[Skip to main content](#vessel-content) # Payment method not available when "free shipping" is used ## - **[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")** - [![Stogilon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52420-stogilon "View Stogilon's Profile") Topic Author - [ Offline](/forum/user/52420-stogilon) Less More - Posts: 25 - Thank you received: 3 - - 3 years 1 month ago [\#355746](#355746) by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") *[Payment method not available when "free shipping" is used](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355746 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method.")* was created by *[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")* -- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDcxMTEtcGF5bWVudC1tZXRob2Qtbm90LWF2YWlsYWJsZS13aGVuLWZyZWUtc2hpcHBpbmctaXMtdXNlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 3 years 1 month ago [\#355753](#355753) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Payment method not available when "free shipping" is used](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355753 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method.")* Hi, I would recommend checking the settings of your payment payment. You might have restricted it to only some shipping methods, or set the "min / max price" settings. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDcxMTEtcGF5bWVudC1tZXRob2Qtbm90LWF2YWlsYWJsZS13aGVuLWZyZWUtc2hpcHBpbmctaXMtdXNlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")** - [![Stogilon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/52420-stogilon "View Stogilon's Profile") Topic Author - [ Offline](/forum/user/52420-stogilon) Less More - Posts: 25 - Thank you received: 3 - - 3 years 1 month ago [\#355770](#355770) by [Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile") Replied by *[Stogilon](/forum/user/52420-stogilon "View Stogilon's Profile")* on topic *[Payment method not available when "free shipping" is used](/forum/29-payment-methods/907111-payment-method-not-available-when-free-shipping-is-used#355770 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found". Can you please help me figure out what setting I am missing? I am using Square payment method.")* I didn't even see that section in the payment method! That was it for sure. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDcxMTEtcGF5bWVudC1tZXRob2Qtbm90LWF2YWlsYWJsZS13aGVuLWZyZWUtc2hpcHBpbmctaXMtdXNlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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