[Skip to main content](#vessel-content) # PayPal Express checkout is forcing user login ## - **[jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile")** - [![jimphillips's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45362-jimphillips "View jimphillips's Profile") Topic Author - [ Offline](/forum/user/45362-jimphillips) Less More - Posts: 34 - Thank you received: 0 - - 8 years 4 months ago [\#294224](#294224) by [jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile") *[PayPal Express checkout is forcing user login](/forum/29-payment-methods/895032-paypal-express-checkout-is-forcing-user-login#294224 "-- url of the page with the problem -- : www.henchmode.com -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.18 PayPal Express checkout is forcing users to login/register, even though I have "Express Checkout as guest by default" selected. What is causing this?")* was created by *[jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile")* -- url of the page with the problem -- : [ www.henchmode.com](http://www.henchmode.com) -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.18 PayPal Express checkout is forcing users to login/register, even though I have "Express Checkout as guest by default" selected. What is causing this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTUwMzItcGF5cGFsLWV4cHJlc3MtY2hlY2tvdXQtaXMtZm9yY2luZy11c2VyLWxvZ2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 8 years 4 months ago [\#294226](#294226) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PayPal Express checkout is forcing user login](/forum/29-payment-methods/895032-paypal-express-checkout-is-forcing-user-login#294226 "-- url of the page with the problem -- : www.henchmode.com -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.18 PayPal Express checkout is forcing users to login/register, even though I have "Express Checkout as guest by default" selected. What is causing this?")* Hi, I checked on your website and the error you have is this: > Connection failure - error code : 10006 , error message : Version is not supported That's because of the API version you have configured in the payment method settings which is not correct apparently. Please check with the merchant support of PayPal for what you need to enter there. By default it's 109.0 The display of the login form is only because the menu item with the id 101 is used but that menu item's access is not public. It's not linked to your payment method or that setting. The following user(s) said Thank You: [jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTUwMzItcGF5cGFsLWV4cHJlc3MtY2hlY2tvdXQtaXMtZm9yY2luZy11c2VyLWxvZ2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile")** - [![jimphillips's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45362-jimphillips "View jimphillips's Profile") Topic Author - [ Offline](/forum/user/45362-jimphillips) Less More - Posts: 34 - Thank you received: 0 - - 8 years 4 months ago [\#294252](#294252) by [jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile") Replied by *[jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile")* on topic *[PayPal Express checkout is forcing user login](/forum/29-payment-methods/895032-paypal-express-checkout-is-forcing-user-login#294252 "-- url of the page with the problem -- : www.henchmode.com -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.18 PayPal Express checkout is forcing users to login/register, even though I have "Express Checkout as guest by default" selected. What is causing this?")* Many thanks Nicolas, that has solved the problem. Where would one normally find info about the API version, as I could not find this within my PayPal control panel. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTUwMzItcGF5cGFsLWV4cHJlc3MtY2hlY2tvdXQtaXMtZm9yY2luZy11c2VyLWxvZ2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 8 years 4 months ago [\#294256](#294256) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PayPal Express checkout is forcing user login](/forum/29-payment-methods/895032-paypal-express-checkout-is-forcing-user-login#294256 "-- url of the page with the problem -- : www.henchmode.com -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7.1.18 PayPal Express checkout is forcing users to login/register, even though I have "Express Checkout as guest by default" selected. What is causing this?")* Hi, Normally, you just leave the default value, which is 109.0. And if that doesn't work, then you need to contact the PayPal merchant support to get the answer as it's normally not available in your PayPal control panel. The following user(s) said Thank You: [jimphillips](/forum/user/45362-jimphillips "View jimphillips's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTUwMzItcGF5cGFsLWV4cHJlc3MtY2hlY2tvdXQtaXMtZm9yY2luZy11c2VyLWxvZ2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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