[Skip to main content](#vessel-content) # PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september ## - **[\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile")** - [![_Pascal_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55233-pascal "View _Pascal_'s Profile") Topic Author - [ Offline](/forum/user/55233-pascal) Less More - Posts: 31 - Thank you received: 3 - - 2 years 1 month ago [\#363258](#363258) by [\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile") *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363258 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* was created by *[\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile")* -- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : - CountryCodeMobilePhone - MobilePhone Could you check and add <CountryCodeMobilePhone>+33</CountryCodeMobilePhone><MobilePhone>'.$order->cart->billing_address->address_telephone.'</MobilePhone> (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 2 years 1 month ago [\#363266](#363266) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363266 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* Hi, No, the CountryCodeHomePhone and HomePhone fields were added one year ago and only for Sofinco as their integration differs from the standard PayBox integration: [ www.hikashop.com/forum/5-support-en-fran...-plugin-sofinco.html](https://www.hikashop.com/forum/5-support-en-francais-french-support-/906940-paybox-plugin-sofinco.html) So, if you have another bank selected in the payment method, these two fields won't be provided. And even if you provide them, the integration documentation clearly says that you need the MobilePhone to be provided. Following your message, I looked for the latest version of the integration manual for PayBox at: [ www.paybox.com/espace-integrateur-documentation/manuels-paybox/](https://www.paybox.com/espace-integrateur-documentation/manuels-paybox/) And the latest version of the manual includes a change that was added at the end of February 2024 to make the Mobile phone number of the billing address required for some reason: [ www.paybox.com/wp-content/uploads/2024/0...x\_DSP2-FR%20v3.0.pdf](https://www.paybox.com/wp-content/uploads/2024/08/ManuelIntegrationPaybox_DSP2-FR%20v3.0.pdf) I'm surprised they would push this and with a deadline within only 6 months without much communication about it ! It's not even mentioned yet in the english version of the documentation. How did you know about the end of September deadline ? Could you provide more information about this ? Anyway, I've worked on the changes for this today and pushed them to the release. Download again the install package of HikaShop 5.1.1 on our website and install it on yours in order to get the necessary modifications. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile")** - [![_Pascal_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55233-pascal "View _Pascal_'s Profile") Topic Author - [ Offline](/forum/user/55233-pascal) Less More - Posts: 31 - Thank you received: 3 - - 2 years 1 month ago - 2 years 1 month ago [\#363273](#363273) by [\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile") Replied by *[\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile")* on topic *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363273 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* E-transactions support has been warning since August of the imminent change and that if the new fields are not present by October 2, transactions will be blocked. I just sent by email some informations about it. Last edit: 2 years 1 month ago by [\_Pascal\_](/forum/user/55233-pascal "View _Pascal_'s Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 2 years 1 month ago [\#363274](#363274) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363274 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* Thanks for all the details. That's a short timeframe ! And in the middle of the summer holidays to boot. We're reactive so we can quickly adjust but I'm surprised they think everyone will be able to react in less than 2 months. I would have taken more margin if I was them. Anyway, the patch for this is there now for HikaShop. Thanks again for letting us know. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[erix](/forum/user/4328-erix "View erix's Profile")** - [![erix's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4328.jpg)](/forum/user/4328-erix "View erix's Profile") - [ Offline](/forum/user/4328-erix) Less More - Posts: 78 - Thank you received: 5 - - - - [](http://www.agerix.fr) - 2 years 4 weeks ago [\#363754](#363754) by [erix](/forum/user/4328-erix "View erix's Profile") Replied by *[erix](/forum/user/4328-erix "View erix's Profile")* on topic *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363754 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* Hi Nicolas, You are right, delays given by the banks are very short. I just receive a mail form a client who told me that we have to update the Credit Agericole Paybow gateway before october... So I search here and in the documentation of Crédit Agricole and I found this thread and this doc : [ www.ca-moncommerce.com/espace-client-mon...eveloppeur-webmaster](https://www.ca-moncommerce.com/espace-client-mon-commerce/up2pay-e-transactions/ma-documentation/manuel-dintegration-focus-3ds-v2/principes-generaux/#integration-3dsv2-developpeur-webmaster) Can you confirm that the latest update you made to Hikashop updates the Paybow plugin for Crédit Agricole applications as well? --- Adishatz, erix [ www.agerix.fr](http://www.agerix.fr) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 2 years 4 weeks ago [\#363755](#363755) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PAYBOX e-Transactions is not ready to 3DS v2 - deadline is end of september](/forum/29-payment-methods/908625-paybox-e-transactions-is-not-ready-to-3ds-v2-deadline-is-end-of-september#363755 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 3.10.12 -- PHP version -- : 8.2 Hi In paybox.php, you need to add 2 fields to be compatible : * CountryCodeMobilePhone * MobilePhone Could you check and add +33'.$order->cart->billing_address->address_telephone.' (in France +33) In 5.1.1, you added the field CountryCodeHomePhone, is it enough to be compatible ? Regards")* Hi, Yes. If you have the patch I've added to the 5.1.1 3 weeks ago, then you're fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDg2MjUtcGF5Ym94LWUtdHJhbnNhY3Rpb25zLWlzLW5vdC1yZWFkeS10by0zZHMtdjItZGVhZGxpbmUtaXMtZW5kLW9mLXNlcHRlbWJlcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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