[Skip to main content](#vessel-content) # Hikashop Checkout steps reloads on click of next step ## - **[wschredl](/forum/user/27917-wschredl "View wschredl's Profile")** - [![wschredl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27917-wschredl "View wschredl's Profile") Topic Author - [ Offline](/forum/user/27917-wschredl) Less More - Posts: 11 - Thank you received: 1 - - 2 years 10 months ago [\#357877](#357877) by [wschredl](/forum/user/27917-wschredl "View wschredl's Profile") *[Hikashop Checkout steps reloads on click of next step](/forum/29-payment-methods/907517-hikashop-checkout-steps-reloads-on-click-of-next-step#357877 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : x -- PHP version -- : x Hi, I am aware I am using old version of hikashop business and need to upgrade. however, I still want to ask question on a issue. During checkout I have noticed many a times that we see the same "step" screen reloaded when we click the "Next" button in checkout. For example,when I am in payment method step and select paypal and click "next" then same step will be reloaded with payment method selected as "Paypal". Now on clicking next I will be able to move to the next step. This adds an unpleasant user experience as user needs to click the next step twice on same step. This happens for shipping method too. I have seen somewhere in the hikashop forum mentioned this as a limitation as some caching is required but I am not able to find that forum. So can you please guide me if this was a limitation in the version 2.6.0 ? Is this a limitation in current version too ?")* was created by *[wschredl](/forum/user/27917-wschredl "View wschredl's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : x -- PHP version -- : x Hi, I am aware I am using old version of hikashop business and need to upgrade. however, I still want to ask question on a issue. During checkout I have noticed many a times that we see the same "step" screen reloaded when we click the "Next" button in checkout. For example,when I am in payment method step and select paypal and click "next" then same step will be reloaded with payment method selected as "Paypal". Now on clicking next I will be able to move to the next step. This adds an unpleasant user experience as user needs to click the next step twice on same step. This happens for shipping method too. I have seen somewhere in the hikashop forum mentioned this as a limitation as some caching is required but I am not able to find that forum. So can you please guide me if this was a limitation in the version 2.6.0 ? Is this a limitation in current version too ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDc1MTctaGlrYXNob3AtY2hlY2tvdXQtc3RlcHMtcmVsb2Fkcy1vbi1jbGljay1vZi1uZXh0LXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 2 years 10 months ago - 2 years 10 months ago [\#357878](#357878) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hikashop Checkout steps reloads on click of next step](/forum/29-payment-methods/907517-hikashop-checkout-steps-reloads-on-click-of-next-step#357878 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : x -- PHP version -- : x Hi, I am aware I am using old version of hikashop business and need to upgrade. however, I still want to ask question on a issue. During checkout I have noticed many a times that we see the same "step" screen reloaded when we click the "Next" button in checkout. For example,when I am in payment method step and select paypal and click "next" then same step will be reloaded with payment method selected as "Paypal". Now on clicking next I will be able to move to the next step. This adds an unpleasant user experience as user needs to click the next step twice on same step. This happens for shipping method too. I have seen somewhere in the hikashop forum mentioned this as a limitation as some caching is required but I am not able to find that forum. So can you please guide me if this was a limitation in the version 2.6.0 ? Is this a limitation in current version too ?")* Hi, I remember there was a setting "Auto submit shipping and payment methods selection" under the Checkout tab of the HikaShop configuration. So make sure this setting is activated and it might help. With HikaShop 3, we made a complete redesign of the checkout system so that these kind of issues could not happen. So updating will definitely help prevent this issue. Last edit: 2 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDc1MTctaGlrYXNob3AtY2hlY2tvdXQtc3RlcHMtcmVsb2Fkcy1vbi1jbGljay1vZi1uZXh0LXN0ZXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.118 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)