[Skip to main content](#vessel-content) # Showing error message to customer when the order price is under certain amount ## - **[peyman](/forum/user/45733-peyman "View peyman's Profile")** - [![peyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45733-peyman "View peyman's Profile") Topic Author - [ Offline](/forum/user/45733-peyman) Less More - Posts: 4 - Thank you received: 0 - - 9 years 11 months ago [\#254867](#254867) by [peyman](/forum/user/45733-peyman "View peyman's Profile") *[Showing error message to customer when the order price is under certain amount](/forum/29-payment-methods/887394-showing-error-message-to-customer-when-the-order-price-is-under-certain-amount#254867 "-- HikaShop version -- : 2.6.4 Businness -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.1 -- Browser(s) name and version -- : Chrome Hi. I'm using bank transfer as my payment method and I've set a mininum price to 10000 in its restrictions. My problem is that when the user's order amount is under 10000 just a "Thank you" message is shown to him. I want to show him a message that his order is not valid. I have checked the "banktransfer_end.php" file and tried to write an if_else statement to check the $this->amount and show proper message, but that isn't working. Could you please tell me that where I should put my error message or what file i have to edit? Thanks.")* was created by *[peyman](/forum/user/45733-peyman "View peyman's Profile")* -- HikaShop version -- : 2.6.4 Businness -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.1 -- Browser(s) name and version -- : Chrome Hi. I'm using bank transfer as my payment method and I've set a mininum price to 10000 in its restrictions. My problem is that when the user's order amount is under 10000 just a "Thank you" message is shown to him. I want to show him a message that his order is not valid. I have checked the "banktransfer_end.php" file and tried to write an if_else statement to check the **$this->amount** and show proper message, but that isn't working. Could you please tell me that where I should put my error message or what file i have to edit? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODczOTQtc2hvd2luZy1lcnJvci1tZXNzYWdlLXRvLWN1c3RvbWVyLXdoZW4tdGhlLW9yZGVyLXByaWNlLWlzLXVuZGVyLWNlcnRhaW4tYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 11 months ago [\#254884](#254884) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Showing error message to customer when the order price is under certain amount](/forum/29-payment-methods/887394-showing-error-message-to-customer-when-the-order-price-is-under-certain-amount#254884 "-- HikaShop version -- : 2.6.4 Businness -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.1 -- Browser(s) name and version -- : Chrome Hi. I'm using bank transfer as my payment method and I've set a mininum price to 10000 in its restrictions. My problem is that when the user's order amount is under 10000 just a "Thank you" message is shown to him. I want to show him a message that his order is not valid. I have checked the "banktransfer_end.php" file and tried to write an if_else statement to check the $this->amount and show proper message, but that isn't working. Could you please tell me that where I should put my error message or what file i have to edit? Thanks.")* Hi, Can you please provide more details about your payment methods and your checkout workflow ? If the payment is not available, you should not be able to complete the checkout. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODczOTQtc2hvd2luZy1lcnJvci1tZXNzYWdlLXRvLWN1c3RvbWVyLXdoZW4tdGhlLW9yZGVyLXByaWNlLWlzLXVuZGVyLWNlcnRhaW4tYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[peyman](/forum/user/45733-peyman "View peyman's Profile")** - [![peyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45733-peyman "View peyman's Profile") Topic Author - [ Offline](/forum/user/45733-peyman) Less More - Posts: 4 - Thank you received: 0 - - 9 years 11 months ago [\#254916](#254916) by [peyman](/forum/user/45733-peyman "View peyman's Profile") Replied by *[peyman](/forum/user/45733-peyman "View peyman's Profile")* on topic *[Showing error message to customer when the order price is under certain amount](/forum/29-payment-methods/887394-showing-error-message-to-customer-when-the-order-price-is-under-certain-amount#254916 "-- HikaShop version -- : 2.6.4 Businness -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.1 -- Browser(s) name and version -- : Chrome Hi. I'm using bank transfer as my payment method and I've set a mininum price to 10000 in its restrictions. My problem is that when the user's order amount is under 10000 just a "Thank you" message is shown to him. I want to show him a message that his order is not valid. I have checked the "banktransfer_end.php" file and tried to write an if_else statement to check the $this->amount and show proper message, but that isn't working. Could you please tell me that where I should put my error message or what file i have to edit? Thanks.")* I'm using Bank Transfer method. After clicking on Finish in the checkout I show the customer a some message to assure him it was successful. My problem is that after clicking the FINISH i the checkhout, if the order price is above 10000 everything is OK and the message( that i've set) is shown to him and I can see the order create in the ORDERS section in hikashop. But if the price is below 10000 nothing is shown and just a THANK YOU message is is displayed! A picture of my checkout is attached. - [ ![checkout.PNG](/forum/attachment/34562) ](/forum/attachment/34562 "checkout.PNG") [ ](/forum/attachment/34562?download=1 "checkout.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODczOTQtc2hvd2luZy1lcnJvci1tZXNzYWdlLXRvLWN1c3RvbWVyLXdoZW4tdGhlLW9yZGVyLXByaWNlLWlzLXVuZGVyLWNlcnRhaW4tYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 9 years 11 months ago [\#254924](#254924) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Showing error message to customer when the order price is under certain amount](/forum/29-payment-methods/887394-showing-error-message-to-customer-when-the-order-price-is-under-certain-amount#254924 "-- HikaShop version -- : 2.6.4 Businness -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.1 -- Browser(s) name and version -- : Chrome Hi. I'm using bank transfer as my payment method and I've set a mininum price to 10000 in its restrictions. My problem is that when the user's order amount is under 10000 just a "Thank you" message is shown to him. I want to show him a message that his order is not valid. I have checked the "banktransfer_end.php" file and tried to write an if_else statement to check the $this->amount and show proper message, but that isn't working. Could you please tell me that where I should put my error message or what file i have to edit? Thanks.")* Hi, It's probably a bug that we fixed a few days ago. Please download the install package on our website via the menu My account>My subscriptions and install it on yours. That should add the patch for that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODczOTQtc2hvd2luZy1lcnJvci1tZXNzYWdlLXRvLWN1c3RvbWVyLXdoZW4tdGhlLW9yZGVyLXByaWNlLWlzLXVuZGVyLWNlcnRhaW4tYW1vdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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