[Skip to main content](#vessel-content) # Created Status after Paypal Payment instead of confirmed ## - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 6 years 5 months ago [\#318996](#318996) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#318996 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* was created by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: [ tinyurl.com/y7cwvnnw](https://tinyurl.com/y7cwvnnw) [ tinyurl.com/ya2v8l6z](https://tinyurl.com/ya2v8l6z) Thanks Best Regards, --Giora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 5 months ago [\#319000](#319000) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319000 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* Hello Giora, Can you check that the "Allow payment notifications from PayPal" option is set to "Yes" through your paypal configuration page via "Hikashop->System->Payment methods". That option should stay on unless you don't want that PayPal confirms automatically the orders on your website so that you can do it manually yourself. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 6 years 5 months ago [\#319032](#319032) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319032 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* You could see here : tinyurl.com/y7cwvnnw that its on. howevre please note the the label displayed is : ALLOW_NOTIFICATIONS maybe something is wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 6 years 5 months ago - 6 years 5 months ago [\#319038](#319038) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319038 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* Hello, No, for your option name there must be a key translation that are empty in your translation or maybe a typo in your file but this **won't impact your payment plugin process**. In order to progress on your subject can you : **1.** Active your **debug mode** **2.** Process some tests by creating order with your payment plugin in **sandbox mode** **3.** Send your **[ log file](https://www.hikashop.com/support/documentation/295)** via our [ **Contact us**](https://www.hikashop.com/support/contact-us.html) form **Note :** Don't forget to add an **Url link** to this topic in your [ **Contact us**](https://www.hikashop.com/support/contact-us.html) form message. Awaiting news from you. Regards Last edit: 6 years 5 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 6 years 5 months ago - 6 years 5 months ago [\#319102](#319102) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319102 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* Hello, I get your log file, if I follow you well, you confirm that your order with the **order id = 18 isn't muted to *confirmed*** ? If yes, I really don't understand how it's possible, and so we need to see more. Can you provide some **user frontend AND backend access references** (with all access) in order to process some tests directly on your website ? **Note :** Provide these references like you do for the log file, with the **url link** to this topic. Awaiting news from you. Regards Last edit: 6 years 5 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 6 years 5 months ago [\#319118](#319118) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319118 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* Hi, You have the "Enable validation mode" setting activated in your PayPal payment method. In such case, after the payment is done, you need to go in your PayPal merchant account and validate the payment so that the payment notification is then received by HikaShop and the order is confirmed. So can you confirm that you validated the payments after receiving them ? Otherwise, it's normal that your orders are not confirmed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")** - [![Shimoni's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42127-shimoni "View Shimoni's Profile") Topic Author - [ Offline](/forum/user/42127-shimoni) Less More - Posts: 13 - Thank you received: 0 - - 6 years 5 months ago [\#319186](#319186) by [Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile") Replied by *[Shimoni](/forum/user/42127-shimoni "View Shimoni's Profile")* on topic *[Created Status after Paypal Payment instead of confirmed](/forum/29-payment-methods/899833-created-status-after-paypal-payment-instead-of-confirmed#319186 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Chrom Hi Guys I have Created Status after Paypal Payment instead of confirmed. Look on my settings: tinyurl.com/y7cwvnnw tinyurl.com/ya2v8l6z Thanks Best Regards, --Giora")* Thank you so much!!! :S Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy84OTk4MzMtY3JlYXRlZC1zdGF0dXMtYWZ0ZXItcGF5cGFsLXBheW1lbnQtaW5zdGVhZC1vZi1jb25maXJtZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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