[Skip to main content](#vessel-content) # No payment method found ## - **[thusby](/forum/user/29393-thusby "View thusby's Profile")** - [![thusby's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29393-thusby "View thusby's Profile") Topic Author - [ Offline](/forum/user/29393-thusby) Less More - Posts: 5 - Thank you received: 0 - - 8 years 11 months ago [\#282092](#282092) by [thusby](/forum/user/29393-thusby "View thusby's Profile") *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282092 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* was created by *[thusby](/forum/user/29393-thusby "View thusby's Profile")* Error introduced after update to Ubuntu 16.04 and PHP 7 Work through [ www.hikashop.com/support/documentation/106-faq.html#paym](https://www.hikashop.com/support/documentation/106-faq.html#paym), but everything seems correct. Any clue anyone? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 11 months ago [\#282096](#282096) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282096 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* Hello, To understand your issue, we'll need more information like how you configured your payment method through some screenshots fr example. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thusby](/forum/user/29393-thusby "View thusby's Profile")** - [![thusby's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29393-thusby "View thusby's Profile") Topic Author - [ Offline](/forum/user/29393-thusby) Less More - Posts: 5 - Thank you received: 0 - - 8 years 11 months ago - 8 years 11 months ago [\#282222](#282222) by [thusby](/forum/user/29393-thusby "View thusby's Profile") Replied by *[thusby](/forum/user/29393-thusby "View thusby's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282222 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* HIKA shop has functioned very satisfying during 2 years. After an upgrade on the server to Ubuntu 16.04 and PHP7 the payment method does not show anymore, and error is presented when going towards check out, see attached screen shot.. No error messages in apache error.logs I use the NETS plugin for payment, but also tried to install PAYPAL but same error appears, PAYPAL is not available as method - [ ![Capture_2017-11-11.PNG](/forum/attachment/41307) ](/forum/attachment/41307 "...2017-11-11.PNG") [ ](/forum/attachment/41307?download=1 "...2017-11-11.PNG") Last edit: 8 years 11 months ago by [thusby](/forum/user/29393-thusby "View thusby's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 11 months ago [\#282223](#282223) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282223 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* Hello, Since it was your very first post in our forum, unfortunately we lost the information you filled regarding your HikaShop version. Would it be possible to know which version you're using ? Did you try with a simple payment method such as "collect on delivery" ? Can you give us more details about your configuration (as Mohamed asked) ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thusby](/forum/user/29393-thusby "View thusby's Profile")** - [![thusby's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29393-thusby "View thusby's Profile") Topic Author - [ Offline](/forum/user/29393-thusby) Less More - Posts: 5 - Thank you received: 0 - - 8 years 11 months ago - 8 years 11 months ago [\#282297](#282297) by [thusby](/forum/user/29393-thusby "View thusby's Profile") Replied by *[thusby](/forum/user/29393-thusby "View thusby's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282297 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* The current setup is as follows: Linux nrrl 4.4.0-98-generic #121-Ubuntu SMP Tue Oct 10 14:24:03 UTC 2017 x86_64 Database Version 5.7.20-0ubuntu0.16.04.1 Database Collation utf8_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.0.22-0ubuntu0.16.04.1 Web Server Apache/2.4.18 (Ubuntu) WebServer to PHP Interface apache2handler Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT HIKA version is Business 3.2.1 Last edit: 8 years 11 months ago by [thusby](/forum/user/29393-thusby "View thusby's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thusby](/forum/user/29393-thusby "View thusby's Profile")** - [![thusby's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29393-thusby "View thusby's Profile") Topic Author - [ Offline](/forum/user/29393-thusby) Less More - Posts: 5 - Thank you received: 0 - - 8 years 11 months ago [\#282315](#282315) by [thusby](/forum/user/29393-thusby "View thusby's Profile") Replied by *[thusby](/forum/user/29393-thusby "View thusby's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282315 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* I also verified that HikaShop collect on delivery payment plugin and HikaShop Paypal payment plugin functions well, so it seems like NETS (Bankaxept) is broken some way. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 8 years 11 months ago [\#282322](#282322) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282322 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* Hi, The NETS payment plugin requires the SOAP extension to be available on your PHP. Please contact your hosting provider for help on adding that. We'll add an error message in such cases so that others will be able to easily understand why it's not showing up. The following user(s) said Thank You: [thusby](/forum/user/29393-thusby "View thusby's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[thusby](/forum/user/29393-thusby "View thusby's Profile")** - [![thusby's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29393-thusby "View thusby's Profile") Topic Author - [ Offline](/forum/user/29393-thusby) Less More - Posts: 5 - Thank you received: 0 - - 8 years 11 months ago [\#282329](#282329) by [thusby](/forum/user/29393-thusby "View thusby's Profile") Replied by *[thusby](/forum/user/29393-thusby "View thusby's Profile")* on topic *[No payment method found](/forum/29-payment-methods/892683-no-payment-method-found#282329 "Error introduced after update to Ubuntu 16.04 and PHP 7 Work through www.hikashop.com/support/documentation/106-faq.html#paym , but everything seems correct. Any clue anyone?")* Thanks Nicolas, that solved it! In Ubuntu 16.04 sudo apt-get install php7.0-soap sudo systemctl restart apache2.service \#NETS #Bankaxept Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTI2ODMtbm8tcGF5bWVudC1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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