[Skip to main content](#vessel-content) # Square payment plugin just stopped working ## - **[masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile")** - [![masvidal@dancingshiva.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile") Topic Author - [ Offline](/forum/user/46397-masvidal-dancingshiva-com) Less More - Posts: 2 - Thank you received: 1 - - 8 years 1 month ago [\#297803](#297803) by [masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile") *[Square payment plugin just stopped working](/forum/29-payment-methods/895698-square-payment-plugin-just-stopped-working#297803 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : No visible error. About 2 weeks ago, it suddenly stopped pulling the fields into the payment form. They're just empty divs. I don't recall changing anything on the site, so I'm not sure what's going on. I do notice that the access level says "ONLY_FROM_BUSINESS" but I have no idea if that's the issue. If I refresh the form page, it acts like the order was completed but never lets you type in any credit card info, so the order is not marked confirmed and the product is still in the cart. I can give you access it you tell me where to send the login.")* was created by *[masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : No visible error. About 2 weeks ago, it suddenly stopped pulling the fields into the payment form. They're just empty divs. I don't recall changing anything on the site, so I'm not sure what's going on. I do notice that the access level says "ONLY_FROM_BUSINESS" but I have no idea if that's the issue. If I refresh the form page, it acts like the order was completed but never lets you type in any credit card info, so the order is not marked confirmed and the product is still in the cart. I can give you access it you tell me where to send the login. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU2OTgtc3F1YXJlLXBheW1lbnQtcGx1Z2luLWp1c3Qtc3RvcHBlZC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile")** - [![masvidal@dancingshiva.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile") Topic Author - [ Offline](/forum/user/46397-masvidal-dancingshiva-com) Less More - Posts: 2 - Thank you received: 1 - - 8 years 1 month ago [\#297806](#297806) by [masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile") Replied by *[masvidal@dancingshiva.com](/forum/user/46397-masvidal-dancingshiva-com "View masvidal@dancingshiva.com's Profile")* on topic *[Square payment plugin just stopped working](/forum/29-payment-methods/895698-square-payment-plugin-just-stopped-working#297806 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : No visible error. About 2 weeks ago, it suddenly stopped pulling the fields into the payment form. They're just empty divs. I don't recall changing anything on the site, so I'm not sure what's going on. I do notice that the access level says "ONLY_FROM_BUSINESS" but I have no idea if that's the issue. If I refresh the form page, it acts like the order was completed but never lets you type in any credit card info, so the order is not marked confirmed and the product is still in the cart. I can give you access it you tell me where to send the login.")* I fixed it. Turns out you can't use this with JCHOptimize. Once I excluded the checkout section from the optimize plugin that fixed the issue. The following user(s) said Thank You: [Tsuki Dev](/forum/user/34574-tsuki-dev "View Tsuki Dev's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU2OTgtc3F1YXJlLXBheW1lbnQtcGx1Z2luLWp1c3Qtc3RvcHBlZC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tsuki Dev](/forum/user/34574-tsuki-dev "View Tsuki Dev's Profile")** - [![Tsuki Dev's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34574.png)](/forum/user/34574-tsuki-dev "View Tsuki Dev's Profile") - [ Offline](/forum/user/34574-tsuki-dev) - Inspired web agency - Official Hikashop partner Less More - Posts: 145 - Thank you received: 35 - - [](https://tsukidev.com/) - 8 years 1 month ago [\#297808](#297808) by [Tsuki Dev](/forum/user/34574-tsuki-dev "View Tsuki Dev's Profile") Replied by *[Tsuki Dev](/forum/user/34574-tsuki-dev "View Tsuki Dev's Profile")* on topic *[Square payment plugin just stopped working](/forum/29-payment-methods/895698-square-payment-plugin-just-stopped-working#297808 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1.18 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : No visible error. About 2 weeks ago, it suddenly stopped pulling the fields into the payment form. They're just empty divs. I don't recall changing anything on the site, so I'm not sure what's going on. I do notice that the access level says "ONLY_FROM_BUSINESS" but I have no idea if that's the issue. If I refresh the form page, it acts like the order was completed but never lets you type in any credit card info, so the order is not marked confirmed and the product is still in the cart. I can give you access it you tell me where to send the login.")* Hello, I'm glad you fixed your issue, thank you for your feedback ! Kind regards, Mohamed Thelji. [ Tsuki Dev](http://tsukidev.com/) --- Kind regards, Mohamed Thelji. [ Tsuki Dev](http://tsukidev.com/) *contact\[at\]tsukidev\[dot\]com* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU2OTgtc3F1YXJlLXBheW1lbnQtcGx1Z2luLWp1c3Qtc3RvcHBlZC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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