[Skip to main content](#vessel-content) # Category image not displaying properly - PNG ## - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10338](#10338) by [momentis](/forum/user/364-momentis "View momentis's Profile") *[Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10338 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* was created by *[momentis](/forum/user/364-momentis "View momentis's Profile")* I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in the PNG itself. In the back-end, when I click on the image itself, the popup shows the correct image. However, in both the front and back-end all I am seeing is a red block. You can see the issue here: [ 50.22.11.13/~thegragp/storefront/index.php/shop](http://50.22.11.13/~thegragp/storefront/index.php/shop) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10339](#10339) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10339 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* If I create a JPG, the display is correct. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14277 - - 15 years 7 months ago [\#10340](#10340) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10340 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* The problem probably comes from the fact that the background of your png image is transparent. Could you set a background before saving it in your image software and then upload it in hikashop ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10341](#10341) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10341 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* I figured that might be it, which is why the JPG worked. However, the default images you have in there (barcode.png) have transparent backgrounds, so I am confused why mine would not work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14277 - - 15 years 7 months ago [\#10344](#10344) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10344 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Indeed, HikaShop should handle transparency of png images. Unless your image editing software saves it in a special way that we (or the GD library that hikashop uses for images resizing) do not support. For example, if you use a special color for transparency instead of the default one, that might cause such issue I think. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10348](#10348) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10348 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* I will have to check. I generated the PNG in Photoshop. I will do some further testing and let you know what I find! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10351](#10351) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10351 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* No matter what I try, I cannot get this issue to resolve itself. I am creating a transparent PNG in Photoshop, using the default transparency. I am saving it out as a PNG-24 using the regular Photoshop defaults. I created the image at 125x125, which is the size set for thumbnails in the Configuration file, so no resizing should be necessary. I still get the red block, which is layered on a white background, even though the image itself is 125x125. Weird!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10352](#10352) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10352 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Image Info: Format: PNG-24 Dimensions: 125w x 125h Size: 4.09K Settings: Non-Interlaced, Transparency on Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14277 - - 15 years 7 months ago [\#10353](#10353) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10353 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Did you try with a different bit ratio ? 8bits maybe ? Could you try to replace the file administrator/components/com_hikashop/helpers/image.php by the one in the archive enclosed (make a copy before in case it doesn't work) ? I changed a bit the code for the transparency handling...That might just do it. #### *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10354](#10354) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10354 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* I did try 8bits, but it didn't make a difference. I will try your changed file and post my results. Thanks!!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10355](#10355) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10355 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* No change with the updated file. Sorry!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10356](#10356) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10356 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Just so you know, this really is NOT a huge deal!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14277 - - 15 years 7 months ago - 15 years 7 months ago [\#10357](#10357) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10357 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* I tried with your image on my end and got the same result. I tried to save your image with paint.net and I got the logo under a black background. I also tried with a watermark with your original image and what's funny is that the watermark was below the logo but in front of the red block... I don't know what the problem is, but there is definitely a problem with the image format which is not handled properly somewhere. Last edit: 15 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[momentis](/forum/user/364-momentis "View momentis's Profile")** - [![momentis's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar364.jpg)](/forum/user/364-momentis "View momentis's Profile") Topic Author - [ Offline](/forum/user/364-momentis) Less More - Posts: 202 - Thank you received: 2 - - 15 years 7 months ago [\#10358](#10358) by [momentis](/forum/user/364-momentis "View momentis's Profile") Replied by *[momentis](/forum/user/364-momentis "View momentis's Profile")* on topic *[Re: Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#10358 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Ha!! I guess I really did a number on it! Oh well, if you come upon a resolution - great. If not, no big deal. I will just use a standard sized JPG for my category images. Thanks, nicolas! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RedPlugDesign](/forum/user/20804-redplugdesign "View RedPlugDesign's Profile")** - [![RedPlugDesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20804-redplugdesign "View RedPlugDesign's Profile") - [ Offline](/forum/user/20804-redplugdesign) Less More - Posts: 15 - Thank you received: 0 - - 12 years 4 months ago [\#159658](#159658) by [RedPlugDesign](/forum/user/20804-redplugdesign "View RedPlugDesign's Profile") Replied by *[RedPlugDesign](/forum/user/20804-redplugdesign "View RedPlugDesign's Profile")* on topic *[Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#159658 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* I had the black outline image also. I realized that when i used 3rd party software to compress, it resulted in the black background or outline Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 4 months ago [\#159663](#159663) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Category image not displaying properly - PNG](/forum/3-bug-report/10338-category-image-not-displaying-properly-png#159663 "I created a PNG of an image I wish to use as a category image (150px X 150px) and added it to the category. However, the image being displayed is just a solid red block, the same color as the text in...")* Thanks for your feedback, I'm sure it will help people facing the same issue ![;)](/media/kunena/emoticons/24.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDMzOC1jYXRlZ29yeS1pbWFnZS1ub3QtZGlzcGxheWluZy1wcm9wZXJseS1wbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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