[Skip to main content](#vessel-content) # Order status doesn't change to Confirmed after a successful iDEAL payment ## - **[hans1961](/forum/user/35436-hans1961 "View hans1961's Profile")** - [![hans1961's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35436-hans1961 "View hans1961's Profile") Topic Author - [ Offline](/forum/user/35436-hans1961) Less More - Posts: 56 - Thank you received: 0 - - 3 years 11 months ago [\#346472](#346472) by [hans1961](/forum/user/35436-hans1961 "View hans1961's Profile") *[Order status doesn't change to Confirmed after a successful iDEAL payment](/forum/29-payment-methods/905331-order-status-doesnt-change-to-confirmed-after-a-successful-ideal-payment#346472 "-- url of the page with the problem -- : www.editionmatchingarts.com/ -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10 -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome 107.0.5304.107 After a successful payment the order status remains Created and does not change to Confirmed. Right before the payment phase there is a warning (see attachment). The version of the Hikashop iDEAL Payment Plugin is 5.0.9 of 06-12-2018.")* was created by *[hans1961](/forum/user/35436-hans1961 "View hans1961's Profile")* -- url of the page with the problem -- : [ www.editionmatchingarts.com/](https://www.editionmatchingarts.com/) -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10 -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome 107.0.5304.107 After a successful payment the order status remains Created and does not change to Confirmed. Right before the payment phase there is a warning (see attachment). The version of the Hikashop iDEAL Payment Plugin is 5.0.9 of 06-12-2018. - [ ![WarningHikashop11-11-2022.jpg](/forum/attachment/55899) ](/forum/attachment/55899 "...11-11-2022.jpg") [ ](/forum/attachment/55899?download=1 "...11-11-2022.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDUzMzEtb3JkZXItc3RhdHVzLWRvZXNudC1jaGFuZ2UtdG8tY29uZmlybWVkLWFmdGVyLWEtc3VjY2Vzc2Z1bC1pZGVhbC1wYXltZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86286 - Thank you received: 14263 - - 3 years 11 months ago [\#346476](#346476) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order status doesn't change to Confirmed after a successful iDEAL payment](/forum/29-payment-methods/905331-order-status-doesnt-change-to-confirmed-after-a-successful-ideal-payment#346476 "-- url of the page with the problem -- : www.editionmatchingarts.com/ -- HikaShop version -- : 4.6.2 -- Joomla version -- : 3.10 -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome 107.0.5304.107 After a successful payment the order status remains Created and does not change to Confirmed. Right before the payment phase there is a warning (see attachment). The version of the Hikashop iDEAL Payment Plugin is 5.0.9 of 06-12-2018.")* Hi, This looks like an issue with the configuration of the iDEAL payment plugin you're using. I would recommend checking with the support of the developer where you got that plugin as it is not one we provide nor developed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDUzMzEtb3JkZXItc3RhdHVzLWRvZXNudC1jaGFuZ2UtdG8tY29uZmlybWVkLWFmdGVyLWEtc3VjY2Vzc2Z1bC1pZGVhbC1wYXltZW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.183 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)