[Skip to main content](#vessel-content) # Pay with Point Not Displaying ## - **[jconn](/forum/user/40803-jconn "View jconn's Profile")** - [![jconn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40803-jconn "View jconn's Profile") Topic Author - [ Offline](/forum/user/40803-jconn) Less More - Posts: 5 - Thank you received: 0 - - 10 years 1 month ago [\#248552](#248552) by [jconn](/forum/user/40803-jconn "View jconn's Profile") *[Pay with Point Not Displaying](/forum/29-payment-methods/886166-pay-with-point-not-displaying#248552 "-- url of the page with the problem -- : fundmyford.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.5.35 -- Browser(s) name and version -- : Chrome Version 52.0.2743.116 m -- Error-message(debug-mod must be tuned on) -- : No Error On my checkout process I have pay with points enabled. Hikashop was displaying the appropriate user points to the user, but now it is not. I've attached a screen shot. Also, I would like to know what language file to modify and the directory path it can be found. Thanks in advance for your help!")* was created by *[jconn](/forum/user/40803-jconn "View jconn's Profile")* -- url of the page with the problem -- : [ fundmyford.com](http://fundmyford.com) -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.5.35 -- Browser(s) name and version -- : Chrome Version 52.0.2743.116 m -- Error-message(debug-mod must be tuned on) -- : No Error On my checkout process I have pay with points enabled. Hikashop was displaying the appropriate user points to the user, but now it is not. I've attached a screen shot. Also, I would like to know what language file to modify and the directory path it can be found. Thanks in advance for your help! [ ![sample-hikashop-reference.jpg](/forum/attachment/33205) ](/forum/attachment/33205 "...-reference.jpg") - [ ![sample-hikashop-reference.jpg](/forum/attachment/33205) ](/forum/attachment/33205 "...-reference.jpg") [ ](/forum/attachment/33205?download=1 "...-reference.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODYxNjYtcGF5LXdpdGgtcG9pbnQtbm90LWRpc3BsYXlpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 1 month ago [\#248561](#248561) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Pay with Point Not Displaying](/forum/29-payment-methods/886166-pay-with-point-not-displaying#248561 "-- url of the page with the problem -- : fundmyford.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.5.35 -- Browser(s) name and version -- : Chrome Version 52.0.2743.116 m -- Error-message(debug-mod must be tuned on) -- : No Error On my checkout process I have pay with points enabled. Hikashop was displaying the appropriate user points to the user, but now it is not. I've attached a screen shot. Also, I would like to know what language file to modify and the directory path it can be found. Thanks in advance for your help!")* Hi, Please provide a screenshot of your "User points" Payment plugin configuration. [ www.hikashop.com/support/documentation/257-using-points.html](https://www.hikashop.com/support/documentation/257-using-points.html) [ www.hikashop.com/support/documentation/i...-payment-method.html](https://www.hikashop.com/support/documentation/integrated-documentation/22-hikashop/payment-plugins/325-user-points-payment-method.html) For language override, please check that documentation page : [ www.hikashop.com/download/languages.html#modify](https://www.hikashop.com/download/languages.html#modify) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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