[Skip to main content](#vessel-content) # Sagepay payment error ## - **[cmoorhouse](/forum/user/38971-cmoorhouse "View cmoorhouse's Profile")** - [![cmoorhouse's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38971-cmoorhouse "View cmoorhouse's Profile") Topic Author - [ Offline](/forum/user/38971-cmoorhouse) Less More - Posts: 34 - Thank you received: 1 - - 5 years 1 month ago [\#335386](#335386) by [cmoorhouse](/forum/user/38971-cmoorhouse "View cmoorhouse's Profile") *[Sagepay payment error](/forum/29-payment-methods/903136-sagepay-payment-error#335386 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.1 -- PHP version -- : 7.4.22 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise thank you")* was created by *[cmoorhouse](/forum/user/38971-cmoorhouse "View cmoorhouse's Profile")* -- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.1 -- PHP version -- : 7.4.22 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise thank you - [ ![Sagepayerror.png](/forum/attachment/53482) ](/forum/attachment/53482 "Sagepayerror.png") [ ](/forum/attachment/53482?download=1 "Sagepayerror.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDMxMzYtc2FnZXBheS1wYXltZW50LWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 5 years 1 month ago [\#335387](#335387) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Sagepay payment error](/forum/29-payment-methods/903136-sagepay-payment-error#335387 "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.1 -- PHP version -- : 7.4.22 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise When trying to use the sagepay payment method I get the error: PHP extension mcrypt must be enabled on my hosting set up - is that correct? My hosting provider is saying this is not possible on shared hosting - can you please advise thank you")* Hello, You need to download the latest version of the SagePay plugin which has been updated some time ago in order to migrate from "mcrypt" to "openssl". [ www.hikashop.com/marketplace/product/114-SagePay.html](https://www.hikashop.com/marketplace/product/114-SagePay.html) For more details, don't hesitate to use the "contact us" form. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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