[Skip to main content](#vessel-content) # Function of Pay with Amazon Plugin ## - **[projectworkers](/forum/user/57655-projectworkers "View projectworkers's Profile")** - [![projectworkers's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57655-projectworkers "View projectworkers's Profile") Topic Author - [ Offline](/forum/user/57655-projectworkers) Less More - Posts: 4 - Thank you received: 1 - - 6 years 11 months ago [\#313452](#313452) by [projectworkers](/forum/user/57655-projectworkers "View projectworkers's Profile") *[Function of Pay with Amazon Plugin](/forum/29-payment-methods/898745-function-of-pay-with-amazon-plugin#313452 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.2.24 -- Browser(s) name and version -- : every Hi Team, we're trying to install the "Pay with Amazon" Plugin. After install and setup with merchant id and the other requested keys, we_re checking the functionality with a testuser, defined in amazon seller central. We've also installed the java origin and the return url is: shop.agentur-praxis-marketing.de/index.p...ayment=paywithamazon What's the fact? During checkout we've got the pop-up for login with amazon in sandbox mode (also the button on page), after the first login with the testuser the page returns to a blank page. In this stage you're no logged in in HikaShop and nothing happens. There's no further payment status, but the order is still generated without any customer- or delivery informations from amazon. If you try to repeat these steps, it isn't possible, because the amazon login page doesn't appear again. Is anybody here to help us with a hint, for finding the right solving? Is there another amazon plugin available? Every hint will be highly appreciate.")* was created by *[projectworkers](/forum/user/57655-projectworkers "View projectworkers's Profile")* -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.2.24 -- Browser(s) name and version -- : every Hi Team, we're trying to install the "Pay with Amazon" Plugin. After install and setup with merchant id and the other requested keys, we_re checking the functionality with a testuser, defined in amazon seller central. We've also installed the java origin and the return url is: [ shop.agentur-praxis-marketing.de/index.p...ayment=paywithamazon](https://shop.agentur-praxis-marketing.de/index.php?option=com_hikashop&ctrl=checkout&task=notify&skip_system_notification=1¬if_payment=paywithamazon) What's the fact? During checkout we've got the pop-up for login with amazon in sandbox mode (also the button on page), after the first login with the testuser the page returns to a blank page. In this stage you're no logged in in HikaShop and nothing happens. There's no further payment status, but the order is still generated without any customer- or delivery informations from amazon. If you try to repeat these steps, it isn't possible, because the amazon login page doesn't appear again. Is anybody here to help us with a hint, for finding the right solving? Is there another amazon plugin available? Every hint will be highly appreciate. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTg3NDUtZnVuY3Rpb24tb2YtcGF5LXdpdGgtYW1hem9uLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 6 years 11 months ago - 6 years 11 months ago [\#313466](#313466) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Function of Pay with Amazon Plugin](/forum/29-payment-methods/898745-function-of-pay-with-amazon-plugin#313466 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.2.24 -- Browser(s) name and version -- : every Hi Team, we're trying to install the "Pay with Amazon" Plugin. After install and setup with merchant id and the other requested keys, we_re checking the functionality with a testuser, defined in amazon seller central. We've also installed the java origin and the return url is: shop.agentur-praxis-marketing.de/index.p...ayment=paywithamazon What's the fact? During checkout we've got the pop-up for login with amazon in sandbox mode (also the button on page), after the first login with the testuser the page returns to a blank page. In this stage you're no logged in in HikaShop and nothing happens. There's no further payment status, but the order is still generated without any customer- or delivery informations from amazon. If you try to repeat these steps, it isn't possible, because the amazon login page doesn't appear again. Is anybody here to help us with a hint, for finding the right solving? Is there another amazon plugin available? Every hint will be highly appreciate.")* Hello, We will need to reproduce your issue and your website to see it by ourselves for this, can you provide : - A **customer** account references - A **backend**/**frontend** **access** (with full access to your backend settings) Use our [ **Contact us**](https://www.hikashop.com/support/contact-us.html) form to provide these references, don't forget to add an **Url link** to this topic in your message in order to keep the link. Awaiting news from you to move forward on your subject. Regards Last edit: 6 years 11 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTg3NDUtZnVuY3Rpb24tb2YtcGF5LXdpdGgtYW1hem9uLXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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