[Skip to main content](#vessel-content) # Wordline SIPS V2 payment plugin ## - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 1 year 1 month ago [\#368345](#368345) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368345 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* was created by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* -- url of the page with the problem -- : [ www.caribbeanonlineshop.com](https://www.caribbeanonlineshop.com) -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 1 year 1 month ago [\#368349](#368349) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368349 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Hi, It should be either Code: https://payment-webinit.simu.sips-services.com/paymentInit for test payments or Code: https://payment-webinit.sips-services.com/paymentInit for live payments. That is unless your bank has different URLs to use Worldline SIPS. Note that Worldline released its new API at the beginning of the year called Worldline Direct or CAWL, and we've made a plugin for it here: [ www.hikashop.com/marketplace/product/289...ine-direct-cawl.html](https://www.hikashop.com/marketplace/product/289-worldline-direct-cawl.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 1 year 1 month ago [\#368354](#368354) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Replied by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368354 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Thanks Nicolas for your answer. The URL doesn't seem to work, it generates an error. I've asked Sherlock support for their help. Wishing you a grat day, Sandra Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 1 year 1 month ago [\#368356](#368356) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368356 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Hi, For Sherlock, it should be : Code: https://sherlocks-payment-webinit-simu.secure.lcl.fr/paymentInit for tests and Code: https://sherlocks-payment-webinit.secure.lcl.fr/paymentInit for real payments. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 1 year 1 month ago [\#368357](#368357) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Replied by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368357 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Thanks a lot Nicolas. It seems the URL could work. I still have an issue but I presume it's on Sherlock's side. If I use the test URL I have this message: *"The merchant ID entered is not valid for this simulation environment. Please use the test merchant ID in the simulation environment. It is not possible to use a production merchant ID"* (which is expected as it seems they don't provide by default a test environment and they need days to provide one) If I use the production one, there's an error but with no useful information. Sandra Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 1 year 1 month ago [\#368358](#368358) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368358 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Hi, You can activate the "debug" setting of the payment method. Reproduce the error and then check the "payment log file" in the HikaShop configuration. It should hopefully provide information about the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 1 year 1 month ago [\#368398](#368398) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Replied by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368398 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Good morning Nicolas, Here is what I have in the error log file: Code: <h3>09.08.25 07:47:56 - atossips</h3> Array ( [currencyCode] => 978 [merchantId] => 216000055280001 [normalReturnUrl] => https://www.caribbeanonlineshop.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=atossips&tmpl=component&user_return=1&lang=en&Itemid=616 [amount] => 2899 [transactionReference] => 73 [keyVersion] => 2 [automaticResponseUrl] => https://www.caribbeanonlineshop.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=atossips&tmpl=component&lang=en&Itemid=616 [orderId] => 73 [statementReference] => D7E3 ) <h3>09.08.25 07:47:56 - atossips</h3> Data sent to Atos Sips: <h3>09.08.25 07:47:56 - atossips</h3> Array ( [Data] => currencyCode=978|merchantId=216000055280001|normalReturnUrl=https://www.caribbeanonlineshop.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=atossips&tmpl=component&user_return=1&lang=en&Itemid=616|amount=2899|transactionReference=73|keyVersion=2|automaticResponseUrl=https://www.caribbeanonlineshop.com/index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=atossips&tmpl=component&lang=en&Itemid=616|orderId=73|statementReference=D7E3 [InterfaceVersion] => HP_2.3 [Seal] => 22a26f47f93b91ae7180402143992d268e836f3dba9bb4da046022667806d456 ) <h3>09.08.25 07:47:56 - atossips</h3> payment server url : <h3>09.08.25 07:47:56 - atossips</h3> https://sherlocks-payment-webinit.secure.lcl.fr/paymentInit Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 1 year 1 month ago [\#368399](#368399) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368399 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Hi, Well, everything looks fine in the payment log. So, I'm afraid you'll have to ask them what is going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 1 year 1 month ago [\#368402](#368402) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Replied by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* on topic *[Wordline SIPS V2 payment plugin](/forum/29-payment-methods/909683-wordline-sips-v2-payment-plugin#368402 "-- url of the page with the problem -- : www.caribbeanonlineshop.com -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2 -- Error-message(debug-mod must be tuned on) -- : You have to configure the URL for the WorldLine SIPS plugin payment first : check your payment method parameters, on your website backend Hi, I'm setting up this plugin on a site, I entered the Merchant ID, Secrety Key and Key version. Regarding the "URL" field, I don't have any information about this and didn't succeed to find information on what to add in this field. Do you have an idea fo what is supposed to be "URL"? Thanks in advance for your help Sandra")* Thanks Nicolas. You confirmed what I thought. I'll contact them again. Thanks for your time Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI5LXBheW1lbnQtbWV0aG9kcy85MDk2ODMtd29yZGxpbmUtc2lwcy12Mi1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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