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#   Error 1267 with payment and delivery plugin filters

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- **[Marti](/forum/user/2853-marti "View Marti's Profile")**
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1 year 1 week ago -  1 year 1 week ago [\#369025](#369025) by [Marti](/forum/user/2853-marti "View Marti's Profile")  *[Error 1267 with payment and delivery plugin filters](/forum/29-payment-methods/909808-error-1267-with-payment-and-delivery-plugin-filters#369025 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3.23 -- Browser(s) name and version -- : Firefox and Chrome -- Error-message(debug-mod must be tuned on) -- : 1267  Hello, It is not possible to filter payment and delivery plugins. The following error (1267) is displayed when a filter is selected:  Thank's")* was created by *[Marti](/forum/user/2853-marti "View Marti's Profile")*

-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- PHP version -- : 8.3.23
-- Browser(s) name and version -- : Firefox and Chrome
-- Error-message(debug-mod must be tuned on) -- : 1267

Hello,
It is not possible to filter payment and delivery plugins. The following error (1267) is displayed when a filter is selected:

> Illegal mix of collations (utf8mb4\_unicode\_ci,IMPLICIT) and (utf8mb4\_general\_ci,IMPLICIT) for operation '='

[ ![Error-1267-sofleurs.png](/forum/attachment/60916) ](/forum/attachment/60916 "...7-sofleurs.png")

Thank's

- [ ![Error-1267-sofleurs.png](/forum/attachment/60916) ](/forum/attachment/60916 "...7-sofleurs.png") [ ](/forum/attachment/60916?download=1 "...7-sofleurs.png")

Last edit: 1 year 1 week ago by [Marti](/forum/user/2853-marti "View Marti's Profile").

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1 year 1 week ago [\#369032](#369032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error 1267 with payment and delivery plugin filters](/forum/29-payment-methods/909808-error-1267-with-payment-and-delivery-plugin-filters#369032 "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3.23 -- Browser(s) name and version -- : Firefox and Chrome -- Error-message(debug-mod must be tuned on) -- : 1267  Hello, It is not possible to filter payment and delivery plugins. The following error (1267) is displayed when a filter is selected:  Thank's")*

Hi,

Can you activate the debug setting of the Joomla configuration page and try again ?
It should display an error message with more information.
That should allow us to tell you what to do.

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