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#   PHP8 stops confirmed status from Worldpay plugin

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3 years 1 month ago [\#355592](#355592) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PHP8 stops confirmed status from Worldpay plugin](/forum/29-payment-methods/905829-php8-stops-confirmed-status-from-worldpay-plugin?start=20#355592 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : No Error message, no confirmed status accepted in to Hikashop  A bit of a weird one, I updated to PHP8 and all of a sudden we aren't getting any confirmed status form WorldPay even though the customers transactions have gone through fine with WorldPay. I went back to PHP7.4 and all is working again, tried looking at debug and logs but can't seem to see anything because of the call back?  Any ideas?  Thanks in advance Ian")*

Hi,

Can you confirm that you're able to reproduce the problem with a new user account ?
Are you also able to reproduce the issue with another payment method ?

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3 years 1 month ago [\#355638](#355638) by [ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")  Replied by *[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")* on topic *[PHP8 stops confirmed status from Worldpay plugin](/forum/29-payment-methods/905829-php8-stops-confirmed-status-from-worldpay-plugin?start=20#355638 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : No Error message, no confirmed status accepted in to Hikashop  A bit of a weird one, I updated to PHP8 and all of a sudden we aren't getting any confirmed status form WorldPay even though the customers transactions have gone through fine with WorldPay. I went back to PHP7.4 and all is working again, tried looking at debug and logs but can't seem to see anything because of the call back?  Any ideas?  Thanks in advance Ian")*

Hi Nicolas,
I have just created and submitted two orders (on the live server with real money); one on PayPal as a guest, status backend confirmed, came back to website, cart cleared. WorldPay, guest with a different unique/guest email address, backend status confirmed, cart not cleared.

So definitely and issue with the WorldPay plugin under PHP8.2 I can no longer set PHP back to 7.4 as I have upgraded Some Regular Labs components and plugins which will break Joomla 4 under PHP 7.4
i couldn't use my test environment on the other server as this needs to be rebuilt as I removed all plugins that were not core ![:-(](/media/kunena/emoticons/22.png ":-(")

All the best
Ian

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3 years 1 month ago [\#355640](#355640) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PHP8 stops confirmed status from Worldpay plugin](/forum/29-payment-methods/905829-php8-stops-confirmed-status-from-worldpay-plugin?start=20#355640 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : No Error message, no confirmed status accepted in to Hikashop  A bit of a weird one, I updated to PHP8 and all of a sudden we aren't getting any confirmed status form WorldPay even though the customers transactions have gone through fine with WorldPay. I went back to PHP7.4 and all is working again, tried looking at debug and logs but can't seem to see anything because of the call back?  Any ideas?  Thanks in advance Ian")*

Hi,

What is the URL you end up on at the end for each one ?
Could you provide a screenshot of the settings of the WorldPay payment method (you can blur sensitive info) ?

What's strange is that it's not the payment plugin clearing the cart. It's HikaShop doing that on the "after_end" URL where the payment plugin redirects to at the end. So the version of PHP used shouldn't change anything to the problem, and I don't see why you would have the problem only with WorldPay.

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2 years 6 months ago -  2 years 6 months ago [\#360363](#360363) by [ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")  Replied by *[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")* on topic *[PHP8 stops confirmed status from Worldpay plugin](/forum/29-payment-methods/905829-php8-stops-confirmed-status-from-worldpay-plugin?start=20#360363 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : No Error message, no confirmed status accepted in to Hikashop  A bit of a weird one, I updated to PHP8 and all of a sudden we aren't getting any confirmed status form WorldPay even though the customers transactions have gone through fine with WorldPay. I went back to PHP7.4 and all is working again, tried looking at debug and logs but can't seem to see anything because of the call back?  Any ideas?  Thanks in advance Ian")*

HI Nicolas,
Sorry to open up this old problem again!
I've just migrated to another server, and everything is okay except for the fact the Worldpay orders are not getting confirmed, they are staying as created again on live transactions even though they are accepted in WorldPay? But when I switch to test mode they are set to confirmed!
Any ideas, I haven't gone live yet as this will affect the site.
Not getting any error messages...

Many thanks
Ian

Last edit: 2 years 6 months ago by [ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile").

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- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
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2 years 6 months ago -  2 years 6 months ago [\#360367](#360367) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[PHP8 stops confirmed status from Worldpay plugin](/forum/29-payment-methods/905829-php8-stops-confirmed-status-from-worldpay-plugin?start=20#360367 "-- HikaShop version -- : 4.7.1 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : No Error message, no confirmed status accepted in to Hikashop  A bit of a weird one, I updated to PHP8 and all of a sudden we aren't getting any confirmed status form WorldPay even though the customers transactions have gone through fine with WorldPay. I went back to PHP7.4 and all is working again, tried looking at debug and logs but can't seem to see anything because of the call back?  Any ideas?  Thanks in advance Ian")*

Hello,

We will need these elements in order to progress in your subject :
- **Url link** to reach your backend (with required access references)
- Backend user **references** (with maximum ACL)
- If required a **step by step** process to reproduce the issue

**Note :** Use our **[ Contact us](https://www.hikashop.com/support/contact-us.html)** form to provide these elements, and don't forget to add **an Url link to this topic**.
Regards

Last edit: 2 years 6 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

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