[Skip to main content](#vessel-content) # Stripe Payment Fails ## - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 2 years 3 months ago [\#362284](#362284) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362284 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* was created by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 2 years 3 months ago - 2 years 3 months ago [\#362286](#362286) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362286 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Hello, Can you provide these elements : - An **Url link** to process tests ourselves - Your relative plugin settings via a **screenshot** Regards Last edit: 2 years 3 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 2 years 3 months ago [\#362303](#362303) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362303 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Hi, Thanks for the access. However, I'm not sure what you mean. I can see the credit card form during the checkout on your website: [ i.imgur.com/y58SH0l.png](https://i.imgur.com/y58SH0l.png) So, if you fill it with your credit card, you will be charged when the order is created at the end of the checkout and you will directly see the thank you page, without any need to be redirected to Stripe. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 2 years 3 months ago [\#362305](#362305) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") Replied by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362305 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Yes, this is set to take payment direct (iframe) BUT if you select the hosted option, as per my original message, "It seems that the redirect to the stripe website to take payment doens't work? " It doesn't work. If you want to switch it to hosted for a quick test please do so , then put back. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 3 months ago [\#362309](#362309) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362309 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Hello, The "Stripe Connect" plugin does not have a "redirect" mode. The two modes are called "checkout" and "end page" ; it just change when the StripeJS is called : during the checkout (like the Nicolas' screenshot), or after the order is created on what is called the "end page" in HikaShop. But that "end page" does not redirect the user, it display the same payment form thanks to StripeJS on the page ; which is still your website. Can you please provide more details regarding your issue so we can perform an analysis? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 2 years 3 months ago [\#362324](#362324) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") Replied by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362324 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Yes you are correct. I apologise. The "end page" setting is not working. It just completes the order? Many thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 3 months ago [\#362344](#362344) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Stripe Payment Fails](/forum/29-payment-methods/908431-stripe-payment-fails#362344 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 HI, It seems that the redirect to the stripe website to take payment doens't work? It just directs you to the payment complete page? There are no overridres. I have installed the latest stripe plugin. Many thanks.")* Hello, > Can you please provide more details regarding your issue so we can perform an analysis? I'm sorry but "the end page is not working" does not give us the necessary information to go further on our analysis. Please describe or provide a screenshot of your issue when you're using the "end page" mode. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg0MzEtc3RyaXBlLXBheW1lbnQtZmFpbHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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