[Skip to main content](#vessel-content) # Blank Side after transaction with postfinance plugin ## - **[Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile")** - [![Marsipulami's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30787-marsipulami "View Marsipulami's Profile") Topic Author - [ Offline](/forum/user/30787-marsipulami) - Joomla 3.0 Newbie :) Less More - Posts: 27 - Thank you received: 1 - - - 10 years 1 week ago - 10 years 1 week ago [\#252951](#252951) by [Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile") *[Blank Side after transaction with postfinance plugin](/forum/29-payment-methods/887021-blank-side-after-transaction-with-postfinance-plugin#252951 "-- url of the page with the problem -- : www.bodystuff.ch -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank URL Site Hi Guys I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it. ;) But there is some error i coudn't find. The transaction goes right...no problem! The authentications goes also without problems. But....when the transaction is done and it goes back to my side.....it shows a blank site! Here is the url he wants to open: I've also attached the filled formula for the payment as screenshot. And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop Thanks for help Marsi")* was created by *[Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile")* -- url of the page with the problem -- : [ www.bodystuff.ch](http://www.bodystuff.ch) -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank URL Site Hi Guys I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it. ![;)](/media/kunena/emoticons/11.png ";)") But there is some error i coudn't find. The transaction goes right...no problem! The authentications goes also without problems. But....when the transaction is done and it goes back to my side.....it shows a blank site! Here is the url he wants to open: [ ](http://bodystuff.ch/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=postfinance&tmpl=component&lang=de&Itemid=143)[ bodystuff.ch/index.php?option=com\_hikash...t&lang=de&Itemid=143](http://bodystuff.ch/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=postfinance&tmpl=component&lang=de&Itemid=143) I've also attached the filled formula for the payment as screenshot. And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : [ bodystuff.ch/index.php/shop](http://bodystuff.ch/index.php/shop) Thanks for help Marsi --- You have to be patient with me ![:P](/media/kunena/emoticons/15.png ":P") - [ ![Screenshot_5.jpg](/forum/attachment/34106) ](/forum/attachment/34106 "Screenshot_5.jpg") [ ](/forum/attachment/34106?download=1 "Screenshot_5.jpg") Last edit: 10 years 1 week ago by [Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODcwMjEtYmxhbmstc2lkZS1hZnRlci10cmFuc2FjdGlvbi13aXRoLXBvc3RmaW5hbmNlLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 1 week ago [\#252954](#252954) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blank Side after transaction with postfinance plugin](/forum/29-payment-methods/887021-blank-side-after-transaction-with-postfinance-plugin#252954 "-- url of the page with the problem -- : www.bodystuff.ch -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank URL Site Hi Guys I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it. ;) But there is some error i coudn't find. The transaction goes right...no problem! The authentications goes also without problems. But....when the transaction is done and it goes back to my side.....it shows a blank site! Here is the url he wants to open: I've also attached the filled formula for the payment as screenshot. And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop Thanks for help Marsi")* Hello Marsi, We'll need more information about your issue so can you : - Check that the debug mode option is ON through your PostFinance payment configuration page - Test it again - Check your Payment log file content through "Hikashop->System->Configuration->Main" by using the "See the report" button of your Payment log file option. - Show us its content Thank you, Best regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODcwMjEtYmxhbmstc2lkZS1hZnRlci10cmFuc2FjdGlvbi13aXRoLXBvc3RmaW5hbmNlLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile")** - [![Marsipulami's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30787-marsipulami "View Marsipulami's Profile") Topic Author - [ Offline](/forum/user/30787-marsipulami) - Joomla 3.0 Newbie :) Less More - Posts: 27 - Thank you received: 1 - - - 9 years 7 months ago [\#263809](#263809) by [Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile") Replied by *[Marsipulami](/forum/user/30787-marsipulami "View Marsipulami's Profile")* on topic *[Blank Side after transaction with postfinance plugin](/forum/29-payment-methods/887021-blank-side-after-transaction-with-postfinance-plugin#263809 "-- url of the page with the problem -- : www.bodystuff.ch -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank URL Site Hi Guys I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it. ;) But there is some error i coudn't find. The transaction goes right...no problem! The authentications goes also without problems. But....when the transaction is done and it goes back to my side.....it shows a blank site! Here is the url he wants to open: I've also attached the filled formula for the payment as screenshot. And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop Thanks for help Marsi")* Hi Mohamed I forgot to fill up the accept URL in postfinance backend. The redirect is now ok with the error: Transaction Failed with the status number : 5 Is that a normal error because postfinance plugin is still in test mode? Best wishes Marsi --- You have to be patient with me ![:P](/media/kunena/emoticons/15.png ":P") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODcwMjEtYmxhbmstc2lkZS1hZnRlci10cmFuc2FjdGlvbi13aXRoLXBvc3RmaW5hbmNlLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 7 months ago [\#263817](#263817) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Blank Side after transaction with postfinance plugin](/forum/29-payment-methods/887021-blank-side-after-transaction-with-postfinance-plugin#263817 "-- url of the page with the problem -- : www.bodystuff.ch -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank URL Site Hi Guys I've got a little problem with you postfinance payment plugin. First thanks for it...the swiss people like to pay with it. ;) But there is some error i coudn't find. The transaction goes right...no problem! The authentications goes also without problems. But....when the transaction is done and it goes back to my side.....it shows a blank site! Here is the url he wants to open: I've also attached the filled formula for the payment as screenshot. And i have filled the same back URL in Postfinance Backend as in the hika plugin. It is : bodystuff.ch/index.php/shop Thanks for help Marsi")* Hi, You should have an entry in your HikaShop payment log telling you the signature is invalid. Please check your configuration and be sure that the SHA out setting is correct (no extra space, etc). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODcwMjEtYmxhbmstc2lkZS1hZnRlci10cmFuc2FjdGlvbi13aXRoLXBvc3RmaW5hbmNlLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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