lot of production websites. The problem is related to the plugin configuration so I don't think that you have the exact same setup. See more details about the sagepay error message : [ www.sagepay.co.uk/support/error-codes/50...n-missing-or-invalid](http://www.sagepay.co.uk/support/error-codes/5005-invalid-vendor-configuration-missing-or-invalid) If you still have issues ; please contact the SagePay support which would be able to give you more details about what is wrong in your configuration (they have access to logs in their side). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0OTctc2FnZXBheS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile")** - [![jhdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24410-jhdesign "View jhdesign's Profile") Topic Author - [ Offline](/forum/user/24410-jhdesign) Less More - Posts: 32 - Thank you received: 0 - - 10 years 5 months ago [\#240268](#240268) by [jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile") Replied by *[jhdesign](/forum/user/24410-jhdesign "View jhdesign's Profile")* on topic *[SagePay not working.](/forum/29-payment-methods/884497-sagepay-not-working#240268 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 We are moving from MijoShop to Hika. Sage Pay US worked fine on Mijo but same setup on Hika does not. See error screenshot: screencast.com/t/uy6lkioZz1")* The exact SagePay settings work on MijoShop. On Mijo SagePay gateway is called "Sage Payment Solutions (US)" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0OTctc2FnZXBheS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 5 months ago [\#240269](#240269) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[SagePay not working.](/forum/29-payment-methods/884497-sagepay-not-working#240269 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 We are moving from MijoShop to Hika. Sage Pay US worked fine on Mijo but same setup on Hika does not. See error screenshot: screencast.com/t/uy6lkioZz1")* Hi, The HikaShop SagePay plugin is related to SagePay in the UK. [ www.sagepay.co.uk/](http://www.sagepay.co.uk/) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODQ0OTctc2FnZXBheS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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