[Skip to main content](#vessel-content) # Contact Link for Price on Request. ## - **[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")** - [![lascrea's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32860-lascrea "View lascrea's Profile") Topic Author - [ Offline](/forum/user/32860-lascrea) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 week ago [\#299046](#299046) by [lascrea](/forum/user/32860-lascrea "View lascrea's Profile") *[Contact Link for Price on Request.](/forum/29-payment-methods/895948-contact-link-for-price-on-request#299046 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks")* was created by *[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")* -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU5NDgtY29udGFjdC1saW5rLWZvci1wcmljZS1vbi1yZXF1ZXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 8 years 1 week ago - 8 years 1 week ago [\#299064](#299064) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Contact Link for Price on Request.](/forum/29-payment-methods/895948-contact-link-for-price-on-request#299064 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks")* Hello, Maybe, I have an easier solution without code customization (on core file html & php), follow my step by step : First in **Main HikaShop Configuration** : **=>** In **Main** tab, and **Product** part, define "**Display 'add to cart' button for free products**" on **No** **=>** In **Display** tab, in **Product options** part, "**Display a contact button on the product page**" define **For all products**. Second step, add some **custom css** code on your frontend file css (see **[ this tutorial](https://www.hikashop.com/support/documentation/272-hikashop-display-by-color.html#custom)** to see how to process) Code: div.hikashop_product_page #hikashop_product_contact_main { display: none; } The point of this css is to don't display your Contact button on all product page, except on the required product page, that's will be manage with this following code : Code: div#hikashop_product_PRODUCT_NAME_page #hikashop_product_contact_main { display: block; } Note than you can as well **modify your language file** to have a better translation than "***Contact us for more information***", see [ **this tutorial**](https://www.hikashop.com/download/languages.html#modify). Hope this will fit your needs Regards Last edit: 8 years 1 week ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU5NDgtY29udGFjdC1saW5rLWZvci1wcmljZS1vbi1yZXF1ZXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")** - [![lascrea's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32860-lascrea "View lascrea's Profile") Topic Author - [ Offline](/forum/user/32860-lascrea) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 week ago [\#299316](#299316) by [lascrea](/forum/user/32860-lascrea "View lascrea's Profile") Replied by *[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")* on topic *[Contact Link for Price on Request.](/forum/29-payment-methods/895948-contact-link-for-price-on-request#299316 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks")* Thank you very much but I use HIKASHOP STARTER. I have to update to HIKASHOP ESSENTIAL? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU5NDgtY29udGFjdC1saW5rLWZvci1wcmljZS1vbi1yZXF1ZXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 8 years 1 week ago [\#299319](#299319) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Contact Link for Price on Request.](/forum/29-payment-methods/895948-contact-link-for-price-on-request#299319 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks")* Hi, The contact button on the product page (which doesn't require adding the product to the cart) is indeed something only available with HikaShop Essential or Business. However, if you want the customer to contact you about the price of a whole cart with several products, then there is two scenarios: - you don't need customers to pay through the checkout and thus, you can use the checkout workflow of the HikaShop configuration so that the customer only has to enter his email address. At the end of the checkout, an order will be created and the administrator will receive the order admin notification email, at which point he can do his thing and reply back to the customer with the price point etc. - you do need customers to be able to pay for some of their carts through the checkout. In that case, you could create several payment methods, one for the payments, and one for the contact with a -100% perentage in it so that it would remove all the prices in the cart so that the customers selecting that payment method could get an answer from you instead of paying something. And you can use the "text" view in your checkout workflow to add explanations during the checkout in order to make it clear for your customers. Both should be possible even with the Starter edition. However, it will be better with the Essential edition (to allow guest checkout, without the need to create a user account) or the Business edition (to be able to add custom fields like a text area so that the customer can enter some text with his request). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU5NDgtY29udGFjdC1saW5rLWZvci1wcmljZS1vbi1yZXF1ZXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")** - [![lascrea's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32860-lascrea "View lascrea's Profile") Topic Author - [ Offline](/forum/user/32860-lascrea) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 week ago [\#299360](#299360) by [lascrea](/forum/user/32860-lascrea "View lascrea's Profile") Replied by *[lascrea](/forum/user/32860-lascrea "View lascrea's Profile")* on topic *[Contact Link for Price on Request.](/forum/29-payment-methods/895948-contact-link-for-price-on-request#299360 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.8.13 -- PHP version -- : 5.6.38 -- Browser(s) name and version -- : Chrome 69.0.3497.100 Hello Team, Thanks You for HIKASHOP it is very nice. I use HikaShop Starter. I have articles that have "price on request", with the button "add to cart". When the customer orders his bill to 0 in total, it's normal, okay. But at what point in the ordering process can he contact me? How to insert the link "contact us" or where to insert it? Since the customer must contact for more information about the price. Thanks")* Thank you for all these explanations, I will assimilate all that. I do not close this post yet because I have to experiment with your solutions and report the result. I made two eccommerce site including one on Hikashop Starter. That's why I'm also going to pay for the essential version to consider more options for the second shop. Thank you. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTU5NDgtY29udGFjdC1saW5rLWZvci1wcmljZS1vbi1yZXF1ZXN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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