[Skip to main content](#vessel-content) # Payplug configuration ## - **[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")** - [![MARCHAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58629-marchal "View MARCHAL's Profile") Topic Author - [ Offline](/forum/user/58629-marchal) Less More - Posts: 4 - Thank you received: 0 - - 7 years 1 month ago [\#311064](#311064) by [MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile") *[Payplug configuration](/forum/29-payment-methods/898304-payplug-configuration#311064 "-- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you")* was created by *[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")* -- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTgzMDQtcGF5cGx1Zy1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 1 month ago - 7 years 1 month ago [\#311069](#311069) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Payplug configuration](/forum/29-payment-methods/898304-payplug-configuration#311069 "-- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you")* Hi, I don't know why you would have that error. Maybe your server has some kind of protection system and is blocking the saving for some reason. What I can recommend as an alternative is to install and configure this PayPlug v2 plugin: *This attachment is hidden for guests. Please log in or register to see it.* It uses the latest API from PayPlug and is compatible with the DSP2 directive: [ www.latribune.fr/entreprises-finance/ban...est-quoi-764449.html](https://www.latribune.fr/entreprises-finance/banques-finance/paiement-la-directive-dsp2-entre-en-vigueur-c-est-quoi-764449.html) This new Paylug plugin will be added in the next version of HikaShop and doesn't require the creation of a payplug_parameters.json file like the old one needed. So hopefully, it will circumvent the problem. Last edit: 7 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTgzMDQtcGF5cGx1Zy1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")** - [![MARCHAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58629-marchal "View MARCHAL's Profile") Topic Author - [ Offline](/forum/user/58629-marchal) Less More - Posts: 4 - Thank you received: 0 - - 7 years 1 month ago [\#311124](#311124) by [MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile") Replied by *[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")* on topic *[Payplug configuration](/forum/29-payment-methods/898304-payplug-configuration#311124 "-- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you")* Hi, Thank you for your quick reply Unfortunately it doesn't work I installed the new plug-in and turned off the old one In the field "token" I entered the API key given by PAYPLUG but when I click to pay, I receive the message below [ ![Capture.JPG](/forum/attachment/47742) ](/forum/attachment/47742 "Capture.JPG") - [ ![Capture.JPG](/forum/attachment/47742) ](/forum/attachment/47742 "Capture.JPG") [ ](/forum/attachment/47742?download=1 "Capture.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTgzMDQtcGF5cGx1Zy1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 7 years 1 month ago - 7 years 1 month ago [\#311135](#311135) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Payplug configuration](/forum/29-payment-methods/898304-payplug-configuration#311135 "-- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you")* Hi, Uninstall the plugin and make sure that your don't have the folder plugins/hikashoppayment/payplug2/ Then, install the one below and it should prevent that error. *This attachment is hidden for guests. Please log in or register to see it.* Last edit: 7 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). The following user(s) said Thank You: [MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTgzMDQtcGF5cGx1Zy1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")** - [![MARCHAL's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58629-marchal "View MARCHAL's Profile") Topic Author - [ Offline](/forum/user/58629-marchal) Less More - Posts: 4 - Thank you received: 0 - - 7 years 1 month ago [\#311185](#311185) by [MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile") Replied by *[MARCHAL](/forum/user/58629-marchal "View MARCHAL's Profile")* on topic *[Payplug configuration](/forum/29-payment-methods/898304-payplug-configuration#311185 "-- HikaShop version -- : essential 4.2.1 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.1.30 -- Browser(s) name and version -- : firefox 69.0 -- Error-message(debug-mod must be tuned on) -- : Message HTTP error (403) : Forbidden Succès de la sauvegarde When saving the payplug payment plugin configuration, the following error message appears: "HTTP error message (403): Forbidden; Backup success" The directory media/com_hikashop/ has the good rights (777) The adress and password of payplug account are correct Impact: When I order an item, I get the following error message: The file /home/bernacrenh/www/essai_payplug/media/com_hikashop/payplug_parameters.json is missing. This file is generated when you save the settings of your PayPlug payment method. So please check that the permissions are OK in that folder and save the settings of the the PayPlug payment method again. Can you help me? Thank you")* Thank you very much It works now perfectly! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTgzMDQtcGF5cGx1Zy1jb25maWd1cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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