[Skip to main content](#vessel-content) # Credit Card Payment information ## - **[redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile")** - [![redhookcreative's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37585-redhookcreative "View redhookcreative's Profile") Topic Author - [ Offline](/forum/user/37585-redhookcreative) Less More - Posts: 8 - Thank you received: 0 - - 9 years 6 months ago [\#266092](#266092) by [redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile") *[Credit Card Payment information](/forum/29-payment-methods/889575-credit-card-payment-information#266092 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chome (current version) I recently performed an update on the HikaShop and HikaMarket software the our website uses. We are now running the latest version of both. We are using manual processing of Credit Card Payments offline. Some of the information is with the order details, some of the information is emailed with the order notice. Before the update, my client could log into the front end via HikaMarket to retrieve the order and part of the payment information. After the update, the payment information is available via the Joomla backend login, but it no longer appears when she logs in on the front end. Is this something that can be restored? My client only logs in via the front end. URL: www.flowers.vi")* was created by *[redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile")* -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chome (current version) I recently performed an update on the HikaShop and HikaMarket software the our website uses. We are now running the latest version of both. We are using manual processing of Credit Card Payments offline. Some of the information is with the order details, some of the information is emailed with the order notice. Before the update, my client could log into the front end via HikaMarket to retrieve the order and part of the payment information. After the update, the payment information is available via the Joomla backend login, but it no longer appears when she logs in on the front end. Is this something that can be restored? My client only logs in via the front end. URL: [ www.flowers.vi](http://www.flowers.vi) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODk1NzUtY3JlZGl0LWNhcmQtcGF5bWVudC1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 6 months ago [\#266094](#266094) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Credit Card Payment information](/forum/29-payment-methods/889575-credit-card-payment-information#266094 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chome (current version) I recently performed an update on the HikaShop and HikaMarket software the our website uses. We are now running the latest version of both. We are using manual processing of Credit Card Payments offline. Some of the information is with the order details, some of the information is emailed with the order notice. Before the update, my client could log into the front end via HikaMarket to retrieve the order and part of the payment information. After the update, the payment information is available via the Joomla backend login, but it no longer appears when she logs in on the front end. Is this something that can be restored? My client only logs in via the front end. URL: www.flowers.vi")* Hi, The information is still displayed on the order details page on the frontend of HikaMarket. You need to click on the information icon of the history in order to see it while before is was directly on the history listing. PS: please post in the HikaMarket section of our forum for questions relative to HikaMarket. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODk1NzUtY3JlZGl0LWNhcmQtcGF5bWVudC1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile")** - [![redhookcreative's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37585-redhookcreative "View redhookcreative's Profile") Topic Author - [ Offline](/forum/user/37585-redhookcreative) Less More - Posts: 8 - Thank you received: 0 - - 9 years 3 months ago [\#274609](#274609) by [redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile") Replied by *[redhookcreative](/forum/user/37585-redhookcreative "View redhookcreative's Profile")* on topic *[Credit Card Payment information](/forum/29-payment-methods/889575-credit-card-payment-information#274609 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chome (current version) I recently performed an update on the HikaShop and HikaMarket software the our website uses. We are now running the latest version of both. We are using manual processing of Credit Card Payments offline. Some of the information is with the order details, some of the information is emailed with the order notice. Before the update, my client could log into the front end via HikaMarket to retrieve the order and part of the payment information. After the update, the payment information is available via the Joomla backend login, but it no longer appears when she logs in on the front end. Is this something that can be restored? My client only logs in via the front end. URL: www.flowers.vi")* I have updated HikaShop and HikaMarket to the most current versions. HikaShop Business 3.1.1 [1707101222] Clicking on the information icon only shows encrypted information. Please see the attached PNG file. Is there any way for my client to retrieve the credit card information via the front end? - [ ![screen1.PNG](/forum/attachment/39399) ](/forum/attachment/39399 "screen1.PNG") [ ](/forum/attachment/39399?download=1 "screen1.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODk1NzUtY3JlZGl0LWNhcmQtcGF5bWVudC1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 3 months ago [\#274610](#274610) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Credit Card Payment information](/forum/29-payment-methods/889575-credit-card-payment-information#274610 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chome (current version) I recently performed an update on the HikaShop and HikaMarket software the our website uses. We are now running the latest version of both. We are using manual processing of Credit Card Payments offline. Some of the information is with the order details, some of the information is emailed with the order notice. Before the update, my client could log into the front end via HikaMarket to retrieve the order and part of the payment information. After the update, the payment information is available via the Joomla backend login, but it no longer appears when she logs in on the front end. Is this something that can be restored? My client only logs in via the front end. URL: www.flowers.vi")* Hello, Please post in the HikaMarket section of our forum for questions relative to HikaMarket. Thank you for your understanding. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84ODk1NzUtY3JlZGl0LWNhcmQtcGF5bWVudC1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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