[Skip to main content](#vessel-content) # Nochex payment plugin ## - **[nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile")** - [![nicirvine's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13862-nicirvine "View nicirvine's Profile") Topic Author - [ Offline](/forum/user/13862-nicirvine) Less More - Posts: 20 - Thank you received: 1 - - 6 years 4 months ago [\#320475](#320475) by [nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile") *[Nochex payment plugin](/forum/29-payment-methods/900113-nochex-payment-plugin#320475 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.18 -- Browser(s) name and version -- : Firefox (latest at this time) -- Error-message(debug-mod must be tuned on) -- : No error message Hello, I've tried setting up the Nochex payment system. Got the code from here: github.com/NochexDevTeam/Hikashop Followed the instructions from here (and tried several ways to debug the problem): support.nochex.com/kb/faq.php?id=216 But the customer is not redirected to make a card payment after the order is placed. Is there something specific that needs to be done to make this work? Do you have any suggestions on how to debug the problem? Can you help setting this properly? Thank you")* was created by *[nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.18 -- Browser(s) name and version -- : Firefox (latest at this time) -- Error-message(debug-mod must be tuned on) -- : No error message Hello, I've tried setting up the Nochex payment system. Got the code from here: [ github.com/NochexDevTeam/Hikashop](https://github.com/NochexDevTeam/Hikashop) Followed the instructions from here (and tried several ways to debug the problem): [ support.nochex.com/kb/faq.php?id=216](https://support.nochex.com/kb/faq.php?id=216) But the customer is not redirected to make a card payment after the order is placed. Is there something specific that needs to be done to make this work? Do you have any suggestions on how to debug the problem? Can you help setting this properly? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDAxMTMtbm9jaGV4LXBheW1lbnQtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 6 years 4 months ago [\#320485](#320485) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Nochex payment plugin](/forum/29-payment-methods/900113-nochex-payment-plugin#320485 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.18 -- Browser(s) name and version -- : Firefox (latest at this time) -- Error-message(debug-mod must be tuned on) -- : No error message Hello, I've tried setting up the Nochex payment system. Got the code from here: github.com/NochexDevTeam/Hikashop Followed the instructions from here (and tried several ways to debug the problem): support.nochex.com/kb/faq.php?id=216 But the customer is not redirected to make a card payment after the order is placed. Is there something specific that needs to be done to make this work? Do you have any suggestions on how to debug the problem? Can you help setting this properly? Thank you")* Hi, I found the issue: [ github.com/NochexDevTeam/Hikashop/compar...shop-nicolas:patch-1](https://github.com/NochexDevTeam/Hikashop/compare/master...hikashop-nicolas:patch-1) It comes from the nochex_end.php file missing from the XML of the plugin. Because of that, you're missing it in the folder plugins/hikashoppayment/nochex/ folder and this leads to the redirection to the payment gateway not happening at the end of the checkout. I've submitted the issue on github: [ github.com/NochexDevTeam/Hikashop/issues/1](https://github.com/NochexDevTeam/Hikashop/issues/1) I would recommend you to contact their technical support so that they can do a new release of the plugin with that patch. In the meantime, you can just download the nochex_end.php file from their github and add it manually to the plugin folder via FTP. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDAxMTMtbm9jaGV4LXBheW1lbnQtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile")** - [![nicirvine's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13862-nicirvine "View nicirvine's Profile") Topic Author - [ Offline](/forum/user/13862-nicirvine) Less More - Posts: 20 - Thank you received: 1 - - 6 years 3 months ago [\#321741](#321741) by [nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile") Replied by *[nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile")* on topic *[Nochex payment plugin](/forum/29-payment-methods/900113-nochex-payment-plugin#321741 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.18 -- Browser(s) name and version -- : Firefox (latest at this time) -- Error-message(debug-mod must be tuned on) -- : No error message Hello, I've tried setting up the Nochex payment system. Got the code from here: github.com/NochexDevTeam/Hikashop Followed the instructions from here (and tried several ways to debug the problem): support.nochex.com/kb/faq.php?id=216 But the customer is not redirected to make a card payment after the order is placed. Is there something specific that needs to be done to make this work? Do you have any suggestions on how to debug the problem? Can you help setting this properly? Thank you")* Hello, Thank you for fixing the problem. I had another one with this plugin and found the reason and the solution and I have a suggestion related to it. The problem was that after the payment was confirmed by Nochex (using the call back) the status of the order on the site was getting messed up. This was happening because the new status of the order after the payment was confirmed is hard codded in the plugin to "Confirmed" (notice the capital letter) but in the database the "orderstatus_namekey" field of the "#__hikashop_orderstatus" table was "confirmed" (without the capital letter). I've modified the parameter in the table and made sure the orders table uses only the new status key. My suggestion is to add a parameter in the Nochex plugin for the order status after confirmation. I think this will prevent future problems. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDAxMTMtbm9jaGV4LXBheW1lbnQtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 6 years 3 months ago [\#321752](#321752) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Nochex payment plugin](/forum/29-payment-methods/900113-nochex-payment-plugin#321752 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.3.18 -- Browser(s) name and version -- : Firefox (latest at this time) -- Error-message(debug-mod must be tuned on) -- : No error message Hello, I've tried setting up the Nochex payment system. Got the code from here: github.com/NochexDevTeam/Hikashop Followed the instructions from here (and tried several ways to debug the problem): support.nochex.com/kb/faq.php?id=216 But the customer is not redirected to make a card payment after the order is placed. Is there something specific that needs to be done to make this work? Do you have any suggestions on how to debug the problem? Can you help setting this properly? Thank you")* Hi, Please understand that we are not the developers of this plugin so we can't follow with your suggestion. You need to report that directly to Nochex technical support and submit the issue on their github: [ github.com/NochexDevTeam/Hikashop/issues](https://github.com/NochexDevTeam/Hikashop/issues) The following user(s) said Thank You: [nicirvine](/forum/user/13862-nicirvine "View nicirvine's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDAxMTMtbm9jaGV4LXBheW1lbnQtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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